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Summary of reviewsLondres Royal Hotel - Cama de alvenaria stands out for its strategic location on Acre Street, making it an ideal choice for travelers needing easy access to key transit points, downtown attractions and essential amenities. Its proximity to the bus terminal, airport, Boulevard Shopping, restaurants and supermarkets enhances its convenience despite some concerns about the area at night.
The breakfast service at the hotel is particularly praised with guests frequently describing it as excellent or wonderful. It offers a variety of options, including savory pastries, homemade cakes and good coffee with an early service start that benefits travelers on tight schedules. The overall cost-benefit for breakfast is notable, adding to an enjoyable dining experience.
Reviews of the rooms, however, present a mixed picture. Guests find the rooms clean and equipped with good showers, but criticize their simplicity, lack of space and absence of basic amenities like wardrobes and mini fridges. Maintenance issues and inconsistent room cleaning services were also concerns.
Cleanliness is another area with varied feedback. While some guests appreciate the orderly kitchen area and commend the breakfast and hot showers, many have noted problems with room cleanliness. There are reports of dirty floors, stained bed linens, malfunctioning door latches and unpleasant odors in bathrooms, which detract from the overall experience.
The hotel's staff consistently receives positive remarks for their exceptional service. Receptionists are praised for their friendliness, helpfulness and professionalism. Night staff are also commended for ensuring that guests feel well cared for at all times, contributing significantly to the hotel's warm and welcoming atmosphere.
Opinions on the beds are mixed. While the mattresses and pillows are generally liked for their comfort, the masonry bed structure and its associated hardness, along with the physical strain of getting in and out, have been points of dissatisfaction. Problems with cleanliness of the bed area, like stained masonry and torn linens, also affect the overall comfort negatively.
In summary, Londres Royal Hotel – Cama de alvenaria offers a convenient location and exceptional service. It excels in breakfast quality and diversity but faces challenges in room comfort and cleanliness, which could benefit from improvement.
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