4-Star HotelThis four-star hotel is built around an 18th-century Georgian oast house. It features family rooms with free WiFi, air-conditioning, and modern amenities. Guests can enjoy British cuisine in the restaurant and relax in the spa and wellness centre, which includes a sauna and swimming pool.
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Summary of reviews related to the '4 Star' categoryThe Mercure Tunbridge Wells Hotel has received mixed feedback regarding its four-star rating according to guest reviews. The predominant sentiment revolves around the hotel's rating not meeting their expectations with several guests expressing surprise at its four-star classification. Observations such as rooms being basic, the lack of amenities typically expected from a four-star hotel and occasional issues with water quality contributed to some dissatisfaction.
Conversely, there were positive remarks highlighting a fantastic overall experience and good value for money. While its facilities are considered good, they skirt the boundaries of four-star standards, making the hotel a reasonable choice for last-minute deals. However, the consistent undercurrent in the reviews is that the hotel does not truly live up to its four-star rating.
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