4-Star HotelSummary of reviews related to the '4 Star' categoryThe Mercure Norwich Hotel is an excellent choice for those seeking a comfortable and enjoyable stay. The staff are wonderful, welcoming and professional, providing a very good service. The location is good and the hotel is great for a comfy room for the night. The hotel is excellent value and exceptional, truly deserving of a highly recommended 5*. Although it may be acceptable, it just needs to be refurbished as soon as the economy picks up as it is currently very tired and definitely not up to 4 star. However, despite this, it remains a comfortable and lovely place with friendly, helpful and clean facilities scoring 12 out of 10. Overall, it's a brilliant place for a quiet and clean great stay in a pleasant setting.
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