Holiday Inn Express Edinburgh Airport by IHG
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Summary of reviewsThe 'Holiday Inn Express Edinburgh Airport by IHG,' provides a convenient and comfortable stay for travelers, particularly those transiting through Edinburgh Airport. The hotel's prime location near the airport, complemented by a frequent 24/7 shuttle service, receives high praise for its convenience and ease of access. Guests appreciate the functional, clean rooms, which are often described as spacious and accommodating, making them ideal for both solo travelers and families. The hotel’s cleanliness standards are consistently lauded, contributing to a tidy and comfortable environment throughout the establishment.
Breakfast service starts early, from as early as 4am, catering well to guests with early flights. The quality of the breakfast, including its variety of hot and cold options, is generally satisfactory, though some guests note areas for improvement, particularly in the selection of sweet items and the quality of coffee. Dinner experiences are more mixed with some enjoying the food and commendable service, while others point out limited menu options, long waiting times and inconsistent food quality.
The hotel staff are frequently described as friendly, welcoming and helpful, enhancing the overall stay with their professionalism and attentiveness. This excellent service extends from the front desk to the restaurant and shuttle service, contributing significantly to the hotel’s positive reviews.
WiFi connectivity appears to be hit-or-miss with several guests praising the fast and reliable service, while others report issues with weak or non-existent signals in certain areas. Parking, although considered good in terms of facilities, is often criticized for its cost, which some guests find unexpectedly high.
For family travelers, the hotel offers convenience and comfort with spacious family rooms and kid-friendly amenities like a play corner at the reception. The beds receive mixed reviews with many guests finding them comfortable, though others cite issues with the sofa beds and mattress quality.
Overall, the Holiday Inn Express Edinburgh Airport is a well-rated three-star hotel that fulfills the essential needs of travelers with its clean rooms, friendly staff, strategic location and solid breakfast options. While some areas like dinner service, WiFi consistency and parking fees could use improvement, the hotel remains a recommended choice for those passing through Edinburgh.
Categories
Breakfast service starts early, from as early as 4am, catering well to guests with early flights. The quality of the breakfast, including its variety of hot and cold options, is generally satisfactory, though some guests note areas for improvement, particularly in the selection of sweet items and the quality of coffee. Dinner experiences are more mixed with some enjoying the food and commendable service, while others point out limited menu options, long waiting times and inconsistent food quality.
The hotel staff are frequently described as friendly, welcoming and helpful, enhancing the overall stay with their professionalism and attentiveness. This excellent service extends from the front desk to the restaurant and shuttle service, contributing significantly to the hotel’s positive reviews.
WiFi connectivity appears to be hit-or-miss with several guests praising the fast and reliable service, while others report issues with weak or non-existent signals in certain areas. Parking, although considered good in terms of facilities, is often criticized for its cost, which some guests find unexpectedly high.
For family travelers, the hotel offers convenience and comfort with spacious family rooms and kid-friendly amenities like a play corner at the reception. The beds receive mixed reviews with many guests finding them comfortable, though others cite issues with the sofa beds and mattress quality.
Overall, the Holiday Inn Express Edinburgh Airport is a well-rated three-star hotel that fulfills the essential needs of travelers with its clean rooms, friendly staff, strategic location and solid breakfast options. While some areas like dinner service, WiFi consistency and parking fees could use improvement, the hotel remains a recommended choice for those passing through Edinburgh.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The 'Holiday Inn Express Edinburgh Airport by IHG' boasts a prime location that consistently earns high praise from its guests. Situated conveniently close to Edinburgh Airport, this hotel offers an ideal spot for those with early flights or late arrivals. The proximity to the airport is noted as a significant advantage, enabling swift and easy transportation with a 24/7 shuttle service providing fast access to the terminals.
Guests appreciate the functionality and cleanliness of the hotel, which perfectly meets the needs of travelers seeking a comfortable and hassle-free overnight stay. Its location not only ensures quick commutes to the airport but also facilitates easy access to local attractions such as the Royal Highland Centre and Ingliston.
Despite some feedback about being a bit further from the terminal than anticipated, the frequent and efficient shuttle service helps mitigate distance concerns. Overall, the combination of a strategic airport-neighboring location, reliable transportation options and solid amenities makes it a highly recommended choice for travelers passing through Edinburgh.
