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Summary of reviewsLong Life Riverside Hotel in Hoi An receives positive evaluations for several aspects, notably its prime location in the heart of the old town, facing the picturesque Thu Bon River. Guests appreciate the hotel's serenity amidst the bustling environment, with easy access to the night market, Japanese Bridge, and numerous dining and entertainment options. The riverside setting adds scenic charm and accessibility, making it an ideal base for exploring Hoi An's attractions.
Breakfast offerings are favored by guests, with a robust variety of both local Vietnamese and Western dishes served buffet style. The breakfast terrace provides beautiful river views, contributing to a delightful dining experience. While offerings occasionally lack replenishment, staff are known for their helpful service, often accommodating guest preferences.
The hotel rooms are spacious and clean, featuring beautiful decor and essential amenities. While some rooms require maintenance, the overall ambiance is comforting. Many rooms offer river views, enhancing the stay for guests who value aesthetics. The staff remain attentive and resourceful, consistently praised for their friendliness and problem-solving abilities, ensuring guests feel welcomed and assisted.
Families find Long Life Riverside Hotel particularly appealing due to its family-friendly accommodations and convenient location. Spacious suites and three-bedroom apartments cater well to the needs of groups, despite minor layout concerns. The hotel also offers a delightful swimming pool set in an attractive environment, though occasional maintenance and temperature issues arise.
Cleanliness is generally well-maintained, creating a positive impression, though some older facilities might need refurbishment. Guests value the peaceful retreat offered by the clean and comfortable rooms despite minor issues.
WiFi connectivity varies, with sporadic inconsistencies dependent on location and weather conditions. While not always stable, many guests find moments of good connectivity.
Although bed comfort varies, with some guests noting discrepancies in mattress firmness, numerous visitors enjoy restful nights in comfortable beds. Overall, the charming blend of traditional style and thoughtful service contributes to a memorable experience at Long Life Riverside Hotel. The dedication of the staff to guest comfort and their welcoming disposition leaves a lasting positive impression. Show more
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Hotel near Nightlife Spots
Situated on Nguyen Phuc Chu, Long Life Riverside Hotel is a short walk from An Hoi, where many bars and late-night venues are located. The hotel offers easy access to the riverside nightlife.
Accessible Hotel
This riverside hotel is recognized as an accessible option in Hoi An. It provides a comfortable stay with its riverside setting and accessible facilities.
3-Star Hotel
Praised for its perfect location, comfortable rooms, and nice breakfast, this hotel is a short 2-minute stroll from Hoi An Ancient Town. It also features an outdoor pool and an on-site dining option.
Boutique-style Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Business Hotel
Room Types
Family SuiteThis suite can accommodate up to 4 persons. It features a separate living room.
Deluxe Double or Twin Room with Pool ViewThis spacious room has a private balcony with pool views.
Deluxe Double or Twin Room with City ViewThis large room has a private balcony with city views.
Deluxe Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as garden views. The unit has 1 bed.
Three-Bedroom ApartmentThis spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Boasting a balcony with garden views, this apartment also offers air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.
Two-Bedroom ApartmentThe hot tub and spa bath are the standout features of this apartment. This apartment features air conditioning, a flat-screen TV with cable channels and pool views. The unit has 4 beds.
Guest Reviews
8.5
Very Good
Location
Nestled right in the heart of Hoi An's vibrant old town, Long Life Riverside Hotel boasts a prime location that makes it a favorite among travelers. Overlooking the picturesque Thu Bon River, the hotel offers the perfect blend of tranquility and accessibility. Guests rave about its proximity to the ancient town’s enchanting night market, charming Japanese Bridge, and a plethora of bars and restaurants, all just steps away. Even though it's centrally located, the hotel manages to maintain a serene atmosphere, ensuring a restful night's sleep away from the bustling town center. The delightful riverside setting enhances the appeal, providing both scenic views and convenient access to the pulse of Hoi An. Whether seeking cultural immersion or lively nightlife, visitors find Long Life Riverside Hotel to be an ideal base for exploring the historic town's attractions, all of which are effortlessly walkable.
