ibis Imperatriz
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Summary of reviewsIbis Imperatriz is praised for its prime location, conveniently near the airport and key city attractions such as shopping malls, restaurants and the scenic riverside, making it an excellent choice for both short and extended stays. Guests appreciate the hotel's clean, spacious rooms with comfortable beds and modern amenities, which contribute to a pleasant overall experience. Daily cleaning services maintain high standards of hygiene, although some areas, particularly bathrooms and communal spaces, could benefit from more consistent cleanliness.
The breakfast experience receives mixed feedback. Many guests enjoy the tasty and varied offerings, alongside the polite service, but issues like insufficient food replenishment and cleanliness occasionally detract from the experience. Similarly, dinner is noted for its good variety and fair pricing, but sometimes suffers from inadequate portions and cold food.
The hotel staff are frequently praised for their courteous and helpful nature, making the check-in and overall stay comfortable and enjoyable. However, inconsistencies in service quality and occasional lapses are noted.
Wi-Fi and parking present mixed experiences. While some guests find the internet service reliable, others face connectivity issues. Parking is appreciated for its security and availability, but the small and cramped garage can be challenging to navigate.
Comfortable and well-maintained beds are a highlight, though issues with outdated and stained linens occasionally arise.
As a three-star hotel, ibis Imperatriz offers a solid cost-benefit ratio. It is particularly well-suited for business travelers, thanks to its comfortable facilities and workspaces. The hotel is also noted for its accessibility features, including ramps and adapted rooms, though some maintenance improvements could enhance overall guest satisfaction.
Overall, ibis Imperatriz provides a pleasant and convenient stay, particularly for its location and comfort with some areas offering room for improvement.
Categories
The breakfast experience receives mixed feedback. Many guests enjoy the tasty and varied offerings, alongside the polite service, but issues like insufficient food replenishment and cleanliness occasionally detract from the experience. Similarly, dinner is noted for its good variety and fair pricing, but sometimes suffers from inadequate portions and cold food.
The hotel staff are frequently praised for their courteous and helpful nature, making the check-in and overall stay comfortable and enjoyable. However, inconsistencies in service quality and occasional lapses are noted.
Wi-Fi and parking present mixed experiences. While some guests find the internet service reliable, others face connectivity issues. Parking is appreciated for its security and availability, but the small and cramped garage can be challenging to navigate.
Comfortable and well-maintained beds are a highlight, though issues with outdated and stained linens occasionally arise.
As a three-star hotel, ibis Imperatriz offers a solid cost-benefit ratio. It is particularly well-suited for business travelers, thanks to its comfortable facilities and workspaces. The hotel is also noted for its accessibility features, including ramps and adapted rooms, though some maintenance improvements could enhance overall guest satisfaction.
Overall, ibis Imperatriz provides a pleasant and convenient stay, particularly for its location and comfort with some areas offering room for improvement.
Hotel with Parking
Provides private parking on site, available for a fee.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
When considering a stay at ibis Imperatriz, guests overwhelmingly praise the hotel's prime location. Positioned conveniently close to the airport and nestled in the heart of the city center, the hotel offers seamless access to key areas, including two major shopping malls and a bustling commercial district. Visitors appreciate the proximity to local shops, restaurants, pharmacies and the scenic riverside, making it easy to explore and enjoy all that the city has to offer.
The hotel’s location is frequently described as perfect, great and excellent, reflecting its ideal setting for travelers. It's also noted for being well-located near important points of interest, providing guests with a superb starting point for their city adventures. The convenience of the location is further enhanced by easy accessibility and good transport links with the bus station and airport nearby, making short stays particularly hassle-free.
The combination of a central location and the hotel's facilities, including clean, spacious rooms, comfortable beds and a hearty breakfast, contribute to a favorable impression among guests. Whether staying for a few hours due to a flight delay or for a longer visit, the location alongside a great cost-benefit ratio is a significant draw, ensuring a pleasant and convenient experience for all guests at ibis Imperatriz.