Holiday Inn Express Edinburgh Airport offers a versatile breakfast service that stands out primarily for its early availability, catering well to those with early flights. With breakfast starting as early as 4am, the hotel provides a significant convenience for travelers needing an early start. Guests frequently praised the warm and substantial breakfast options, although some mentioned that the selection could be improved, particularly for those preferring sweeter or more diverse choices.
Many guests found the breakfast to be of good quality with a decent range that includes both hot and cold items. The buffet style allowed for varied options, which many found satisfying. There were positive mentions of plentiful and tasty food, well-prepared hot dishes and clean organized eating areas. The breakfast was described as hearty, substantial and perfect for fulfilling dietary needs, including allergies.
However, there were mixed reviews regarding some aspects of the meal. Some guests found the variety somewhat limited and noted that certain items, like scrambled eggs, were not appetizing or were not replenished frequently. Another frequent point of criticism was the quality of coffee, which some guests found lacking.
Overall, the hotel’s breakfast service was appreciated for its convenience, cleanliness and the broad range of available options. It primarily received positive remarks for its early start time and the overall experience was considered satisfactory by the majority of the guests.
Dinner experiences at the Holiday Inn Express Edinburgh Airport by IHG, reveal a mixed bag of sentiments. Guests frequently praised the dinner for tasty and satisfying dishes when available with some finding the evening meal options to be enjoyable. The service in the restaurant was generally considered great with particular commendation for the attentive evening staff.
However, while some guests found the food delicious and the fish and chips a standout, many others highlighted the limited menu choices and frequent unavailability of items. Complaints about the food being overpriced and not matching its quality were common. Several guests mentioned that while the food was good, it arrived lukewarm or even cold, necessitating reorders.
Long waiting times for dinner were another recurring issue with some patrons waiting up to an hour for basic meals. The overall service was reported as inconsistent, sometimes being slow and leading to long queues. The limited opening hours of the restaurant and early kitchen closures also posed inconveniences for late arrivals.
The variety of the menu drew criticism with many finding the options too narrow, especially for those seeking lighter or specific meals. While some appreciated the convenience of having a restaurant on-site, others were disappointed with its performance and suggested bringing a picnic instead.
Ultimately, while the restaurant at Holiday Inn Express Edinburgh Airport has some strong points, including good service and certain standout dishes, broader improvements in menu variety, food quality and service speed could enhance the dining experience significantly.
Holiday Inn Express Edinburgh Airport offers a comfortable stay with its spacious rooms that guests frequently describe as large, clean and accommodating. Many reviewers commend the cleanliness and comfort of the rooms, noting they are often spotless and tidy. The beds are generally considered comfy and supportive, contributing to a restful night's sleep.
Despite the overall positive experience, some guests mention that the room decor feels dated and could use a refresh to improve aesthetics. Facilities are well-equipped, including convenient amenities like hairdryers and spacious showers, which several guests found excellent. Noise control generally meets expectations, though some mentioned disturbances from nearby airport activity or the soundproofing issues.
The hotel's housekeeping services receive mostly positive remarks, although inconsistencies were occasionally reported with a few reviews citing dusty or inadequately cleaned areas. The room size typically meets or exceeds expectations, especially for families, though a few find the smaller rooms less comfortable.
Guests appreciate the proximity to the airport, which makes it a perfect preflight stay. The overall feedback suggests that while there are areas for improvement, the rooms generally provide a comfortable and practical stay, balancing cleanliness, comfort and convenience.
The beds at the Holiday Inn Express Edinburgh Airport by IHG, have received mixed feedback from guests. Many visitors have found the beds to be comfortable, often describing them as very cozy, super comfy and conducive to a good night's sleep. The bedding, including pillows, also garnered praise for its comfort. Additionally, several reviews highlighted that the beds were clean and well-prepared.
However, some guests experienced discomfort, citing issues such as hard or too-soft mattresses and small bed sizes. The sofa bed, in particular, was frequently mentioned as being uncomfortable with some noting thin or worn mattresses and a lack of adequate support. Despite a number of positive comments on bed comfort, the consistency in bed quality seems to vary.
Ultimately, while numerous guests enjoyed comfortable and restful sleep, others encountered difficulties due to suboptimal mattress conditions or bed sizes.
