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Summary of reviewsChâteau Šanov offers an overall excellent experience with particular strengths in cleanliness, staff service and wellness facilities.
Guests frequently praise the rooms for their superb quality and cleanliness, describing them as spacious, beautifully maintained and luxuriously furnished. The bathrooms also receive high marks for their impeccable cleanliness, contributing to a consistently serene and comfortable environment. The warm interiors and the welcome drink upon arrival add to the inviting atmosphere.
The hotel's level of cleanliness is exceptional with both rooms and common areas, including the wellness facilities, maintained to a very high standard. Everything appears new and fresh, promising a flawless and beautifully scented stay.
The staff at Château Šanov are noted for their friendliness and professionalism. Visitors often highlight the team's welcoming and attentive nature, making for a positive and well-cared-for experience. Despite occasional mentions of inexperience, the overall service is outstanding, driven by effective management and a high level of professionalism.
The spa at Château Šanov is an exceptional feature, earning high praise for its luxurious and modern design. It includes a variety of amenities such as a sauna world, hammam and swimming pool, set in a princely and relaxing environment. Guests highly recommend the unique beer spa experience. The pool, beautifully integrated within the hotel, offers tranquility and luxury, further complementing the wellness offerings. Its cleanliness and inviting ambiance provide a pleasant swimming experience bolstered by a sunny terrace perfect for relaxation.
Dining experiences at Château Šanov receive mixed reviews. The breakfast, often described as rich and excellent, is appreciated for its quality and variety, though there are some remarks about the limited vegan options and suggestions for improvement. The dinner experience is similarly mixed with many praising the quality and taste, describing the meals as gourmet and luxurious. However, some guests find the dinners overpriced and the menu limited, expressing concerns about value for money. Despite this, the overall culinary experience leans towards positive with recommendations for trying the hotel's excellent food.
Parking facilities receive mixed feedback with some guests considering the parking fee excessive and expressing a preference for inclusive parking arrangements. Nonetheless, the availability of underground garage parking options adds a layer of convenience for visitors.
In summary, Château Šanov excels in cleanliness, staff service and wellness facilities, offering a serene and luxurious stay with minor areas for improvement in dining and parking services.
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