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Summary of reviewsHotel Firenze in Londrina shines with its prime location and warm, attentive staff, standing out as an appealing choice for travelers seeking convenience and accessibility. Its proximity to the bus station, a shopping mall and the downtown area makes it an ideal base for exploring the city. Guests frequently commend the hotel's central position and strategic location, which enhances its reputation as the best cost-benefit option in the area.
Breakfast at Hotel Firenze receives high marks for being very good, delicious and well-served. While not extensive, the selection includes fresh, satisfying items like fruits, bread, cold cuts and cakes and the breakfast area's cleanliness and service earn positive feedback. However, some guests suggest that quicker refills and a broader variety would enhance the experience.
The rooms at Hotel Firenze are spacious and certain guests find them comfortable and clean, yet the accommodations have noticeable room for improvement. Despite the spacious layout, reports of dirty bathrooms, mold, poorly maintained installations and worn-out furniture indicate a need for better upkeep and cleaning standards. Issues like leaking showers, strong cigarette odors and missing essential items such as towels further detract from the overall stay experience.
Cleanliness at the hotel has mixed reviews; although essentials like sheets and towels are clean, many guests report problems with mold, bugs and overall poor condition of fixtures and furnishings. Despite these challenges, the friendly and professional staff manage to leave a lasting positive impression on guests, contributing significantly to the hotel's appeal.
The beds, much like the rooms, offer a variable experience. While some guests find the mattresses comfortable, others report issues with expired springs, torn duvets and uncomfortable bedding.
In summary, Hotel Firenze's outstanding location and exceptional staff are notable advantages, enhancing the overall experience of its guests. An enjoyable breakfast adds to its appeal, but considerable improvements are necessary in room maintenance and cleanliness to fully meet guest expectations.
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