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Summary of reviewsRed Roof Inn Hot Springs impresses guests with its strategic location, serving as a convenient base for exploring nearby attractions such as downtown Hot Springs, Magic Springs amusement park, and Hot Springs National Park. This accessibility is complemented by the hotel's affordability and welcoming staff, making it an attractive lodging option for families and adventure seekers.
The breakfast offerings are largely appreciated, featuring a variety of selections including waffles, muffins, and fruit, providing a satisfying start to the day with attentive service enhancing the experience. While there's room for additional options, the overall breakfast experience is positively received.
Room quality presents a mixed experience. Visitors commend the spaciousness, cleanliness, and affordability, especially following renovations. However, some challenges remain, with concerns about odors, pests, and outdated amenities impacting overall satisfaction. Despite these issues, the friendly service, attractive pool area, and well-maintained grounds contribute positively to the stay.
Cleanliness across the hotel receives mixed reviews, with many guests noting clean rooms and communal areas. However, isolated issues such as mold and odors suggest inconsistencies in maintaining cleanliness standards.
The staff consistently earns praise for their friendliness and helpfulness, creating a welcoming environment and enhancing the guest experience through their local knowledge and recommendations.
The hotel's pool stands out as a highlight, appreciated for its cleanliness, size, and relaxing atmosphere, although guests would prefer extended operating hours. Finally, while the beds receive criticism for being too firm, overall guest experience with the friendly staff and other amenities highlights the inn's strengths and the potential for a comfortable stay. Show more
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Categories
Dog Friendly Motel
Red Roof Inn welcomes both dogs and cats. There is a garden and wooded area on the property for walking pets.
Dogs Stay Free
Accessible Motel
Accessible rooms at this hotel include features like wider doorways, lowered vanities, grab bars, and accessible bathing fixtures such as roll-in showers or tubs with grab bars. Accessible parking and routes are available in common areas.
Motel with Outdoor Pool
This hotel features a pool, confirmed as an outdoor facility, offering a basic option for guests seeking outdoor swimming.
Motel with Swimming Pool
Outdoor Pool
Small Motel
Motel where Dogs Stay Free
Room Types
Deluxe Double Room with Two Double Beds - Non-SmokingThis room features a microwave, refrigerator and coffee maker.
Superior King Room - Non-SmokingThis room features a microwave, refrigerator and coffee maker.
Superior King Room - Disability Access/Roll-In Shower Non-SmokingThis room features a microwave, refrigerator and coffee maker.
Deluxe Double Room with Two Double Beds-Disability Access/Roll-In Shower Non-SmokingThis room features a microwave, refrigerator and coffee maker.
Superior King Room - Poolside/Non-SmokingThis room features a microwave, refrigerator and coffee maker.
Deluxe Double Room with Two Double Beds - Poolside/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, heating as well as pool views. The unit has 2 beds.
Deluxe Double Room with Two Double Beds - SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and heating. The unit has 2 beds.
Superior King Room - Poolside/SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, heating as well as pool views. The unit offers 1 bed.
Superior King Room - SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and heating. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Red Roof Inn Hot Springs boasts a location that repeatedly garners praise from its guests. Nestled conveniently near the heart of Hot Springs, it serves as an excellent base for exploring a variety of attractions. The hotel is just a short drive away from downtown, placing guests in close proximity to popular shopping centers and the renowned bathhouses. For those looking to explore the great outdoors, the inn's position adjacent to hiking trails and Hot Springs National Park offers ample opportunities for nature enthusiasts.
Guest reviews emphasize the hotel's strategic location, just minutes from key attractions like Magic Springs amusement park and other central landmarks, making it ideal for families and adventurers alike. Although some reviews note the surrounding neighborhood as less than ideal, the convenience and accessibility of the location remain a standout feature. Coupled with the hotel's affordability and friendly staff, Red Roof Inn Hot Springs presents a solid lodging option for visitors keen on experiencing the area's natural and urban offerings.
Breakfast
The breakfast experience at Red Roof Inn Hot Springs has garnered a range of opinions from guests, predominantly leaning towards the positive. Many guests appreciated the variety of selections offered as part of the complimentary breakfast, with mentions of waffles, muffins, cereal, oatmeal, and fruit. The presence of a waffle maker received specific appreciation for enhancing their mornings. Overall, the breakfast is consistently described as good, with several guests noting it surpassed their expectations compared to typical hotel offerings. The friendly breakfast staff also contributed to a pleasant experience for many visitors.
