Ilfracombe, Runnacleave Road51.20948,-4.126289(Show on Map)
9.0
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 25 Jun - Fri, 26 Jun25 Jun - 26 Jun
1 Room2 Guests
Info
Summary of reviews
The Carlton Hotel in Ilfracombe consistently receives commendations for its exceptional service, outstanding facilities, and convenient location. Guests appreciate its central position, making it easy to explore major attractions like the bustling harbor, Tunnel Beaches, and the seafront, all within walking distance. Additionally, its proximity to local amenities and events venues enhances its appeal, particularly for those attending weddings or exploring the National Cycle Route 27.
Visitors frequently praise the hotel's clean and comfortable accommodations, with recently refurbished rooms that are modern, stylish, and well-maintained. Family rooms, in particular, offer ample space and facilities, and the quality of the beds ensures a restful night's sleep. The attention to cleanliness and decor further elevates the feeling of comfort and relaxation.
The dining experience at the Carlton Hotel deserves a special mention, with both breakfast and dinner receiving high marks for quality and variety. Guests enjoy a diverse breakfast selection catering to all dietary preferences, while the dinner menu offers delicious options, including standout dishes like fish and chips and mussels. The friendly and attentive staff contribute to a welcoming dining atmosphere, enhancing the overall guest experience.
The hotel's customer service is a notable highlight, with staff consistently described as friendly, helpful, and accommodating. Their proactive and warm nature makes guests feel truly valued and cared for, whether receiving assistance at reception or enjoying insights about the local area. This exceptional service extends to the hotel's dog-friendly policies, where even canine companions are welcomed and pampered.
Despite some limitations in parking capacity, many guests appreciate the convenience of on-site parking and find alternatives nearby if necessary. The hotel successfully caters to families, business travelers, and those traveling with pets, offering a delightful and inclusive environment.
Overall, the Carlton Hotel not only provides excellent value, but it also ensures a memorable stay through its high standards in service, comfort, and dining, making it a recommended choice for travelers seeking both leisure and convenience in Ilfracombe.
Categories
Dog Friendly
The Carlton Hotel welcomes dogs and their owners, offering special dining and lounge areas. For a small fee, the hotel arranges for cozy beds and bowls in the room. They can also assist with dog sitting, dog walking, and other services.
Dog Sitting
Do you accept dogs in all rooms?Yes
Is there an extra charge?Yes, £ 8 per night
Should the dog owner notify you before checking in?Yes, During the booking process
What is the maximum number of dogs per room?Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted?No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Blankets
Sitters
Special food
Gift basket
Are there any leash-free play areas?No
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?No
Are the dogs allowed on beds?No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Is there a refundable deposit to guard against damages?No
Do you offer any dog related services?
Grooming: £ 45
Walking: £ 20
Sitting: £ 20
Do you provide any of these?
Emergency dog food
Waste-disposal bags
Dog Leashes
Food and water bowls
Do you have a written and comprehensive pet policy available on request?Yes
Additional informationOur inclusive doggie breaks with dinner and breakfast (human) meals and free gift hamper for your dog are a great value way to stay with your canine.
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Accessible
The Carlton Hotel has been extensively refurbished to cater to accessibility needs. It offers step-free accessible rooms, wide corridors and doorways, and a wide lift to upper floors. Many public spaces, including the Bar & Brasserie, library, lounge, and treatment suite, are located on the ground floor, and ensuite bathrooms are adapted with fully tiled wet rooms and grab rails.
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who are deaf
People with autism
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Gym
Are there designated parking spaces for people with disabilities?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Quad Triple
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Quad Triple
Are wheelchairs offered to guests who do not come with their own?Yes, for free
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Golf
The Carlton Hotel is listed as part of the 'Play and Stay Packages' with Ilfracombe Golf Club. This indicates a partnership and focus on accommodating golfers.
Family
The Carlton Hotel provides family rooms, kids' menus, and an ideal location for exploring Ilfracombe. It is near beaches and attractions and offers facilities such as flat-screen TVs and Wi-Fi. Ilfracombe provides a family friendly environment, with much to see and do within a short walking distance.
Nightlife
Located on Runnacleave Road in Ilfracombe, the Carlton Hotel is positioned within reach of the town's nightlife. Guests can easily access local pubs and entertainment venues.
Parking
The Carlton Hotel offers parking facilities, making it convenient for guests arriving by car. Its central location in Ilfracombe allows easy access to local attractions.
Business
Honeymoon
Romantic
Gym
Dog Sitting
Room Types
Accessible roomFeatures include a flat-screen TV and tea and coffee making facilities.
Queen RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room is fitted with a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit has 1 bed.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room provides a safe deposit box, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with streaming services, a dining area, a safe deposit box, as well as an electric kettle. The unit has 1 bed.
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides a safe deposit box, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
King SuiteFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with streaming services, a dining area, an electric kettle, as well as a sofa. The unit has 1 bed.
Double Room with ShowerOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a safe deposit box, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room provides a safe deposit box, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Family RoomThe unit has 2 beds.
