Summary of reviews related to the 'Accessible' category
Best Western Plus Hollywood/Aventura offers several features suitable for guests with disabilities. Many found the hotel to have good accessibility, including handicap-accessible rooms and easy access for disabled individuals. The hotel's gym, swimming pool and hot tub are also accessible, providing additional amenities for guests with specific needs. Furthermore, the presence of a wheelchair-accessible apartment ensures comfort and ease of movement for those using wheelchairs. However, the hotel's elevators were frequently mentioned as needing immediate modernization and repair, which might affect the overall convenience for guests relying on this mode of transport within the hotel. Despite this, the location of the hotel close to local shops and near the elevators added to the convenience for guests with disabilities. Additionally, the 24-hour check-in service was noted as a beneficial feature.
Summary of reviews related to the 'Accessible' category
Stadium Hotel is conveniently located with easy access to main attractions and an easily accessible parking area, making it suitable for guests with mobility needs who are driving. The shuttle service to the Hardrock Stadium is an appreciated feature for those attending events and planes to stadium transportation stems from the airport is notably hassle-free. The hotel layout has earned favor from guests for its convenience and visually impaired guests benefit from elevators that announce floor levels. Clear signs enhance overall accessibility. However, it’s important to note that this hotel has faced some challenges providing full ADA compliance. The lack of elevators can be problematic with reports of guests without disabilities being assigned to second-floor rooms despite mobility limitations. Furthermore, the absence of accessible rooms and difficulties accessing bathrooms in wheelchairs is concerning. Additionally, the ADA pool lift being broken limits pool access and the lack of wheelchair accessibility on shuttles may hinder some guests. While the hotel has several positive attributes regarding accessibility, these critical issues need addressing to fully accommodate all guests.
SERENA Hotel Aventura Miami, part of the Tapestry Collection by Hilton, is lauded for its convenient location near Aventura Mall and Gulfstream Park, making it ideal for those interested in shopping and dining. Despite the surrounding area's ongoing development and construction, the hotel's clean, modern facilities and easy parking make it a comfortable choice for travelers.
The breakfast at the hotel receives mixed feedback. Many guests enjoyed the variety and quality of the food, particularly the coffee and bagels and praised service from staff members like Tatiana. However, issues were raised about the clarity of the breakfast policy, its minimal options and occasional cleanliness and service lapses.
Dinner experiences are more positive with the restaurant and bar on-site praised for their pleasant ambiance and good drinks. The menu, though, could be more varied and some guests noted that food was occasionally overpriced or took too long to arrive. The terrace at the restaurant offers a charming dining setting, although the absence of room service and in-room microwaves was a downside for some.
The rooms at the hotel are frequently highlighted as spacious, comfortable and tastefully decorated. Guests appreciate the modern furnishings, high ceilings and fully equipped kitchenettes. Cleanliness is a strong suit with the rooms and bathrooms consistently well-maintained. The beds are comfortable, contributing to a restful stay. Some minor issues include sporadic room temperature control and occasional service delays at check-in.
Overall, the hotel's cleanliness is highly rated with well-maintained rooms and common areas. While some guests experienced sporadic issues with housekeeping and missed cleanings, the staff generally responded well to cleanliness concerns. The hotel's pleasing aroma and organized environment further enhance the guest experience.
Staff at the hotel receive largely positive remarks with many guests noting the helpful and friendly service from front desk personnel and restaurant staff. Specific staff members such as Tatiana and Peri are often praised for their outstanding service. Despite occasional encounters with unaccommodating or inexperienced staff, the well-managed and attentive team generally contributes to the hotel's welcoming atmosphere.
The free Wi-Fi service at the hotel is appreciated for its speed and efficiency, though a few guests noted occasional inconsistencies. The fitness amenities, including a clean and well-equipped gym and a beautiful outdoor pool, are well-received. The rooftop pool, in particular, is a standout feature, praised for its cleanliness, inviting ambiance and convenient access.
Parking at the hotel receives mixed reviews. While guests appreciate the easy, accessible and well-located parking options, the cost is often seen as expensive and not always clearly communicated. Nevertheless, the parking facilities themselves are functional and convenient.
In summary, SERENA Hotel Aventura Miami offers a modern, comfortable and well-located stay with spacious rooms, commendable cleanliness and a friendly staff. Its amenities, including the rooftop pool and gym, enhance its appeal, making it a reliable choice for travelers visiting the Aventura area.
This Hampton Inn property provides wheelchair-accessible parking and van parking. It also has accessible parking, an elevator, and facilities for disabled guests.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in and around Hollywood Ridge Farms