Guests have overwhelmingly positive things to say about the staff at Mandapa, a Ritz-Carlton Reserve. They are described as friendly, attentive and thoughtful with standout employees like butlers Riadi and the "amazing" and "spectacular" butlers. While there may be some inconsistency in the level of service provided, the staff is overall excellent and attentive with "wonderful workers" and a "helpful friend" in their midst. Guests note the very polite and helpful demeanor of the staff, making for an enjoyable and easy stay.
Sulis Beach Hotel & Spa is a fantastic hotel that offers great value for money. The hotel boasts an excellent location, just steps away from the beach and near shops, cafes and restaurants. Guests appreciate the peaceful and quiet atmosphere despite its proximity to the bustling city of Kuta. The Western styled rooms are spacious, clean and comfortable with fantastic facilities and natural lighting. The hotel's cleanliness is impeccable with everything being spotlessly clean and tidy. The staff is exceptional, offering excellent customer service and making guests feel right at home. The rooftop pool is a real highlight of the hotel with a huge size and amazing ocean views. The hotel's breakfast has mixed reviews, but overall, it seems to be satisfactory for most guests. The hotel offers an internet connection to its guests with some reviewers having issues with the wifi. The hotel's location near the beach is unbeatable, making it easy to enjoy all the beachy fun you crave. The hotel's comfortable beds are frequently praised with guests raving about the quality sleep they get. Overall, Sulis Beach Hotel & Spa is a smart choice for anyone looking for an unforgettable stay filled with comfort and hospitality.
Puri Dajuma Beach Eco-Resort & Spa is a must-visit for those in search of an extraordinary pool experience. Guests have expressed their admiration for the magnificent outdoor pools that offer stunning views of the ocean. The resort's beautifully shaped infinity pool, cool water pools and upper pool complete with a 60m lane and a small stone slide have all received high praise. Visitors have also been impressed by the immaculate upkeep of the pool area. Regardless of whether you're seeking a serene retreat or some active pool fun, you're sure to have an incredible time lounging by the poolside at Puri Dajuma Beach Eco-Resort & Spa. Although there were no reviews regarding children's pool options, the overall consensus has been overwhelmingly positive with visitors characterizing the setting as tranquil and welcoming. Moreover, French-speaking guests were especially taken with the lovely gardens and the fantastic pool facilities.
Resort in TanjungWest Nusa Tenggara > West Lombok Regency
9.6
Excellent
From $229
$
Info
Summary of reviews
The Oberoi Beach Resort in Lombok is highly praised for its exceptional customer service. The staff is described as fantastic, super welcoming, friendly, professional and considerate. They go above and beyond to make guests feel valued and welcome, offering assistance whenever needed. The hotel manager and front desk staff are particularly highlighted for their incredible service. Guests appreciate the competent, friendly and attentive hospitality shown by the staff, who genuinely care about ensuring a relaxed experience. The management is super professional and the chef is considered the best in Lombok. Overall, guests feel incredibly valued and welcome at The Oberoi Beach Resort, thanks to the efforts of the exceptionally helpful and attentive personnel. The resort is highly recommended for those seeking the best customer service in Lombok.
Capella Ubud, Bali is a magical paradise nestled in the lush green forests of Bali. The location is enchanting and the staff is rated a perfect 10/10 by guests for their genuine and authentic hospitality. The helpfulness and kindness of the staff, including individuals such as Koming, Astari, Ani, Ayu, Suyasa, Surya, PW, Buda, Ragil, Johnsen, Remi, Dewa, Sony and Mark, make every guest's stay unforgettable. The attentive and accommodating staff offer great recommendations for meals at the on-site restaurants and provide excellent service at the reception and poolside bar. Guests can relax in the exquisite pool, take a yoga class or simply indulge in the comfort of their well-furnished rooms. The general manager's attention to detail ensures a wonderful stay at Capella Ubud.
Samanvaya Luxury Resort & Spa - Adults Only is a luxurious and tranquil hotel located among rice fields in a more rural and quiet part of Bali. Guests rave about the stunning location, superb breakfast with great selection, exceptional dinner with local and international cuisine and spa treatments that are out of this world. The staff are incredibly friendly and helpful, providing exceptional service and attentiveness to their guests. The rooms are beautifully designed with a slight African theme and are described as clean, cozy and equipped with stylish and comfy beds. The outdoor pool is also a highlight, providing a wonderful escape with comfortable surroundings and luxurious amenities. Overall, Samanvaya Luxury Resort & Spa - Adults Only is a perfect place for those looking for an exclusive and luxurious adult-only retreat with excellent rooms, beds, amenities and beautiful surroundings.
