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Summary of reviewsMoss Hotel consistently stands out for its exceptional location in Hobart’s vibrant Salamanca area, allowing guests to enjoy easy access to major attractions, delectable dining and the lively Salamanca Market. The central positioning makes it ideal for exploring the quaint waterfront, historic sights and convenient proximity to the docks, Battery Point and MONA ferry terminal. Reviews emphasize how the location combines modern comfort with historical charm for an unforgettable stay.
The rooms at Moss Hotel are celebrated for their seamless blend of rustic charm and modern comforts. Guests appreciate the spacious, beautifully designed interiors that feature luxurious amenities like heated bathroom floors and king-sized beds. Many highlight the dark, moody aesthetic that augments the building's historic appeal, creating a cozy and authentic atmosphere. The hotel ensures rooms are clean, quiet and well-furnished with eco-friendly options, maintaining high standards of cleanliness and modernity despite occasional minor issues.
The staff at Moss Hotel consistently earn high praise for their friendliness, professionalism and willingness to go above and beyond. Reviews often highlight personalized and attentive service, making guests feel welcome and well-cared-for throughout their stay. The staff’s deep knowledge of the local area and their readiness to assist with various needs significantly enhance the guest experience.
Moss Hotel's luxurious ambiance is meticulously curated, marrying historical features with contemporary design. Guests frequently describe their stays as plush and indulgent, noting high-quality carpets, rustic detailing and upscale amenities that elevate the experience. The hotel impresses with thoughtful extras and a boutique feel, offering a warm, luxurious welcome that makes every stay feel special.
While free wifi is available, guests have reported mixed experiences with its reliability and speed. Parking options are available and convenient, though they are off-site and may entail additional cost and limited access, occasionally causing frustration.
Overall, Moss Hotel provides a sophisticated and comfortable retreat in the heart of Hobart, delighting guests with its charming historical touches, superior location, luxurious accommodations and exceptional service. Show more
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Hotel Taking Steps Towards Sustainability
Moss Hotel was created through the recycling of the upper floors of historic properties, providing a new use for existing buildings. The hotel incorporates natural planted elements like green 'living' walls and indoor gardens. The design utilizes a natural colour palette and features Tasmanian timbers and hand-cut stone. They also showcase works from local artisans and use Grown Alchemist bath products.
Accessible Hotel
Room Types
Standard King Pod Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
Standard Queen Loft Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features air conditioning, a private entrance, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Queen Room - Bower (Accessible Bathroom)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Deluxe King Room - Grove Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 1 bed.
Superior King Room with Balcony - Grove The spacious double room provides air conditioning, a private entrance, a balcony with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Superior King Room - Grove Bath Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Moss Hotel is renowned for its exceptional location, receiving high praise from guests for being centrally situated in Hobart’s vibrant Salamanca area. The hotel's placement offers perfect proximity to the bustling Salamanca Market, scenic waterfront, historic sights and an array of bars and restaurants. The cherished location makes it ideal for exploring the local area, attending the Saturday markets or soaking in the lively atmosphere of Salamanca Place.
The hotel's excellent positioning provides easy access to Hobart’s major attractions, including the docks, Battery Point and the MONA ferry terminal. Guests appreciate being able to walk everywhere and enjoy the convenience of having superb dining and drinking establishments right at their doorstep. The delightful interior design and modern, well-appointed rooms further enhance the overall experience, making Moss Hotel a perfect choice for travelers seeking comfort and convenience in Hobart's historic heart.
In summary, Moss Hotel consistently impresses with its unbeatable location, combining modern comfort with close proximity to Hobart’s key attractions and amenities for a memorable stay.
Rooms
Nestled in a historic building with a fabulous location, Moss Hotel offers rooms that seamlessly blend rustic charm with modern comforts. Guests repeatedly praise the spacious, beautifully designed rooms that feature quality decor and modern amenities. Heated bathroom floors, comfortable king-sized beds and calm, relaxing interiors contribute to the overwhelmingly positive review of the rooms. Many rooms offer a dark, moody aesthetic that complements the building's historical aspects, creating a cozy and authentic atmosphere.
The rooms are noted for their cleanliness, spaciousness and stylish furnishings with large bathrooms and a variety of eco-friendly and sustainable options. Guests also appreciate the quietness afforded by double glazing, even in the centrally located hotel. The rooms come well equipped with toiletries, designer fixtures and plush, high-quality bedding, ensuring comfort and convenience.
Despite the many positives, some guests mention that the rooms can sometimes be too dark and the lighting options limited. A few rooms near the bar might suffer from noise on busy nights and some guests found their rooms smaller than expected. Additionally, a couple of minor issues were noted, such as the absence of a toilet lid and minor cleanliness issues under the AC vent.
Overall, Moss Hotel provides a delightful mix of modern, luxe accommodations with a historical touch, making it a great choice for those looking to experience comfort and style in the heart of the city.
Beds
Moss Hotel's guests consistently praise the beds, describing them as extraordinarily comfortable, plush and divinely cozy. Many guests mention that the beds are the most comfortable they've ever experienced with terms like "super comfy," "extremely soft," and "supremely comfy" appearing frequently. King-size beds receive special accolades for their spaciousness and sumptuous feel. High-quality linens, pillows and cushions further enhance the sleep experience, contributing to an overall sense of luxury and comfort. Despite a few mentions of discomfort, the overwhelming majority of reviews highlight the exceptional comfort of the beds. Along with other amenities like huge fluffy towels, lovely toiletries and luxurious carpeting, the beds at Moss Hotel play a significant role in providing a restful and indulgent stay.
