The Old Palace Resort Sahl Hasheesh is a stunning destination for travelers due to its great location, beautiful beach and exquisite architecture. Guests have consistently praised the hotel's perfect location, amazing staff and exceptional customer service. The breakfast buffet is highly recommended and offers a better variety and quality than the usual resort buffets, while the dinner receives mixed reviews. The rooms are clean, comfortable and spacious, though some may have outdated furniture and bathrooms. The staff is outstanding, especially the restaurant and animation team and the hotel is family-friendly with a great children's play area. Despite some mixed reviews regarding cleanliness, the hotel is generally well-maintained, including the pool and beach areas. Although some guests questioned the standard of the bathrooms and the hotel's five-star rating, most enjoyed their stay and appreciated the hotel's elegance and overall magnificence. Overall, the Old Palace Resort Sahl Hasheesh provides a comfortable and spacious stay with excellent service, making it a great choice for travelers seeking a luxurious and peaceful vacation.
Panorama Bungalows Resort El Gouna is a great choice for those looking for a beautiful location in El Gouna. The resort is conveniently located within walking distance of Downtown Gouna and offers excellent views and tours right from the resort. The breakfast options available provide a nice selection and variety for guests staying at the resort. The dinner options at the hotel received mixed reviews, but the HB option was appreciated, giving guests the flexibility to decide where to dine. The rooms are spacious and clean with private terraces or balconies, although some may require a bit of maintenance and furniture renewal. The cleanliness and room service at Panorama Bungalows Resort El Gouna have been positively received by guests. The staff at the resort are polite, professional and welcoming, going above and beyond to ensure guests have a comfortable and enjoyable stay. The pool area is wonderful, although some guests mention loud music at the pool all day and that the pool needs more frequent maintenance and cleaning. The hotel offers a boat shuttle to a remote beach run by the hotel, which many describe as a beautiful and private location. The Panorama Bungalows Resort El Gouna is the perfect family-friendly getaway close to downtown and kitesurfing hotspots. The hotel offers a variety of facilities and excellent value for money, making it an excellent choice for budget-conscious travelers. Overall, Panorama Bungalows Resort El Gouna seems to live up to its 4-star rating with some guests even giving it 5 stars.
Giftun Azur Resort, nestled in the heart of Hurghada, offers an exceptional location highly praised by guests. Just a 10-minute drive from the airport, its central placement on the tourist promenade grants easy access to a variety of shops, cafes and restaurants. The resort’s scenic sandy beach is also a favorite, providing sun-soaked days and beautiful seaside views right at the doorstep. The beach is well-maintained with ample loungers and towels, contributing to a serene and enjoyable environment. Proximity to key attractions such as Marina Bay and the city center further enhances its appeal, making it an ideal base for exploring Hurghada.
The breakfast at Giftun Azur Resort receives positive feedback for its quality and variety, catering to both oriental and European tastes with dishes like omelets, feta cheese and fresh pastries. Although some guests note repetitiveness and occasional quality issues, the overall experience is commendable. The availability of breakfast boxes for early tours and pleasant beachside setups add to the appeal.
Dinner offerings garner similar praise for their variety and quality, especially the grilled meats and seafood at the Pirates a la carte restaurant. Live music and themed dinners enhance the ambiance, although some guests feel the food can be repetitive. Overall, the dining experience tends to be satisfying with high marks for cleanliness and the extensive range of options.
Rooms at the resort offer spaciousness and beautiful garden or sea views with comfortable mattresses and daily cleaning services. However, the condition of the rooms reflects a need for renovation with mentions of outdated furniture and poorly maintained bathrooms. Despite these issues, warm and friendly reception staff helped balance the experience for many guests.
The resort generally receives positive reviews for cleanliness, emphasizing well-maintained gardens and regular room cleaning. However, some areas, particularly rooms, occasionally suffer from dust, insects and poor cleaning standards. While overall cleanliness is appreciated, there is room for improvement.
Staff receives mixed reviews; many guests highlight the friendliness and helpfulness of the personnel with special mentions for outstanding service from individuals like Amr Ali and Ahmed Essam. Conversely, there are reports of unprofessional behavior and inconsistent treatment, suggesting a need for better training and customer service skills.
Free Wi-Fi is available primarily in the lobby and restaurant, where it performs well. However, Wi-Fi in rooms requires an additional charge, which can be a significant drawback for some guests.
The pool facilities impress with their cleanliness and spaciousness, featuring well-maintained and heated pools. Although some improvements are desired, such as reducing chlorine levels and renovating the children's pool, the overall poolside environment is pleasant and relaxing.
The beach at Giftun Azur Resort is a standout feature, frequently praised for its clean, sandy shores and crystal-clear waters. Guests enjoy the numerous sunbeds, shaded areas and beach facilities. Despite occasional overcrowding, the beach’s beauty and condition make it a highlight of the resort experience.
The resort offers a variety of sports activities, including well-equipped tennis courts with nighttime play options, receiving favorable feedback from guests. The tennis lessons with coach Mohamed are particularly appreciated and additional sports facilities like football and squash courts add to the active options available.
In summary, Giftun Azur Resort provides an impressive location, delightful breakfast and dinner experiences and enjoyable beach and pool facilities. With some improvements in room conditions and consistency in cleanliness and staff professionalism, the resort could significantly elevate the overall guest experience.