Sumberkima Hill 1 is a fantastic place for travelers seeking peace and tranquility amidst nature. The hotel is surrounded by beautiful mountains, jungles and snorkeling options, making it a great location for nature lovers. Guests can enjoy mind-blowing views of the sea and mountains from their terrace and the pool. The hotel offers amazing food with plentiful options for breakfast and two restaurants with a great selection of Indonesian and Western cuisine. The staff is friendly, helpful and accommodating, going above and beyond to provide excellent service. The spa offers an amazing view and top-notch service with excellent massages highly recommended by many travelers. The beds are heavenly and very comfortable, ensuring a restful and enjoyable stay. The private villas each come with a special charm and a private pool, making your stay extra luxurious. The yoga shala is well-equipped and perfect for self-practice or attending a class. Sumberkima Hill 1 is a petit paradis with a surprising and original ambiance and a staff who are both adorable and discreet, making it a perfect place for a romantic getaway.
A heavenly sanctuary where guests can enjoy a peaceful vacation surrounded by nature, as well as all the luxury amenities and facilities that are in their disposal. Guests can choose among tastefully appointed villas, pamper themselves at the hotel spa, taste the exquisite dishes at the restaurant and take in the breathtaking view from the infinity pool.
Summary of reviews
Viceroy Bali is a luxurious 5-star hotel that offers an exceptional experience to its guests. The hotel is located in a serene and picturesque area of Ubud, away from the hustle and bustle of the town center and offers a convenient shuttle service to explore the town. The breakfast is divine with an extensive menu and high-quality fine dining food. The rooms are well set out and provide excellent accommodations with high-quality furnishings and the infinity pool offers breathtaking views of the jungle. The hotel prides itself on attention to detail and cleanliness and the staff are described as friendly, helpful and capable. The pool is a standout feature and the hotel is considered one of the best luxury hotels in Ubud. Overall, Viceroy Bali guarantees 100% relaxation, restoration and indulgence, making it a must-visit for anyone seeking a luxurious and peaceful getaway.
Boasting a spectacular location on top of verdant rolling hills, Munduk Moding Plantation Nature Resort & Spa is an oasis of leisure and relaxation. It features 2 outdoor infinity pools flanked by greenery and overlooking the clouds and the surrounding area, as well as villas and suites tastefully appointed in earthy tones, a spa with rejuvenating treatments and an atmosphere of serenity that will sweep all your worries away.
Summary of reviews
Munduk Moding Plantation Nature Resort is a stunning hotel located in a remote village surrounded by the beauty of nature. The location is amazing, offering breathtaking views of the rainforest and Java sea. The infinity pool is a highlight, providing an extraordinary view of the mountains and coastline. The breakfast is exceptional with an extensive menu and fresh, delicious food served in a beautiful setting. The staff is exceptional, providing warm, professional and attentive service. The rooms are tastefully decorated and equipped with all necessary amenities with some offering private pools and jacuzzis. The spa is fantastic, offering a variety of treatments and massages. The outdoor pool and infinity pool are both highly praised for their stunning views. Overall, Munduk Moding Plantation Nature Resort is an exceptional hotel that offers a 5-star experience comparable to the world's most significant hotels.
Bisma Eight Ubud is a luxury hotel located in the heart of central Ubud. The location is perfect for exploring the many great places JL Bisma has to offer while providing a peaceful atmosphere for guests to relax in. The breakfast has received high praise with guests describing it as the best they have ever had. The spacious and beautifully decorated rooms, villas and common areas are always kept clean and the staff is exceptional, offering extraordinary customer service. The spa is top-notch and offers great facilities and quality treatments. The pool area has stunning views and is great for swimming laps. Guests have had mostly positive things to say about the comfort of the hotel's beds. Yoga lovers will enjoy complimentary morning classes led by professional teachers. Bisma Eight Ubud is a hidden gem that offers the best accommodation in Ubud and is a beautiful, luxurious and unforgettable experience despite some guests finding it a bit pricey.