Cleanliness
Moss Hotel has consistently received high praise for its cleanliness and modern amenities. Guests frequently describe the hotel as exceptionally clean with spotless rooms and well-maintained facilities. The contemporary and immaculate design of both the rooms and common areas contributes to the hotel's appealing ambiance. Many visitors appreciate the small, beautifully designed layout and the high standard of cleanliness maintained throughout the property.
The hotel's modern amenities, such as heated tiles in the bathrooms, significantly enhance the comfort and luxury experience for guests. Despite a few isolated issues, such as dust under the AC vents and occasional lapses in housekeeping services, the overall cleanliness and comfort levels are well above the expected range for the price.
Though there are mentions of some areas not meeting cleanliness expectations, specifically in the bathrooms and occasional neglect by staff, these instances are noticeably rare. Most reviewers found their rooms to be very clean and quiet, adding to a comfortable stay. The combination of clean, modern rooms and thoughtful features like heated tiles contributes to Moss Hotel's impressive reputation.
Staff
At Moss Hotel, guests repeatedly highlight the exceptional nature of the staff, describing them as endlessly friendly, helpful and accommodating. Reviews consistently commend the staff’s willingness to go above and beyond, ensuring that all needs are met and questions answered. Check-in experiences are frequently noted as smooth and welcoming with reception staff often singled out for their professionalism and attentiveness.
The team at Moss Hotel is praised for their attentiveness, always ready to provide assistance with parking, room transitions and local tips, demonstrating a deep knowledge of the area. Guests note that the staff is not only helpful but also genuinely personable, creating a warm and inviting atmosphere throughout the hotel. The staff’s efforts to acknowledge special occasions and their ability to address any issues promptly further underscore their commitment to excellent service.
Whether interacting with front desk personnel or other team members, the consistency in friendly and professional behavior is clear. Many guests feel that nothing is too much trouble for the staff, highlighting how their accommodating nature significantly enhances the overall guest experience. The hotel’s customer service standards are repeatedly described as outstanding with multiple mentions of staff members who left a lasting impression due to their exceptional service.
In summary, the staff at Moss Hotel are recognized not just for their competence, but for their warm, welcoming personalities and their dedication to making each guest's stay as pleasant and memorable as possible.
Wi-Fi
Guests of Moss Hotel have shared mixed experiences regarding its wifi service. Many praised the hotel for offering complimentary wifi with some noting superb WiFi coverage and extremely fast performance. However, there were also comments pointing out slow speeds, difficulties in connecting and intermittent disruptions. A few guests mentioned the need for a stronger signal and the desire for access to streaming services like Netflix. Overall, while the hotel does provide free wifi, its reliability and speed appear to be inconsistent.
Parking
Moss Hotel offers various parking options, though experiences with them vary. Guests can find available parking nearby and it's often described as convenient and easy. The hotel provides assistance with parking, including detailed maps to help guests locate parking spaces. Some guests appreciated valet services and the accessibility of a small parking bay close to the hotel.
However, there are notable downsides. Visitors frequently mention that parking is off-site and can be a block or two away, making it inconvenient for some. Many found the parking charges steep with costs around $20 a night and described the car park location and access as less than ideal. Parking availability is sometimes limited, leading to frustrations. While Moss Hotel tries to accommodate with additional parking posts, the lack of on-site parking and the resulting confusion have been pain points for several guests.
Accessible
Moss Hotel offers a seamless check-in experience with clear instructions provided to guests. Travelers find the private street access particularly convenient, especially those journeying solo. The hotel's compact yet cozy rooms are well-adapted for individuals with disabilities, making it a suitable choice for those requiring accessibility accommodations. The establishment ensures that its entrances, exits and elevators are fully accessible and functional for guests with mobility issues and the fixtures are designed to cater to people with disabilities. While the building itself is charmingly historic, navigating to the hotel can be challenging as it's reportedly hard to locate on GPS. Despite occasional noise from the pub, the overall service handling travel needs is commendable, ensuring a comfortable stay for guests with accessibility concerns.
Luxury
Moss Hotel stands out for its luxurious ambiance and meticulously planned interiors, combining historical charm with modern architecture. Guests consistently describe their stays as luxurious with beautifully designed rooms featuring high-quality carpets and rustic touches that provide an added layer of refinement.
The hotel rooms are noted for their attention to detail, from the luxury decor to the little extras that elevate the experience. Many guests appreciate the boutique feel of the hotel, which successfully balances history and contemporary design. The services offered are high-end, ensuring a comfortable and indulgent stay.
Visitors often highlight the warm and luxurious welcome they receive, making their stay feel both special and cosy. Special touches and helpful staff, particularly with parking arrangements, contribute to the overall appeal. Although one review mentioned that the hotel didn’t scream luxury, the overwhelming majority emphasize the luxurious experience, making Moss Hotel highly recommended for those seeking an upscale stay.
No, Moss Hotel doesn't have any pool.
No, a spa isn't available at Moss Hotel.
No, Moss Hotel doesn't allow dogs.
No, parking facilities aren't available at Moss Hotel.