Breakfast
The breakfast experience at Long Life Riverside Hotel in Hoi An gathers a mix of impressions, ranging from good to excellent, with most guests noting the wide variety and flavorful offerings. The buffet style allows for a generous selection of both local Vietnamese dishes and familiar Western fare, catering to diverse tastes. Notable mentions include the availability of traditional Vietnamese drip coffee and local seasonal fruits, adding an authentic touch to the meal. Guests have praised the freshness and deliciousness of the options, with some calling it a gourmet experience on a beautiful terrace with views of the river.
However, there are occasional remarks about the breakfast being limited, with issues such as non-replenished dishes and small coffee cups detracting from the experience for some. Despite these critiques, the breakfast typically remains plentiful, and the accommodating staff often go out of their way to make adjustments, actively receiving compliments for their helpfulness. The breakfast service, although varied in perception, generally aligns with expectation, offering a satisfying start to the day in the scenic setting of Hoi An.
Rooms
Long Life Riverside Hotel offers a charming and comfortable stay with its spacious and well-appointed rooms. Guests frequently praise the generous size and cleanliness of the rooms, ensuring a relaxing atmosphere. The decor is described as beautiful and the rooms feature essential amenities. Many rooms offer lovely views, including some with balconies overlooking the river, which add to the appeal of staying here. The sound insulation, however, could be improved, and some rooms show signs of wear that call for maintenance. Despite these minor issues, the overall experience is enhanced by the helpful and attentive staff, making it a delightful choice for travelers. Whether visitors are enjoying a quiet space tucked away at the back of the hotel or a centrally located room in the heart of the old town, they find comfort and convenience. The family rooms are sufficiently large to accommodate families, offering features like loft areas and ensuite bathrooms. Overall, the hotel presents a welcoming and pleasant stay with a blend of charm and practicality.
Beds
At Long Life Riverside Hotel, guests have shared mixed impressions about the comfort of the beds. Many praised the hotel for providing extremely comfortable beds, with some describing them as super comfy or very comfortable. Numerous reviews highlighted how the beds and pillows contributed positively to the overall comfort of their stay, making the accommodations quite favorable for families and travelers seeking relaxation.
However, the experience varied significantly depending on the specific bed in the room. Some guests reported that certain mattresses were exceptionally hard, comparing them to sleeping on a plank of wood or stating they were among the most uncomfortable they encountered. Similarly, there were reviews mentioning pillows as hard as rocks, indicating a need for consistency in bedding comfort throughout the hotel.
Overall, while there are several commendations for the comfort level of the beds, consistency appears to be an area for improvement to ensure all guests experience the same level of cozy rest during their stay.
Cleanliness
Long Life Riverside Hotel stands out for its consistent cleanliness, with guests often remarking on the clean rooms, tidy common areas, and well-maintained facilities. The hotel's oriental charm and traditional style create a unique ambiance that many visitors find appealing. The staff are noted for their friendliness and accommodating nature, contributing to a positive guest experience. The hotel offers a peaceful retreat despite its central location, with quiet, comfortable rooms and a delicious breakfast served on a beautiful terrace. However, some areas are in need of refurbishment, with specific criticisms aimed at the older facilities and occasional issues with mold and mildew. While cleanliness is generally upheld, certain rooms require more attention, particularly regarding the bathrooms and infrastructure. Despite these few drawbacks, the overall cleanliness and charm of Long Life Riverside Hotel leave a lasting impression.
Staff
Located in the heart of the old town, Long Life Riverside Hotel stands out not only for its great location but also for its exceptional staff. Travelers consistently praise the helpful and resourceful front desk team, who are noted for being friendly, attentive, and accommodating. The young male receptionists, mentioned by name in some reviews, are particularly highlighted for their politeness, knowledge, and efficiency in solving problems.
Guests appreciate the manager, especially the manager named Thanh, who seamlessly handles reservation changes and provides expert advice on navigating tourist attractions. The General Manager, Van Minh, is highly regarded for his ability to address guest inquiries with great friendliness and professionalism. Staff efforts extend to services like arranging tours, airport transfers, and resolving logistic issues, displaying a commitment to ensuring every visitor's stay is pleasant.