At the Holiday Inn Express Edinburgh Airport by IHG, guests frequently highlight the overall cleanliness of the establishment, which significantly contributes to their positive experiences. Visitors praise the spotlessly clean rooms with many describing them as very clean, tidy and comfortable. The bathrooms, specifically, are often noted for their cleanliness and some guests appreciate the recent refurbishments and spacious, tidy shower facilities.
The common areas and facilities also receive commendations for being well-maintained and clean. Guests often describe the hotel environment as lovely, welcoming and comfortable, contributing to a pleasant stay. Despite some isolated incidents, such as musty smells, dirty glasses and occasional lapses in housekeeping standards, the hotel's cleanliness is generally lauded.
Nonetheless, there are occasional reports of rooms not being cleaned to the expected standards with mentions of dust, stained carpets and other cleaning oversights. These specific instances contrast with the generally positive feedback about the overall cleanliness, suggesting the potential for improvement in consistency.
In summary, the Holiday Inn Express Edinburgh Airport features clean and comfortable accommodations that tend to meet or exceed guests' expectations, although there are occasional lapses in thoroughness that could benefit from closer attention.
Holiday Inn Express Edinburgh Airport shines with its exceptional staff, consistently described as friendly, welcoming and incredibly helpful. Whether at the front desk, in the restaurant or even the shuttle bus service, the staff's professionalism and friendliness do not go unnoticed. Guests commend the warm reception, attentive service and the accommodating nature of the team, which seems to make every effort to ensure a pleasant stay. Despite occasional mentions of understaffing or the odd unfriendly encounter, the overall impression is that of a hardworking, engaging and polite team. Special mentions for individual staff members suggest a personal touch and attention to detail that resonate well with the guests. The efficient service, from the shuttle bus operations to room assistance, alongside proactive and cheerful interactions, successfully elevates the guests' experience, making it a highly recommended choice for travelers.
Guest reviews of the Holiday Inn Express Edinburgh Airport by IHG, offer mixed feedback about the WiFi service. On the positive side, many guests reported that the WiFi works well, is fast and provides a good connection throughout the day. A significant number of reviews highlighted that the internet was accessible and even described the WiFi as great. However, some guests experienced issues, noting that WiFi was slow, sluggish or even non-existent in their rooms. A few reviews mentioned poor wifi coverage and weak signals and some guests found no WiFi information provided or had no WiFi available at all. Overall, while many guests found the WiFi satisfactory, there are areas needing improvement to ensure a consistent experience for all visitors.
Holiday Inn Express Edinburgh Airport offers a mix of parking experiences for its guests. The hotel features on-site parking with good facilities, including straightforward access and options that are wheelchair accessible. Many guests found the parking easy and conveniently close to both the hotel and the airport. However, the cost of parking was frequently mentioned as a downside with paid parking fees ranging around £10-£15 per night or more, which some guests found unexpectedly high or not clearly communicated during booking.
Despite the expense, the car park itself provides good accessibility and the parking services are often noted as helpful. For those flying out early, the location and available shuttle service, albeit paid, were appreciated. Some reviews highlighted that free parking was not included in the room price and required additional payment upon arrival, which disappointed a few guests.
Conversely, some found parking to be secure and adequately managed, even though there were mixed feelings about the overall quality and pricing. It's advisable to pre-book and be aware of any additional parking fees when planning a stay at this hotel.
'Holiday Inn Express Edinburgh Airport by IHG' proves to be a convenient and family-friendly option for travelers. Families arriving late or needing to catch an early flight appreciate the hotel's strategic location near the airport. The spacious family rooms stand out with enough space to comfortably accommodate up to five members, making it suitable for families with multiple children.
The hotel's family-friendly amenities enhance the stay. The kids’ play corner at the reception is a hit among younger guests, providing a fun and engaging waiting space. Although some reviews mentioned that the family room setup might not be ideal for older kids due to shared sleeping arrangements, the overall cleanliness, comfort and spaciousness of the rooms received positive remarks.
The hotel’s complimentary carpark and helpful staff add to the convenience, creating a stress-free experience for families lugging around baggage and little ones. Offering a good night's sleep with great beds and a variety of room setups, 'Holiday Inn Express Edinburgh Airport' consistently meets the needs of family travelers. The availability of family rooms, along with an organized setup to cater to larger groups, ensures a pleasant stay where both kids and parents can relax before or after flights.
