First Hotel

Ho Chi Minh City 10.79545000, 106.65944400 , 18 Hoang Viet (Show on Map)
7.9
Good


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Summary of reviewsFirst Hotel, nestled in a tranquil neighborhood of Ho Chi Minh City, is highly praised for its strategic location, offering easy access to Tan Son Nhat Airport and local attractions. Guests appreciate the serenity and unique charm of the area, with nearby dining options adding to the positive experience. The complimentary airport transfers further enhance convenience, making it an ideal choice for transit travelers.

The hotel excels in its breakfast offerings, providing a vast variety of Western and Vietnamese dishes, with options that cater to diverse palates. Guests often commend the flavorful dishes and attentive service, contributing to a satisfying start to their day. Room service options and the quality of the dinner buffet are equally praised, particularly for the variety and deliciousness on the menu.

Room accommodations receive positive feedback for their spaciousness and cleanliness, attributing to a comfortable and welcoming stay. While some rooms may exhibit outdated features, the hotel manages to balance elegance and comfort effectively. The staff’s friendly and attentive service is frequently highlighted, contributing significantly to the overall positive experience.

Cleanliness throughout the hotel is well maintained, despite the building showing signs of age. The pool offers a lovely atmosphere and is a hit with families, adding leisure value to the stay. Complimentary Wi-Fi is generally appreciated for its reliable connectivity, although minor inconsistencies are noted.

Beds tend to receive favorable reviews for comfort, supporting restful nights for guests. Family rooms are seen as practical for those traveling with young children, albeit slightly limited in size for larger families.

Although some guests perceive discrepancies between the hotel’s facilities and its four-star rating, it remains a practical and budget-friendly choice, thanks to its convenient location and good value offerings. Business travelers find the hotel suitable for short stays and meetings, benefiting from a family-friendly atmosphere and efficient shuttle services.

Overall, First Hotel stands out for its convenience, accommodating staff, and satisfying culinary options, making it a recommended choice for travelers prioritizing location and practicality in Ho Chi Minh City.
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Hotel with Tennis Courts
Offers tennis court access as part of its recreational facilities, catering to guests looking for both relaxation and activity during their stay.

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Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

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Cheap Hotel

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4-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Room Each room is 25m² and comes fully carpeted with 2 armchairs, one double bed or 2 single beds.

Executive Deluxe Room Each room is 30m² and comes fully carpeted with a sofa set and 1 king-sized bed.

Superior Room Each room is 20m² and comes with wooden flooring, 2 chairs and one double bed or 2 single beds.

Suite Each spacious suite comes with a separate living area and a bathtub.

Deluxe New Wing Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Executive Deluxe - New Wing Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

First Executive Deluxe - New Wing Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Suite - New Wing This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

Guest Reviews
7.9
Good
Location
Tucked away in a quiet neighborhood of Ho Chi Minh City, First Hotel offers a strategic location that caters well to travelers seeking convenience, especially those with early flights or quick stopovers. Just a short ten-minute drive from Tan Son Nhat Airport, the hotel provides complimentary transfers, making it an ideal choice for transit passengers. Guests frequently appreciate the serene and peaceful setting, contrasting with the hustle of Saigon, and the easy access to shopping, markets, and a variety of dining options nearby. The neighborhood offers a unique charm with local restaurants and cafes within walking distance, allowing for an authentic taste of the area. Not too far from major city attractions and the airport, the hotel strikes a balance between accessibility and tranquility, offering a comfortable and welcoming base for visitors exploring Ho Chi Minh City.

Breakfast
At First Hotel, breakfast seems to be a delightful affair for most visitors, with many highlighting the vast variety and delicious flavors on offer. The breakfast buffets are praised for their extensive selection, incorporating both Western and Vietnamese cuisines. Dishes like pho, fresh vegetables, and cooked-to-order eggs often receive special mentions. Guests appreciate the inclusion of fresh ingredients and commend the hotel staff for their attentive service, especially in keeping the buffet well-stocked.

Numerous reviews remark on the buffet's ability to cater to diverse palates, offering plenty of choices from fruits and breads to Asian delicacies. Despite some noting repetition in the menu for longer stays, the overall quality remains impressive, making it one of the better breakfast options compared to other hotels. For those with early starts or departures, the provision of takeout breakfast is a welcome feature.