However, occasional feedback suggested possible room for improvement, with some guests requesting additional choices like fresh yogurt or fresh fruit. While most reviews were satisfied with the offerings, a few noted that the breakfast could be better. The seating area seemed limited for the number of guests, which may impact the overall experience during busier times. Despite minor critiques, breakfast generally provided a satisfactory start to the day, with a clean dining area and attentive service contributing positively to the stay.
Rooms
Red Roof Inn Hot Springs presents a mixed experience for its guests, particularly when it comes to the state of the rooms. On the positive side, many visitors have noted that the rooms are clean, spacious, and reasonably priced, offering comfortable accommodation for those on a budget. The inn is conveniently located close to downtown, and some rooms provide amenities such as a microwave and mini fridge. A significant number of guests highlight the cleanliness and size of the rooms, mentioning that they are uncluttered and provide good value for money, especially following recent renovations.
Despite these favorable aspects, there are numerous concerns about room quality that future guests should be aware of. Complaints of musty odors, smoke smells, and the presence of pests such as bed bugs and roaches suggest that cleanliness may not be consistent. Some guests have experienced discomfort due to hard beds and faulty amenities like showers and broken appliances. Reports of unkempt and outdated rooms further emphasize the need for improvements in maintenance and upkeep.
While the inn boasts friendly service and an attractive lawn area by the pool, which is particularly appreciated during events such as an eclipse, it faces challenges in maintaining consistent room quality. Therefore, guests seeking both value and cleanliness at Red Roof Inn Hot Springs may find satisfaction here, but should also be prepared for potential issues during their stay.
Beds
The reviews for the beds at Red Roof Inn Hot Springs reveal a mix of opinions, with many guests commenting on the hardness of the mattresses, sometimes likened to lying on a box spring. While some guests found the beds to be sufficiently comfortable, the overwhelming sentiment leans towards the beds being too firm for a restful night's sleep. A few guests did express satisfaction, mentioning comfortable beds, yet these seem to be in the minority. Alongside the mixed reviews on bed comfort, the hotel was praised for friendly and helpful staff, and the availability of fruits like apples and bananas during breakfast. However, the property appears to face challenges with cleanliness and noise, being located in a less desirable part of town.
Cleanliness
The Red Roof Inn Hot Springs offers travelers a mixed experience when it comes to cleanliness and overall accommodation quality. Guests frequently highlight the clean rooms and spotless corridors, with many expressing satisfaction with the overall tidy environment. The staff receives praise for their friendliness, contributing to the welcoming atmosphere of the hotel. The pool area is noted to be clean and adequately sized, while proximity to downtown and reasonable pricing also add to the appeal.
Despite the positive remarks, some areas of concern arise, such as cleanliness issues beyond the guest rooms, particularly around the ice machine area, which was mentioned as being dirty and emitting an unpleasant smell. A few guests reported issues within the rooms themselves, including occasional sightings of insects, mold in the bathroom, and empty dispensers for soap and shampoo. Some rooms reportedly had an unpleasant odor and required updates to improve guest comfort.
Overall, the Red Roof Inn Hot Springs provides clean and convenient accommodation with friendly service, though it faces challenges in ensuring the highest standards of cleanliness in certain areas.
Staff
The staff at Red Roof Inn Hot Springs consistently receives commendations for their friendliness and helpfulness. Guests frequently describe the team as nice, exceptionally welcoming, and attentive. The staff stands out for being not just accommodating but also knowledgeable, often going the extra mile to recommend local restaurants and attractions to enhance the guest experience. While the majority of interactions are characterized by warmth and professionalism, there is a rare mention of a less personable staff member at the front desk. Overall, the positive demeanor and willingness to assist shown by the staff contribute significantly to a pleasant and inviting atmosphere at the hotel.
Pool
The pool at Red Roof Inn Hot Springs emerges as a standout feature, often described as both clean and sizable, providing guests with an enjoyable swimming experience. Visitors consistently highlight the pleasant atmosphere surrounding the pool area, enhancing the overall appeal of the hotel. Notably, the pool is regarded as one of the best parts of the stay, with many expressing their love for this inviting space. Several reviews admire its beauty and commend how well maintained it is, evident from its cleanliness and the inclusion of a deep end. However, it is worth noting that the pool's operating hours may leave some seeking an extended opportunity for swimming, as it closes at 11 PM. While the pool occasionally might not be open unexpectedly, the nearby patio area serves as a nice alternative, although some reviewers wished it included more seating options. Overall, the pool at this location adds significant value to the guest experience, standing out as a major highlight of the stay.
Yes, Red Roof Inn Hot Springs has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Red Roof Inn Hot Springs.
Yes, Red Roof Inn Hot Springs welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Hot Springs.