Hotel Novum is well-regarded for its versatile location, making it an ideal base for a variety of travelers, particularly those looking to explore East Frisia. Positioned between Emden and Krumhörn, the hotel offers excellent transport connections to attractions such as the North Sea, Greetsiel and Nordenay. Despite its somewhat remote and secluded setting, guests appreciate the quiet environment and the ease of accessing shopping facilities and essential services nearby. Additionally, beautiful cycling paths around the sea and waterways enhance the leisure travel experience.
The hotel’s breakfast consistently earns high praise for its variety, freshness and delicious offerings. Guests frequently highlight the extensive and diverse buffet, the courteous and friendly service and the early start time of 6:30 am. Although there are minor suggestions for more variety and vegan options, the breakfast remains a standout feature for most visitors.
Dinner at Hotel Novum also receives positive feedback with guests enjoying high-quality, tasty and reasonably priced meals in a renovated, modern restaurant. The ambiance, generous portions and efficient service contribute to the overall excellent dining experience. The restaurant's popularity often necessitates reservations due to its attractive menu and fair pricing.
The hotel's rooms are frequently praised for their spaciousness, cleanliness and modern amenities. Many rooms come with large bathrooms, some with whirlpool tubs and balconies, adding to the comfort. Despite a few mentions of occasional noise and cleanliness issues, the general consensus is that the rooms are well-furnished and provide a comfortable and homely feel.
Cleanliness throughout the hotel is consistently noted as exemplary. Both rooms and common areas, including the sauna, spa and wellness areas, are well-maintained and spotless. The hotel's commitment to hygiene ensures a welcoming and tidy environment for all guests.
The staff at Hotel Novum are commended for their friendliness, professionalism and attentiveness. Guests appreciate the warm greetings, efficient service and the staff’s willingness to assist with special requests, enhancing the overall guest experience.
Hotel Novum provides reliable and complimentary Wi-Fi, which works well throughout the hotel. While there are occasional stability issues, the majority of guests experience a satisfactory internet connection.
For recreational activities, the hotel offers well-maintained indoor tennis courts, adding value for tennis enthusiasts. These amenities, along with a bowling alley and swimming pool, contribute to a well-rounded recreational offering.
Parking amenities are another strong point with ample and free parking options available. The presence of a large parking lot and eco-friendly features like charging stations for electric cars and e-bikes further enhance convenience for travelers.
The hotel’s beds receive positive feedback for their comfort with supportive and soft mattresses ensuring a good night’s sleep. Although there are occasional comments about bed firmness and some maintenance issues, the majority of guests find the beds conducive to restful sleep.
While the hotel mostly meets the expectations of a four-star establishment, there are occasional remarks suggesting room for improvement in areas such as breakfast service and room updates. Nonetheless, the hotel’s clean, spacious and well-equipped environment generally satisfies the mid-range four-star standard.
For business travelers, Hotel Novum offers well-equipped conference and meeting rooms, spacious accommodations and efficient services like ticket printing. The hotel provides a comfortable and functional environment for work-related stays, complemented by affordable spa packages for relaxation.
Overall, Hotel Novum is highly recommended for its tranquil setting, excellent breakfast and dinner experiences, clean and comfortable rooms, friendly staff and practical amenities, making it a solid choice for both leisure and business travelers.
Hotel DH - Deutsches Haus in Emden receives high commendation for its central, convenient location right at the bustling marketplace, making it an ideal base for exploring the city's sights and enjoying its dining and shopping options. Despite its prime position, guests appreciate the tranquility of the surroundings which ensures a peaceful stay.
The hotel also stands out for its modern, clean and well-designed rooms. Newly renovated with contemporary furnishings and amenities, the rooms cater to a range of needs including accessibility considerations. Comfortable beds and practical storage solutions are noted, though some guests reported issues with noise from the marketplace and a lack of air conditioning in the summer.
Breakfast at Hotel DH is another highlight, often described as delicious and outstanding. The rich buffet offers a variety of fresh options, satisfying diners and providing excellent value. Attentive and friendly staff enhance the dining experience, contributing positively to the overall atmosphere.
Impeccable cleanliness is a hallmark of Hotel DH with guests frequently mentioning the spotlessly clean rooms and common areas. The attentive cleaning staff ensure that all spaces remain pristine, adding to the hotel's welcoming and pleasant ambiance.
Exceptional hospitality from the hotel's staff is a recurring theme in reviews. Described as friendly, helpful and always wearing a smile, the staff's dedication to providing excellent service greatly enhances guests' experiences.
The hotel’s private parking, though somewhat limited and difficult to locate, is secure and free of charge, offering added value for those traveling by car. For cyclists, there are dedicated parking options as well.
While the beds are generally received well for their comfort, there are mixed opinions regarding their softness and width with suggestions that the double beds could be wider and more firm to suit different preferences.
In summary, Hotel DH - Deutsches Haus delivers a highly satisfying experience with its excellent location, modern and clean accommodations, delicious breakfast and outstanding staff service. Despite minor drawbacks, the hotel remains a favored choice for travelers seeking comfort and convenience in Emden.