4-Star HotelSummary of reviews related to the '4 Star' categoryThe Bastion Hotel Arnhem has garnered a range of opinions from its guests. Positively, many visitors praised the hotel's grand and beautiful aesthetic, describing it as a clean, tidy and well-thought-out establishment. Guests noted the exceptional reception service and good value for money. The hotel ambiance resonated with friendliness and coherence, appreciated by those interacting with the professional and efficiently run staff. The rooms received mixed reviews with some guests satisfied with their size and amenities like the Chromecast TV.
However, numerous reviews pointed out that the hotel falls short of its four-star rating. The breakfast often disappointed, marked as poor quality and not complimentary, which many found unacceptable for this category. Additionally, the lack of essential amenities like slippers and toothbrushes was noted, detracting from the promised four-star experience. Some guests felt that services such as room cleaning were inadequate with rooms not being cleaned daily. The overall sentiment was that while the hotel provided a decent stay, it did not fully meet the expectations or classification standards of a four-star establishment. The value for money was questioned with suggestions that other hotels offer better services for a similar price.
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