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Summary of reviewsHyatt Place Houston Medical Center is consistently praised for its prime location, which is ideal for guests with commitments at the Texas Medical Center and particularly convenient for those visiting MD Anderson Cancer Center. Its proximity to both medical facilities and NRG Stadium makes it a top choice for those attending various events. The surrounding area is noted for being new and well-maintained, offering pleasant views that complement the modern and spacious rooms of the hotel.
The breakfast service stands out as one of the hotel's highlights, receiving commendable reviews for its excellent and satisfying options. Guests appreciate the wide variety of offerings, fresh fruit, and the attentive staff who maintain a smooth dining experience. Descriptions such as outstanding and amazing underscore the positive impression of the breakfast service.
Cleanliness is another strong aspect of the guest experience at Hyatt Place Houston Medical Center. The hotel maintains an exceptionally clean environment, with rooms and facilities consistently described as pristine and inviting. This dedication to cleanliness, combined with a fresh and modern atmosphere, ensures a comfortable and pleasant stay for guests who value hygiene.
The staff at the hotel is frequently lauded for their friendliness, professionalism, and willingness to go the extra mile. Team members are often noted for their helpful and polite demeanor, enhancing the overall guest experience. Special mentions include the drivers Dwight and Lane, as well as Kimberly, whose kindness left a lasting impact. Though some staff may still be refining their service skills, the overall dedication to exceptional service is evident and greatly appreciated by guests.
While the parking facility receives mixed feedback, it is commended for being well-lit and secure. However, improvements in layout signage for easier navigation and clearer communication of parking fees could enhance the experience. Despite some suggestions for greater transparency regarding costs, the overall impression of the Hyatt Place Houston Medical Center is overwhelmingly positive, with its strong location, outstanding breakfast, meticulous cleanliness, and exceptional staff contributing to a memorable stay. Show more
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Categories
3-Star Hotel
Located in the Texas Medical Center, this hotel provides spacious rooms, complimentary breakfast, and a 24/7 guest kitchen. It balances comfort and convenience for medical visitors and business travelers.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
Small Hotel
Hotel with Outdoor Pool
Room Types
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds and Sofa Bed - High FloorThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Queen Room with Two Queen Beds and Sofa BedThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
King Room with Sofa BedThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
Location
Hyatt Place Houston Medical Center boasts a prime location that caters perfectly to visitors with engagements at the Texas Medical Center. It offers convenient access, whether by a short drive or a leisurely walk, notably to MD Anderson Cancer Center. Its proximity to NRG Stadium adds to its appeal for those attending events there. The area surrounding the hotel is new and well-kept, contributing to an overall positive experience marked by accessibility and ease. Additionally, guests appreciate the pleasant views and the spacious, well-appointed rooms that enhance their stay at this modern facility.
Breakfast
The breakfast at Hyatt Place Houston Medical Center receives commendable feedback from guests who have stayed there. Many have found the breakfast offerings to be excellent and satisfying, noting the wide variety available and the delightful taste, particularly highlighting the freshness of the fruit. The breakfast staff is attentive, ensuring that supplies are continually replenished and the service runs smoothly. Despite a few remarks suggesting room for improvement, the overall consensus is that the breakfast experience is one of the strong points of this hotel, described in glowing terms such as outstanding and amazing.
Cleanliness
Travelers looking for a pristine lodging experience will find the Hyatt Place Houston Medical Center more than meets the mark on cleanliness. Guests consistently commend the hotel for maintaining an exceptionally clean environment throughout the entire property, highlighting both the rooms and facilities as sparkling and inviting. The comfort and cleanliness of the rooms stand out, contributing to an overall pleasant stay. Visitors also note the combination of cleanliness with friendly staff and a welcoming atmosphere, making it a safe and enjoyable choice for accommodation. With the hotel's modern and fresh feel, it successfully caters to guests who prioritize a hygienic and well-kept space.
Staff
At the Hyatt Place Houston Medical Center, guests frequently praise the staff for their friendliness and professionalism. Visitors consistently note the team's helpful and polite demeanor, often accompanied by warm smiles. Experiences of kindness and accommodating behavior are common, especially when staff members go above and beyond to assist with specific needs, such as travel arrangements for medical appointments. Notable mentions include the efficient drivers Dwight and Lane, as well as Kimberly, who left a positive impact with her kindness. The general impression of the staff is overwhelmingly positive, with a few still in the process of refining their service skills. Overall, the dedication to exceptional service shines through, enhancing the guest experience at this hotel.
Parking
Parking at the Hyatt Place Houston Medical Center has gathered mixed feedback from guests. While the parking garage is noted for being well lit, offering a sense of safety and security, its layout has been described as confusing, suggesting the need for clearer signage to facilitate easier navigation. Guests pointed out the necessity to pay for parking, with an overnight fee of $15, and mentioned the additional cost for using Blink electric vehicle chargers. Some guests have suggested that parking fees should be more transparently advertised as part of the overall stay cost to avoid unexpected charges. Overall, while the facility's lighting is commendable, improvements in clarity and transparency could enhance the parking experience.
Yes, Hyatt Place Houston Medical Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Place Houston Medical Center.
No, Hyatt Place Houston Medical Center doesn't allow dogs.
Yes, parking facilities are available at Hyatt Place Houston Medical Center.
Yes, Hyatt Place Houston Medical Center has a gym.