Guest Reviews
9.0
Excellent
Review Summaries
Location
Nestled in the heart of Ilfracombe, Carlton Hotel boasts a location that maximizes convenience and accessibility. Guests frequently commend its proximity to major attractions like the bustling harbor, Tunnel Beaches, and the seafront, with many praising how easy it is to explore the town on foot. The hotel is ideally situated for those attending events, particularly weddings, at nearby venues such as the Tunnels and Ilfracombe Masonic Temple, with several guests noting the hotel is just a stone's throw from these locations.
The hotel's location is not only perfect for tourism and events but also enjoys easy access to local amenities, shops, and dining options, making it incredibly convenient for all visitors. Many reviews highlight the benefit of being close to the National Cycle Route 27 and public transportation, enhancing its appeal for travelers looking to explore more of what the region offers.
Aside from its excellent situational attributes, Carlton Hotel offers clean and comfortable accommodations, friendly service, and even the convenience of on-site parking, including an electric vehicle charging station. Guests also appreciate the hotel’s ambiance, with mentions of a well-kept environment and attentive staff ensuring a welcoming stay. In summary, the Carlton Hotel is perfectly positioned to offer visitors the best of Ilfracombe’s landscapes and attractions while guaranteeing a comforting and fulfilling stay.
Breakfast
Nestled in a prime location near the seafront and harbor, the Carlton Hotel offers an impressive breakfast experience that has garnered significant praise from its guests. Reviewers consistently highlight the exceptional quality and variety of the breakfast, often describing it as fantastic and one of the nicest hotel breakfasts they've encountered. The offerings cater to a diverse range of preferences, from hearty cooked breakfasts to fresh selections of fruit, cereals, and pastries, including vegetarian and vegan options.
Guests appreciate the vast choice of high-quality ingredients, and meals often include options like fish and omelets, delivered with excellent service. Many have commended the friendly and attentive staff, who, despite busy environments, remain helpful and welcoming. The expertise of the chef is frequently noted, with mentions of delicious, well-cooked dishes that set the tone for a perfect day of exploration.
Breakfast service combines self-service with table service for hot foods, ensuring flexibility and convenience. While there may be some limitations, such as a short breakfast window, the consistently positive reviews underscore the delightful experience, characterized by freshly prepared meals and a consistently high standard that leaves a lasting impression on visitors.
Dinner
The dining experience at Carlton Hotel is nothing short of remarkable. Guests consistently praise the evening meals, highlighting their high standards and delicious flavors. The restaurant caters well to various dietary needs, including gluten-free options, and offers a diverse menu with an impressive range of choices. Particularly singled out are the fish and chips, often claimed to be the best ever tasted. The mussels also stand out as a popular choice among diners.
Beyond the food, the service is noteworthy for its excellence, marked by friendly and attentive staff who contribute to a welcoming atmosphere. The combination of excellent food and service creates an environment where guests feel compelled to return for more meals during their stay. Additionally, the restaurant's pricing is reasonable, providing great value without compromising on quality.
Breakfast offerings are equally praised, complementing the dinner experience with consistency in quality. Cleanliness and tidiness of the dining areas further enhance the dining experience.
Overall, the Carlton Hotel's restaurant is recommended for its high-quality food, diverse menu, and exceptional service, making it a memorable part of the guest experience and a reason for many to consider returning.
Rooms
The Carlton Hotel in Ilfracombe receives praise for its modern and clean rooms, which are often described as spacious and comfortable. Many guests appreciate the stylish and spotless condition of the recently refurbished accommodations. Family rooms, in particular, are noted for their generous size and great facilities, including comfortable beds. While some rooms, especially single and double ones, are mentioned as being on the smaller side, they are generally clean and adequately equipped for short stays.
Guests consistently highlight the hotel’s attention to cleanliness and modern decor, with several reviews mentioning immaculate conditions and high-quality furnishings. A number of rooms come with added conveniences like a fridge and modern en suite facilities. While there are comments about some safes being too small for laptops, many guests find the overall standard of the rooms superb, especially considering the hotel’s rating.
The friendly and helpful staff contribute positively to the experience, further enhancing the welcoming atmosphere of the hotel. Overall, the Carlton Hotel impresses with its well-maintained rooms, modern comforts, and a warm, inviting environment.
Beds
At the Carlton Hotel, guests frequently highlight the comfort of the beds, which seem to be a standout feature for visitors seeking restful sleep during their stay. Descriptors such as cozy, comfy, and extremely comfortable appear consistently in feedback, suggesting that the hotel prioritizes the quality of bedding. Many guests appreciate not just the comfort but also the spaciousness of the beds, with some accommodations featuring very large beds suitable for families. Rooms are noted to be clean, quiet, and adequately furnished, often with convenient amenities like a fridge stocked with bottled water. While a few reviews mention issues such as extra lumpy pillows, the overall impression is one of satisfaction with the room's comfort level, ensuring a pleasing stay for travelers looking for a good night's sleep.