While a minority of guests found the breakfast average or lacking in highlights, the general consensus is that First Hotel provides good value with its inclusive breakfast offerings. The combination of flavorful dishes, a broad array of choices, and thoughtful service contributes to a satisfying start to the day for travelers.

Dinner
First Hotel offers a dining experience that boasts variety and quality. Despite the buffet dinner being available only on weekends, the hotel compensates with a room service menu that many find delicious and well-presented, even catering to children's tastes. The extensive menu at their restaurants is praised for being capable of satisfying diverse cravings, with guests highlighting the delicious sushi and katsu don as standout options. The property features excellent dining venues, and those who used the hotel's restaurant for dinner found the food to be very delicious and hygienic. The availability of delicious fruits daily adds to the appeal. The dinner buffet receives commendation for being excellent value for the price. Additionally, the abundance of restaurants in and around the hotel, including a highly recommended hot pot place across the street, contributes to a rewarding culinary experience for visitors.

Rooms
The rooms at First Hotel have generally received positive feedback from guests, who appreciated the spaciousness and cleanliness of many of the accommodations. Visitors frequently noted that the rooms were larger than average and well-equipped, providing a comfortable stay with amenities suited for both leisure and business travelers. Cleanliness was a common theme, with many highlighting the immaculate condition of their rooms, accompanied by cozy and comfortable beds.

Many guests found the styling of the rooms to be classical yet welcoming, adding a touch of elegance to their stay. While some rooms were described as bright and modern, others offered a quaint charm with old-fashioned yet comfortable furnishings. The hotel has done well to balance design with comfort, giving guests a pleasant experience whether they were in a large suite or a more modest room.

Some reviews mentioned the occasional small and cramped room, with less modern furnishings, revealing variations in room size and decor. A few guests expressed dissatisfaction with certain rooms feeling outdated or having issues like mold smells, but these were not typical experiences and seemed to be exceptions rather than the norm.

Overall, First Hotel appears to cater well to its guests with spacious, clean, and comfortable rooms designed to meet a variety of needs, creating a generally pleasing stay despite minor hiccups reported by a handful of visitors. The staff’s efforts to accommodate guests, like offering early check-ins and late check-outs, added to the positive experiences, leading many to leave satisfied with their accommodations.

Beds
First Hotel has garnered mixed reviews regarding its beds, but with a lean towards the positive aspects of its bedding offerings. Guests frequently praise the beds for their comfort, with many noting that they found them very comfortable. The presence of soundproofed rooms and clean amenities further enhances the restful experience for visitors. Rooms offer nice and big beds, including spacious king-size options, allowing for guests to enjoy ample sleeping space. Although there are comments on some mattresses feeling worn and bedding resembling budget hotel quality, others commend the superb firmness of the mattresses as well as the soft and fluffy pillows, ensuring a great night’s sleep for many. The comfort of the beds is frequently highlighted alongside positive mentions of good Wi-Fi and clean facilities, indicating a well-rounded stay. While there is some criticism of the pillows, the overall impression from visitors is that First Hotel provides a satisfying bed experience, which can translate to one of the best hotel sleeps for some travelers.

Cleanliness
The First Hotel is characterized by a level of cleanliness that resonates well with its guests, despite the age of its premises. Many visitors have applauded the hotel for its clean, comfortable, and spacious rooms. Housekeeping shines as a highlight, with staff ensuring rooms are tidily arranged and serviced daily, contributing to an overall pleasant experience. The clean and modern amenities are appreciated, and the property is well-maintained despite its old exterior, providing a comfortable stay for travelers.

The hotel's proximity to the airport, coupled with its quiet location, adds to its convenience without sacrificing cleanliness. Even the pool has been noted for its impressive upkeep. Though the building and facilities show signs of aging, guests find the accommodations sufficient, with adequate cleanliness of rooms and bedding. The public areas, such as restrooms, sometimes fall short in maintenance but do not detract significantly from the overall positive impression.

In summary, while the hotel may not boast new facilities, its commitment to maintaining cleanliness and comfort remains commendable, making it a reliable choice for those seeking practicality and convenience near Saigon's airport.

Staff
The staff at First Hotel consistently receive high praise for their exceptional service, with guests frequently highlighting their friendliness, politeness, and willingness to go above and beyond to ensure a pleasant stay. The reception personnel's proficiency in English is appreciated, making communication smooth and welcoming for international travelers. Many guests commend the staff's attentive and enthusiastic demeanor, noting their readiness to assist with everything from transportation arrangements to accommodating late arrivals with thoughtful gestures like breakfast-to-go.

