Accessible HotelSummary of reviews related to the 'Accessible' categoryHotel Bellevue receives mixed reviews regarding its accessibility features for guests with disabilities. Guests appreciated the hotel's wheelchair accessibility and accessible showers, along with the friendly and helpful staff. In particular, the reception staff were noted for their willingness to assist, including offering support during breakfast for those using crutches. The elevator facilities also received positive mentions.
However, there were significant areas of concern. Some rooms and bathrooms were not maneuverable for wheelchair users and the annex where some guests were housed presented additional challenges such as difficult stairs and heavy door closers, making it impossible for those with walkers to navigate. Moreover, general accessible toilets were missing electric door openers, adding to the inconvenience.
Another downside noted was the poor condition of amenities, including a lack of proper air conditioning leading to warm rooms and bad ventilation. Despite being comfortable, the rooms were often hotter than usual, prompting requests for fans to cool down.
Overall, while the hotel shows a commitment to accessibility with good policies in place, the execution falls short in several practical areas, particularly regarding room and bathroom accessibility and climate control within the accommodations. Nonetheless, the staff's dedication to providing a friendly and supportive environment leaves a positive impression.
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