The Samabe Bali Suites & Villas is a highly recommended five-star resort that offers top-notch facilities and exceptional services. Guests are impressed with the fabulous breakfast and huge infinity pool with breathtaking views. The hotel also offers private sunbeds for those seeking more privacy. Several awards and certificates prove that the hotel is one of the best in Bali. Many guests highly recommend it for anyone who craves a luxurious holiday experience in Nusa Dua. If you're looking for a highly-rated five-star resort, the Samabe Bali Suites & Villas is definitely worth considering for your next Bali vacation.
Maya Ubud Resort & Spa is a highly recommended 5-star rainforest retreat in Bali, offering guests a truly exceptional and relaxing stay among pristine, lush surroundings. The resort boasts incredible amenities and facilities, including two stunning infinity pools, a range of outdoor pools and numerous luxurious villas with private pools. The spa is a true highlight with breathtaking views overlooking the rainforest and waterfall and an unforgettable, serene experience. The resort also offers fantastic yoga facilities, Pilates and tai chi exercises and a great spa atmosphere. The staff provide outstanding service with many guests praising their attentiveness, hospitality and kindness. Although some guests reported minor issues such as limited food options, noisy air conditioning and cleanliness issues, overall, the majority of guests enjoyed their stay, enjoyed the delicious breakfast and extensive amenities and found the Maya Ubud Resort & Spa to be a hidden gem in the heart of the Balinese rainforest that should not be missed.
Jambuluwuk Oceano Seminyak Hotel is widely admired for its exceptional central location in Seminyak, offering easy access to various popular spots like Potato Head Beach Club, Petitenget Beach and an array of restaurants, bars and nightclubs. Guests appreciate the proximity to the beach and shopping areas, making it a versatile hub for both relaxation and exploration while providing a peaceful retreat amidst the city's vibrant atmosphere. The hotel’s value for money and friendly, helpful staff further elevate the guest experience.
The breakfast buffet receives generally positive feedback for its delicious, abundant and varied offerings, encompassing both local and international options. However, some guests note issues with food temperature, replenishment delays and occasional repetitiveness. Despite these concerns, the overall breakfast experience is favorable, thanks to the quality and variety of food.
Dinner at the hotel's restaurant is lauded for its tasty and varied menu. Guests frequently rave about specific dishes and the pleasant, comfortable dining environment. While some find the rooftop restaurant options limited and prices high, the consensus is that the hotel's dining facilities provide an enjoyable and satisfactory experience.
Guest rooms get high marks for spaciousness, comfort and cleanliness with many guests enjoying complimentary upgrades and comfortable beds. However, some report maintenance issues like outdated features, noise and occasional mustiness. Despite these drawbacks, the overall comfort and cleanliness of the rooms are appreciated.
Cleanliness is another aspect of the hotel that receives mixed reviews. Many guests praise the cleanliness of their rooms and communal areas, such as the pool and gym. However, there are noted concerns, particularly about bathroom maintenance and post-COVID cleanliness standards. Nonetheless, friendly and attentive staff ensure that most cleanliness issues are addressed promptly.
The staff at Jambuluwuk Oceano Seminyak Hotel receive consistent praise for their friendliness, helpfulness and attentiveness, contributing significantly to the hotel's positive reputation. The majority of reviews highlight excellent customer service with staff going out of their way to ensure a pleasant stay.
The hotel’s WiFi is highly regarded, noted for being fast and reliable, enhancing the overall guest experience. The spa services are also celebrated for their professional therapists, pleasant ambiance and good value for money, making it a notable feature for relaxation and rejuvenation.
The gym is commended for its well-equipped and comfortable facilities, although operational inconsistencies do get mentioned. The pool area with its distinct rooftop and ground-level pools, garners high praise for its beauty, maintenance and the enjoyable swimming experience it provides.
Families find the hotel particularly accommodating with amenities such as kid-friendly pool areas, playgrounds and thoughtful touches like free cots and room upgrades. The family-oriented services and facilities make it a top choice for those traveling with children.
Beds at the hotel are often described as large and extremely comfortable, contributing to many guests' restful sleep experiences. The overall room comfort, despite not reaching the expectations of a five-star establishment, adds to the hotel's appeal.
Overall, Jambuluwuk Oceano Seminyak Hotel offers a blend of comfort, service and location that meets the needs of a diverse range of guests, making it a strong option for both leisure and family travelers in Seminyak.