The breakfast experience at ibis Imperatriz receives mixed feedback from its guests. Many reviewers praise the breakfast for being great, very good and even excellent with comments highlighting tasty food and a good variety of options. The hotel's breakfast is described as delicious and abundant, meeting the expectations of several guests who also appreciate its quality and the efforts to maintain an impeccable service. There are mentions of polite staff contributing to a pleasant morning meal.
However, some guests report issues such as weak and limited options with several reviewers mentioning that the variety could compare poorly to other Ibis hotels. There are also complaints about the cleanliness of the breakfast area with dirty tables and instances of finding unwelcome items like a fly in the food. Problems with replenishment are frequently noted with some guests facing a lack of available food later in the morning. Additionally, some guests are dissatisfied with the separate charge for breakfast and believe it could offer more value for the price.
Overall, while a significant number of guests find the breakfast satisfactory and commendable, recurrent issues with variety, cleanliness and replenishment highlight areas that could benefit from improvement.
The dinner experience at ibis Imperatriz receives mixed reviews from guests with several positive notes highlighting the convenience of the hotel restaurant. The establishment offers a good variety of lunch and dinner options with many praising the quick meals provided at fair prices. Guests have noted that the food is generally good and the kitchen is capable and efficient. However, the dinner buffet sometimes falls short with instances of cold food and insufficient quantities that require guests to wait for replenishments. While some find the available options satisfactory, others feel that the lunch menu lacks variety and that certain meals, like sandwiches and tapioca, do not meet expectations.
At the Ibis Imperatriz, guests' experiences with the rooms predominantly highlight comfort and spaciousness. Many visitors found the rooms to be clean with spacious layouts often impressing travelers. Comfortable beds and modern room designs received positive mentions, contributing to an overall cozy atmosphere. Daily cleaning by diligent staff maintained high standards of cleanliness, which was appreciated by guests. The presence of amenities like mini fridges, even if sometimes turned off and the efficient layout of the room added to the convenience and comfort of the stay.
However, certain aspects did not meet all visitors' expectations. While some rooms were noted for being very clean and well-maintained, others were reported to be in poor condition with signs of wear, such as peeling paint and stained sofas. Issues like dirty walls, bad infrastructure maintenance and a musty smell detracted from the overall experience for a few guests. Additionally, the limited availability of electrical outlets near the bed and very bright lighting from sconces and lamps posed minor inconveniences.
The bedding quality varied with some guests finding it comfortable while others described it as hard and in need of updating. Notably, the carpet in the corridors and some elevators also showed signs of wear and required maintenance. A few rooms were considered small and unsuitable for extended stays, although they were deemed adequate for shorter visits.
In summary, the Ibis Imperatriz offers rooms that are generally spacious and clean with the comfort of modern amenities. However, variability in room condition and maintenance issues were noted, making the overall experience contingent on the room assigned during the stay.
At ibis Imperatriz, guests consistently praise the comfort of the beds, highlighting the clean and well-maintained conditions that contribute to a good night's sleep. Many reviews specifically mention the beds as very comfortable with some even describing them as perfect and incredibly comfortable.
However, there are notable concerns regarding the state of the bedding and linens. Some guests have faced issues with stained, wrinkled and old sheets and pillowcases, which detract from the overall experience. Several reviews mention worn-out comforters and bed sets with some citing specific problems like hair on the bed and mattresses and pillows not meeting the expected Ibis standard.
While the bed itself often receives positive feedback, recurring issues with outdated and damaged bedding items are highlighted, which suggests a need for improvements. Despite these concerns, the comfortable beds and clean accommodations provide a generally pleasant stay for many guests at ibis Imperatriz.
ibis Imperatriz offers a mix of experiences when it comes to cleanliness with reviews highlighting both high points and areas in need of improvement. Guests frequently praise the general cleanliness of the rooms, describing them as very clean, comfortable and well-maintained. The daily cleaning service receives commendations for keeping the rooms tidy and organized. Clean towels and linens add to the overall positive impressions of the room hygiene.