Cleanliness
The Carlton Hotel consistently impresses visitors with its exceptional standards of cleanliness. Guests frequently highlight the hotel as being immaculate, describing it as spotless in every corner. Rooms are often characterized as clean, tidy, and comfortable, with many guests noting the recent refurbishment and modern amenities. In addition to cleanliness, the hotel garners praise for its tasteful and interesting decor, contributing to a warm and welcoming environment.
Visitors appreciate the spacious and well-appointed rooms, even in cases where the space is compact, as the accommodations are consistently kept clean and fresh. The hotel's strategic location provides a quiet yet convenient proximity to the sea front, ensuring a peaceful stay for guests.
The dining options also impress, with the breakfast and dinner receiving high marks for quality and presentation. Additionally, the friendly and accommodating staff enhance the overall experience, ensuring guests feel welcomed and well cared for throughout their stay.
Overall, the Carlton Hotel stands out for its commitment to maintaining clean, comfortable, and modern accommodations, paired with excellent service and a convenient location.
Staff
At the Carlton Hotel, the standout feature consistently highlighted by guests is the exceptional quality of the staff. They are frequently described as very friendly, helpful, and accommodating, often going above and beyond to ensure guests have a memorable stay. The staff's warm and welcoming nature is evident from the moment guests check in, continued by their attentive and knowledgeable service throughout the hotel experience.
In particular, the level of care and attention provided by the team is commendable, leaving guests to feel truly valued and at ease. The management and entire staff are noted for their proactive approach, tackling any guest requests with efficiency and genuine friendliness. This welcoming atmosphere extends throughout the hotel, with every member of staff contributing to a positive experience.
The superb customer service is complemented by helpful insights about the local area, making guests' stays not only comfortable but also informative. Whether interacting with Michael at reception or being greeted by the lovely team upon arrival, the hospitality at Carlton Hotel consistently impresses, as guests depart with a strong sense of appreciation and satisfaction for a well-cared-for experience.
Parking
The Carlton Hotel offers a variety of parking options, though it's important to note that availability can be limited at times. For those staying at the hotel, there is on-site parking, which many guests found convenient, especially when transferring bags directly from their vehicles. While some reviews mention the parking as a bit tight, the hotel steps in to assist guests in finding space when it's in high demand. A large and safe parking lot was also appreciated by visitors, and the free parking provided on site is an attractive feature for many. Despite the limited number of spaces available at the front of the hotel, guests often managed to secure spots either directly outside the building or across the road. Additionally, there are several paid car parks nearby as well as good on-street parking options, which help alleviate any parking concerns. Overall, although parking requires some strategy and patience, guests often found a spot either at the venue or nearby, ensuring their stay was hassle-free.
Family
Carlton Hotel offers an inviting and family-friendly atmosphere, making it a delightful destination for those traveling with children. The hotel boasts spacious family rooms that cater perfectly to family needs, featuring excellent facilities including king-size beds and bunk beds, ensuring comfort for all family members. The attentive staff, known for their exceptional service, adds to the hotel's charm, readily assisting guests with various needs, such as accommodating wheelchair users. Guests often highlight the warm environment, finding it ideal for family gatherings and special occasions. The combination of well-appointed accommodations and attentive service creates a wonderful setting for families, with many guests expressing their intention to return for longer stays.
Business
Carlton Hotel offers a welcoming environment for business travelers, featuring outstanding service and comfortable accommodations at great value. The staff is described as extremely attentive, polite, clean, professional, and friendly, contributing to a stay marked by faultless service. The convenient location, particularly for theater visits, enhances the practicality of the hotel for those in town for work. Guests express a strong willingness to return, highlighting the excellent overall experience and clean, helpful hospitality. With its good value for money, Carlton Hotel stands out as a recommended choice for business visitors.
Dog Friendly
The Carlton Hotel is gaining a reputation as a top destination for travelers with canine companions, consistently praised for its dog-friendly facilities and outstanding services. Guests who have visited with their furry friends have highlighted how well their pets were treated and welcomed throughout their stay. Dogs are not only allowed in all areas of the hotel but are often greeted warmly by the staff and other guests alike, making them feel at home.
One heartwarming detail that stands out is how dogs are pampered at breakfast, where they may even receive a special treat like a sausage. This thoughtful gesture is just one example of the hotel's dedication to ensuring both guests and their pets have an enjoyable experience. The enthusiasm of the staff towards animals is evident in their interactions, whether it's a playful puppy like Pippa or a larger breed, each pet receives attention and care.
The Carlton Hotel successfully combines the charm of a lovely family establishment with the convenience of pet-friendly accommodations, making it an ideal choice for those seeking a break without having to leave their furry family members behind. Guests repeatedly commend the welcoming and accommodating atmosphere, emphasizing the hotel's commitment to inclusivity and comfort for every guest.
FAQ
No, Carlton Hotel doesn't have any pool.
No, a spa isn't available at Carlton Hotel.
Yes, Carlton Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Carlton Hotel.