The housekeeping team deserves commendation too, maintaining cleanliness throughout the hotel, from guest rooms to the pool area. Guests enjoy the warm welcome upon arrival, complete with drinks, and the attentive service during breakfast, which features a varied selection. Throughout their stay, customers value the enthusiastic disposition of the staff, who make a genuine effort to ensure satisfaction by offering little gestures, like serving favorite cakes or organizing memorable excursions.
In summary, Long Life Riverside Hotel has a reputation for excellent service owing to its staff's friendliness, professionalism, and commitment to guest comfort. Whether it’s solving problems swiftly or providing insightful local tips, the staff’s dedication leaves a lasting impression on all who visit.
Wi-Fi
The Long Life Riverside Hotel offers a varied experience when it comes to WiFi connectivity. While some guests found the WiFi to be superb, others noted inconsistencies depending on the location and time of day. Generally, the WiFi in some areas, particularly in the back rooms, can be weak and occasionally slow. Weather conditions, such as rain and flooding, were also mentioned as factors impacting the WiFi speed. However, many guests experienced moments when the WiFi worked well, indicating that while not always stable, the service can be functional at times. It's worth being prepared for potential connectivity issues during a stay at the hotel.
Pool
The Long Life Riverside Hotel's swimming pool garners a mix of feedback but shines with its appealing features. Set in an attractive setting and often described as lovely, delightful, and stunning, the pool serves as a refreshing haven for guests during hot days. Visitors often find it clean and well-placed, conveniently located in the hotel's heart, allowing easy access from the rooms, and it's enhanced by the picturesque touch of a wooden bridge in Japanese style. While some find it small, it maintains a pleasant atmosphere, ideal for a relaxing afternoon dip or chilling after exploring the vibrant surroundings of Hoi An. However, occasional comments about its chilly temperature and maintenance issues suggest room for improvement in maintaining consistent cleanliness and warmth. Nonetheless, it remains a valued retreat for those seeking to unwind amidst their travels.
Family
The Long Life Riverside Hotel offers a charming and family-friendly experience, particularly appealing for those traveling with young children. Its location is ideal, providing easy access to Old Town and various local attractions, making it convenient for families to take breaks between play and exploration. Families appreciated the spacious and well-appointed accommodations, especially the family suites and three-bedroom apartments, which have mezzanines and multiple bathrooms. However, some noted that the room layout can sometimes be misleading regarding the number of separate bedrooms.
The hotel's buffet breakfast received positive mentions, with children enjoying the variety and families finding it superior to offerings at more expensive resorts. The helpful and accommodating staff were praised for their efforts, even going so far as to keep the breakfast buffet open for late risers.
While the pool was described as ice cold and shaded for most of the day, it was not a significant issue for many guests. The tranquil setting of the rooms was appreciated, with guests labeling them as quiet and pleasant for a restful night's sleep.
Despite minor issues with certain amenities, the Long Life Riverside Hotel is highly recommended for families seeking a comfortable, spacious, and conveniently located stay with an Asian tropical ambiance in a vibrant area.
3 Star
Long Life Riverside Hotel in Hoi An offers a cozy and charming experience with its scenic riverside location, making it an excellent choice for visitors exploring the area. Although it's described as a three-star hotel, guests appreciate its distinctive character, lovely wooden floors, and timber furniture that lend a unique style to the environment. Many find it comfortable and decent, even if the hotel shows signs of being a bit outdated. The standout aspect of the hotel is the friendly and very accommodating staff, who are always willing to meet guests' needs and provide assistance. Guests have felt valued and often return, suggesting a level of service that exceeds expectations for a mid-range hotel. While the breakfast might not be the highlight, the overall hotel experience is enhanced by its location and welcoming atmosphere.
Yes, Long Life Riverside Hotel has pool(s) that belong to one or more of the following categories: .
Yes, a spa is available at Long Life Riverside Hotel.
No, Long Life Riverside Hotel doesn't allow dogs.
No, parking facilities aren't available at Long Life Riverside Hotel.