However, some aspects of the hotel's cleanliness have drawn criticism. The bathrooms appear to be a common sticking point with multiple reports of dirty tiles, moldy grout and slimy residues. The cleanliness of the breakfast area also seems to fall short, suggesting room for improvement in certain communal spaces. Additionally, older elements in the room, such as bedding and towels, may give off a less appealing vibe, despite the rooms generally being well-cleaned.
A few guests noted issues with hallway cleanliness and odd spots that seem to have been neglected by vacuuming, adding to an overall impression that while the hotel maintains a reasonable standard of cleanliness, there are areas that could benefit from more consistent and thorough cleaning. Nevertheless, the hotel’s location and the attentive service provided by the staff help balance the perceptions of the cleanliness standards at ibis Imperatriz.
The staff at ibis Imperatriz generally receive high praise for their outstanding customer service and attentiveness. Guests frequently highlight the courteous and friendly nature of the team with many noting the genuine politeness and helpfulness of the employees. The reception staff, in particular, are often commended for their efficiency and kindness during check-in and check-out processes.
Despite some reports of occasional lapses in service—such as instances of unmet receptivity, slow food service or lack of charisma—most reviews underscore the professionalism and promptness of the staff. There were a few mentions of specific issues such as poor service from a particular receptionist, room service not being consistently reliable and complaints about the internet quality.
Overall, the majority of experiences with the staff at ibis Imperatriz appear to be positive, marked by excellent service, a friendly atmosphere and a commendable level of attentiveness.
The Wi-Fi at ibis Imperatriz receives mixed reviews from guests. While some note that the internet quality is good and they managed to use it without issues, others consistently report bad, weak or fluctuating signals. Specific concerns include problems connecting iPhones and receiving corporate emails on laptops. Some guests have described the internet as horrible. The overall experience of the Wi-Fi seems to vary with notable inconsistencies in performance and reliability.
Guests have mixed experiences with parking at ibis Imperatriz. Positively, the hotel offers valet parking, which is reassuring for many and parking is generally available. The presence of a secure indoor garage is noted and the parking area is appreciated for its good spots. However, the limited number of parking spaces seems to be a recurrent issue, making it difficult to find a spot at times. Guests have also pointed out that the garage is small, cramped and challenging to maneuver, especially for larger or lower cars. The entrance and exit can be troublesome, adding to the difficulty. On weekends, a fee is required for parking and sometimes guests end up parking on the street due to space constraints. Overall, while parking is available, the limited and tight space may pose a challenge.
Ibis Imperatriz is a solid choice for a three-star hotel, offering a good balance of cost and benefit. While it aligns with the standard three-star rating, some guests have noted that it falls short compared to other Ibis hotels they've experienced in different cities. Nevertheless, it maintains the consistent Ibis standard that many travelers appreciate. Guests generally find the Ibis in Imperatriz to be a good option within its category with the familiar room structure and services that Ibis hotels are known for. Although a few have mentioned that it is below the expected standards for the price charged, it is by no means a disappointing three-star hotel experience.
Ibis Imperatriz provides an excellent base for business travelers, offering great comfort and facilities tailored for work purposes. Guests highlighted the convenience and suitability for business stays, noting the presence of nice bed linens and well-lit rooms with ample workspace. The hotel is particularly appreciated for its cost-effectiveness, making it an affordable choice for short business trips. The location is also noted as being favorable for those traveling for work.
The ibis Imperatriz has garnered positive feedback regarding its accessibility for guests with disabilities. The hotel's location is well-regarded for its convenience, making it easily accessible. Guests highlight the overall atmosphere and the facilities as commendable, emphasizing the presence of numerous ramps that facilitate movement throughout the property. The structure of the hotel is noted for providing good accessibility with specific mentions of well-accessible rooms and adapted bathrooms. The hotel's accommodation includes options specifically designed for people with disabilities, ensuring that all guests can enjoy a comfortable stay. However, one review did note a lack of water in the bathroom, indicating room for improvement in maintaining consistent amenities.
Location Show Map
Location
The hotel’s location is frequently described as perfect, great and excellent, reflecting its ideal setting for travelers. It's also noted for being well-located near important points of interest, providing guests with a superb starting point for their city adventures. The convenience of the location is further enhanced by easy accessibility and good transport links with the bus station and airport nearby, making short stays particularly hassle-free.