Guests often emphasize the hospitable nature of the hotel team, describing them as incredibly kind, respectful, and always eager to make guests feel special. The hotel staff's proactive and responsive attitude adds to the overall positive experience, contributing to efficient check-ins and helpful communication via email.

While the majority of feedback is overwhelmingly positive, with remarks about the staff being lovely, accommodating, and professional, there are minor notes regarding room for improvement, such as the occasional frustration with attitudes and cleanliness in specific areas. Nonetheless, the commendable service and personalized attention from the First Hotel staff leave a lasting impression, making it a highly recommended choice for travelers seeking considerate and supportive hospitality.

Wi-Fi
At First Hotel, guests have mixed experiences with the Wi-Fi, though reports of positive connectivity stand out. Many visitors enjoy the convenience of complimentary Wi-Fi, with several highlighting the speed and consistency of the service. The Wi-Fi is often praised for providing a reliable connection that is conducive to internet surfing, making it suitable for guests who need to stay online during their stay. However, there are mentions of variability in Wi-Fi quality, with some rooms experiencing unstable or non-functioning connections, particularly on certain floors. Despite these occasional issues, the general sentiment leans towards satisfaction with the Wi-Fi service when it functions well.

Pool
The pool at First Hotel receives considerable praise for its size and enjoyable atmosphere, offering both a shallow children's area and a deep 25-meter pool. Many guests appreciate its cleanliness and note the presence of a lifeguard for added safety. Located diagonally across the road from the main hotel structure, some find this setup a bit unusual, but the pool remains a popular feature with convenient changing rooms and toilets nearby.

Despite a few criticisms regarding occasional maintenance issues and crowded conditions, particularly with children, visitors generally find the pool to be a great place for relaxation. Its proximity to the restaurant enhances the experience, allowing guests to enjoy leisure activities in a pleasant setting. While there may be moments of disappointment regarding the upkeep of the area, the overall consensus points to a nice, large pool that adds fun and value to a stay at the First Hotel.

Family
The First Hotel presents a mixed experience for families traveling with young children. Many visitors highlight the friendly and accommodating staff, who contribute significantly to a comfortable stay. Families especially appreciate the helpfulness when traveling with young children, making the hotel a practical choice for family trips. The pool is a notable feature, providing entertainment for children before subsequent travels. Additionally, the hotel's proximity to the airport and its location in a quiet neighborhood are appreciated benefits, easing travel transitions. The hotel is recognized for its good value, particularly when using the family room, which is equipped with two air conditioners for added comfort. Despite these advantages, some guests find the room sizes insufficient for larger families, leading to a less recommended status for those with more children. Overall, parents with young kids may find the practicalities and conveniences satisfactory for short stays.

4 Star
Nestled conveniently close to both the airport and downtown attractions, First Hotel presents a blend of accessibility and affordability. Its grand lobby exudes an aura that might be expected of a higher-rated establishment, providing guests with an initial impression that is both impressive and welcoming. Nearby, an array of restaurants, cafes, and supermarkets adds to the convenience, making it a practical choice for travelers.

However, the hotel's age is apparent, and while it has held firm in certain aspects, some areas lag behind more modern four-star standards. Rooms and breakfast offer decent quality and represent good value for the cost. Despite this, several guests express disappointment, feeling that the facilities do not fully live up to four-star expectations, noting issues like outdated features and occasional cleanliness concerns. While the hotel stands as a feasible budget-friendly choice among its peers, newcomers seeking the latest amenities might find more satisfaction elsewhere.

Overall, First Hotel offers practicality for its price bracket, making it a potentially good fit for travelers prioritizing location and budget over luxury.

Business
First Hotel offers a suitable choice for business travelers, providing an excellent venue for meetings and client interactions, along with pleasant dining options. Many guests appreciate the hotel's convenience for business trips, particularly for short stays or stopovers. The complimentary shuttle service adds to the ease of arrival for weary travelers. Although the establishment is not considered 4-star quality, its pricing reflects the value of available amenities. Despite its slightly dated facilities, the hotel's atmosphere is managed in a family-style manner, which seems to resonate well with repeat business visitors, especially those utilizing suites for their stays.


Yes, First Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at First Hotel.

No, First Hotel doesn't allow dogs.

Yes, parking facilities are available at First Hotel.

Yes, First Hotel has a gym.

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