InfoSummary of reviewsThe Village Hotel Hull generally garners favorable reviews, thanks to its strategic location, quality amenities and dedicated staff.
The hotel's location proves convenient for various types of travelers. With excellent accessibility via major routes like the A63 and ample free parking, especially on weekends, guests find it easy to arrive and navigate. Although situated on the outskirts of Hull and within an industrial estate, the hotel enjoys peaceful surroundings with scenic views of the Humber River and Humber Bridge. Proximity to main roads, business areas, local attractions and on-site amenities like a bar, restaurant, Starbucks and a leisure center enhance the overall guest experience.
Breakfast offerings receive varied feedback. Many guests appreciate the variety and quality of the breakfast, describing it as delicious, plentiful and managed by friendly staff. However, there are occasional criticisms regarding limited options, issues with food quality and service speed. While the breakfast experience can be inconsistent, the positive aspects often outweigh the negatives.
Dinner experiences at the hotel are generally positive with guests praising the delicious food, generous portions and excellent service at the bar and grill. Certain dishes like the salmon teriyaki receive particular acclaim. Nonetheless, some reviews mention issues like cold food from room service, long wait times and high prices. Despite these drawbacks, the evening meals and bar food remain strong points.
The rooms at Village Hotel Hull are a mixed bag. Many guests appreciate the spaciousness, cleanliness and comfort with highlights like large beds and modern amenities. However, some reviews note that rooms can feel outdated, suffer from maintenance issues or lack air conditioning. Cleanliness is commendable overall, although some areas need better upkeep.
Staff at the Village Hotel Hull consistently earn high praise for their friendliness and helpfulness. Specific employees like Michelle and Amy at reception receive frequent commendations. While there are isolated incidents of service lapses, the majority of guests find the staff professional and accommodating.
The hotel's gym and pool facilities stand out positively. Reviews highlight the excellent gym setup and its great value for money. The pool area is described as clean and family-friendly, though some minor issues like occasional cold water and overcrowding are noted. Still, the pool and spa facilities add to the hotel's appeal.
Parking receives overwhelmingly positive feedback. Guests appreciate the ample, convenient parking spaces situated close to the hotel, often available for free on weekends. The safety and ease of the parking area contribute significantly to the overall guest satisfaction.
The hotel is also recognized for being family-friendly with safe, clean and spacious rooms catering well to those traveling with children. Special events and inclusive amenities enhance the family atmosphere.
In terms of beds, experiences are varied. Many guests find the beds comfortable and conducive to a good night's sleep, though some report issues with hard mattresses and pillows. There is also feedback about the discomfort from room temperature and cooling solutions.
Finally, the hotel is well-regarded for its accessibility features, which are notably beneficial for guests with disabilities. The presence of dedicated disabled rooms, facilities for storing mobility scooters and good access to higher floors make the hotel accessible and convenient for all guests.
In summary, Village Hotel Hull offers a well-rounded experience, excelling in areas such as location, staff service, gym and pool facilities, parking and family-friendliness. However, there is room for improvement in aspects like room updates, breakfast consistency and some dining services. Show more