The combination of a central location and the hotel's facilities, including clean, spacious rooms, comfortable beds and a hearty breakfast, contribute to a favorable impression among guests. Whether staying for a few hours due to a flight delay or for a longer visit, the location alongside a great cost-benefit ratio is a significant draw, ensuring a pleasant and convenient experience for all guests at ibis Imperatriz.
Breakfast
However, some guests report issues such as weak and limited options with several reviewers mentioning that the variety could compare poorly to other Ibis hotels. There are also complaints about the cleanliness of the breakfast area with dirty tables and instances of finding unwelcome items like a fly in the food. Problems with replenishment are frequently noted with some guests facing a lack of available food later in the morning. Additionally, some guests are dissatisfied with the separate charge for breakfast and believe it could offer more value for the price.
Overall, while a significant number of guests find the breakfast satisfactory and commendable, recurrent issues with variety, cleanliness and replenishment highlight areas that could benefit from improvement.
Dinner
Rooms
However, certain aspects did not meet all visitors' expectations. While some rooms were noted for being very clean and well-maintained, others were reported to be in poor condition with signs of wear, such as peeling paint and stained sofas. Issues like dirty walls, bad infrastructure maintenance and a musty smell detracted from the overall experience for a few guests. Additionally, the limited availability of electrical outlets near the bed and very bright lighting from sconces and lamps posed minor inconveniences.
The bedding quality varied with some guests finding it comfortable while others described it as hard and in need of updating. Notably, the carpet in the corridors and some elevators also showed signs of wear and required maintenance. A few rooms were considered small and unsuitable for extended stays, although they were deemed adequate for shorter visits.
In summary, the Ibis Imperatriz offers rooms that are generally spacious and clean with the comfort of modern amenities. However, variability in room condition and maintenance issues were noted, making the overall experience contingent on the room assigned during the stay.
Beds
However, there are notable concerns regarding the state of the bedding and linens. Some guests have faced issues with stained, wrinkled and old sheets and pillowcases, which detract from the overall experience. Several reviews mention worn-out comforters and bed sets with some citing specific problems like hair on the bed and mattresses and pillows not meeting the expected Ibis standard.
While the bed itself often receives positive feedback, recurring issues with outdated and damaged bedding items are highlighted, which suggests a need for improvements. Despite these concerns, the comfortable beds and clean accommodations provide a generally pleasant stay for many guests at ibis Imperatriz.
Cleanliness
However, some aspects of the hotel's cleanliness have drawn criticism. The bathrooms appear to be a common sticking point with multiple reports of dirty tiles, moldy grout and slimy residues. The cleanliness of the breakfast area also seems to fall short, suggesting room for improvement in certain communal spaces. Additionally, older elements in the room, such as bedding and towels, may give off a less appealing vibe, despite the rooms generally being well-cleaned.
A few guests noted issues with hallway cleanliness and odd spots that seem to have been neglected by vacuuming, adding to an overall impression that while the hotel maintains a reasonable standard of cleanliness, there are areas that could benefit from more consistent and thorough cleaning. Nevertheless, the hotel’s location and the attentive service provided by the staff help balance the perceptions of the cleanliness standards at ibis Imperatriz.
Staff
Despite some reports of occasional lapses in service—such as instances of unmet receptivity, slow food service or lack of charisma—most reviews underscore the professionalism and promptness of the staff. There were a few mentions of specific issues such as poor service from a particular receptionist, room service not being consistently reliable and complaints about the internet quality.
Overall, the majority of experiences with the staff at ibis Imperatriz appear to be positive, marked by excellent service, a friendly atmosphere and a commendable level of attentiveness.
Wi-Fi
Parking
3 Star
Business
Accessible
No, ibis Imperatriz doesn't have any pool.
No, a spa isn't available at ibis Imperatriz.
Yes, ibis Imperatriz welcomes dogs.
Yes, parking facilities are available at ibis Imperatriz.
No, ibis Imperatriz doesn't have a gym.
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