The Ritz-Carlton Bali is a truly exceptional resort that guests rave about, calling it the best they've ever been to. The facilities and services are superb, providing a relaxing and special experience that guests say they will definitely return for. The stunning resort and excellent service make for an unforgettable stay that many highly recommend. While there are some minor issues mentioned, such as a toilet vent problem and areas that could use updating, the majority of guests still consider it an exceptional and luxurious experience that truly deserves its 5-star rating.
Away Bali Legian Camakila is celebrated for its superb location in the vibrant Legian district, providing guests with immediate beach access and proximity to an array of dining and shopping options. The beachfront setting is not only convenient but also enhances the overall experience with stunning gardens and beautiful pools, including an infinity pool with breathtaking ocean views.
Guests consistently praise the breakfast offerings for their quality and variety, while the attentive staff further elevates the dining experience. The dinner service receives positive feedback for the freshness and taste of the food, with timely service enhancing guests’ satisfaction. Although some suggest increasing menu variety, particularly in terms of fresh fruit options, the overall culinary experiences remain favorable.
The rooms at Away Bali Legian Camakila are spacious and comfortable, featuring large king-sized beds that guests frequently commend. Cleanliness is another strong point, with the resort maintaining a high standard throughout its accommodations and common areas. Although some rooms show signs of wear, the overall ambiance is modern and well-kept, benefiting from the diligent efforts of the cleaning staff.
The staff are a standout feature at this resort, known for their exceptional service and friendliness, contributing significantly to a welcoming atmosphere. Reviews often highlight their attentive nature, making guests feel at home and solidifying a sense of warmth throughout their stay.
The property excels in offering an inviting pool experience, with well-maintained facilities and lovely garden settings that encourage relaxation. The beachside location further enriches the stay, offering a seamless blend of access to Legian Beach and vibrant local attractions.
Away Bali Legian Camakila is notably welcoming to families, providing spacious accommodations and thoughtful touches that cater to children and parents alike. The kids club is a highlight, offering engaging activities for younger guests, while the numerous positive notes on the comfortable beds and quality linen further contribute to restful nights.
Overall, Away Bali Legian Camakila delivers a memorable stay through its advantageous location, outstanding staff, and a blend of practical amenities and serene relaxation, making it an attractive choice for both individual travelers and families seeking to enjoy Bali’s vibrant culture and beauty.
De Vins Sky Hotel Seminyak in Bali earns high praise from guests for its prime location, exceptional service, and luxurious amenities. Nestled in the heart of Seminyak, the hotel offers a peaceful retreat with easy access to vibrant cafes, stylish restaurants, beaches, and bustling nightlife, making it an excellent choice for those who want both relaxation and adventure. The convenient free shuttle service and nearby attractions like Potato Head Beach Club further enhance its appeal.
Breakfast at the hotel is a standout experience, renowned for its impressive variety and quality. Guests enjoy a diverse buffet with local and Western dishes, fresh fruits, and specialty coffee, all served on a picturesque rooftop with stunning views. Dinner options also receive positive reviews, with the rooftop restaurant offering a unique blend of local and international flavors in a remarkable setting, complemented by the friendly and accommodating staff.
The hotel rooms are noted for their spaciousness and comfort, featuring modern design, large beds, and luxurious amenities like whirlpools and large bathrooms. While some areas of the rooms and facilities may require maintenance and refurbishment, the overall experience is described as comfortable and pleasant. Cleanliness is generally well-regarded, though occasional issues with dampness and maintenance are noted.
In terms of service, the staff frequently receive accolades for their friendliness and professionalism, going above and beyond to ensure a memorable stay for every guest. Their attentiveness and eagerness to assist contribute significantly to the hotel's positive reputation.
The rooftop infinity pool is a favorite among guests, offering breathtaking sea views and a serene environment to relax. The spa further enhances the experience with its exceptional massages and reasonable pricing. Although the gym could benefit from improvements in space and equipment maintenance, the hotel overall delivers a satisfying stay with ample amenities.
For travelers seeking comfort, quality service, and a central location in Seminyak, de Vins Sky Hotel provides excellent value. Its accommodations and offerings suit both leisure and adventure seekers, promising a memorable Bali experience.
Categories
Spa
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
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