The Holiday Inn Express Edinburgh Airport by IHG, presents a good overall experience consistent with its three-star rating. Guests appreciate the tidy, clean and spacious rooms with modern bathrooms and comfortable beds, making it an ideal choice for short stays and layovers. The hotel's proximity to the airport and accessible local transportation options including Lothian Buses and the Edinburgh Gateway station contribute to its convenience. Options for shuttle services cater to the needs of business travelers and those checking out.
The hotel staff receive high praise for their friendliness and helpfulness, enhancing the welcoming atmosphere. The inclusion of a decent breakfast with good coffee adds value, making mornings easier for guests. In particular, the combination of affordability, good breakfast and essential amenities such as shuttle services, meets the expectations for a mid-range airport hotel.
While some reviews point out the hotel’s simple and basic facilities, referencing it as a budget accommodation, others highlight its functional nature that fully meets practical needs for short-term guests. Despite a few mentions of outdated property elements and minor maintenance issues, the hotel reliably delivers clean and comfortable accommodations. Overall, the Holiday Inn Express Edinburgh Airport stands out for its high standards and friendliness within the three-star category.
The Holiday Inn Express Edinburgh Airport by IHG, offers a highly functional and professional environment tailored to business travelers. The hotel's close proximity to the airport makes it extremely convenient for business flights and events. Travelers can benefit from the easy check-in and check-out system, ensuring a seamless experience from arrival to departure. Additionally, the shuttle service facilitates quick and effective transportation to both the airport and the city.
Business guests will find the establishment to be well-organized and resourceful. The hotel provides a variety of business-friendly amenities, including dedicated business areas, reliable bus parking and efficient transport arrangements from the nearest bus stop. Reviews also commend the 24-hour food and bar service, which can be essential for those needing flexibility in their schedules.
Hotel staff are frequently highlighted for their exceptional service, adding a personal touch to the professional atmosphere. The breakfast offerings are particularly praised with early start options available to accommodate busy mornings.
On the downside, the cost of staying at the hotel has been a point of contention among guests with several describing it as very expensive for a single night. Despite this, the overall experience is considered favorable for business purposes with the location and facilities providing significant benefits for those traveling for work.
Located conveniently close to major transport links, the Holiday Inn Express Edinburgh Airport offers a range of accessibility features that cater well to guests with disabilities. The hotel is easy to access with wheelchair-friendly ramps, spacious lifts and adapted rooms available upon request. Many guests noted that the rooms were clean and equipped with walk-in showers, ensuring comfort and ease of use.
The hotel also provides a shuttle service, which many found helpful, although it is not free, making it a reliable but potentially costly mode of transport. Guests praised the reasonably priced accessible rooms and the variety in the continental breakfast selection.
The ground floor and adapted bathrooms further enhance accessibility, making the hotel a suitable option for everyone, including those with specific accessibility needs. The presence of restaurants for snacks and complimentary coffee adds to the convenience, rounding out a positive and accommodating stay.
The Holiday Inn Express Edinburgh Airport by IHG, garners positive feedback for its dog-friendly facilities, services and amenities. Guests appreciate the welcoming attitude towards dogs, noting that pets are allowed in hotel rooms and the overall atmosphere is dog-friendly. Additional conveniences such as pet food supply and nearby suitable restaurants enhance the experience for pet owners. However, some guests did express the restrictions were more stringent than anticipated, implying room for adjustment in the pet policies. Despite this, the pet-friendly atmosphere remains a strong point for this accommodation.
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Location
Guests appreciate the functionality and cleanliness of the hotel, which perfectly meets the needs of travelers seeking a comfortable and hassle-free overnight stay. Its location not only ensures quick commutes to the airport but also facilitates easy access to local attractions such as the Royal Highland Centre and Ingliston.
Despite some feedback about being a bit further from the terminal than anticipated, the frequent and efficient shuttle service helps mitigate distance concerns. Overall, the combination of a strategic airport-neighboring location, reliable transportation options and solid amenities makes it a highly recommended choice for travelers passing through Edinburgh.
Breakfast
Many guests found the breakfast to be of good quality with a decent range that includes both hot and cold items. The buffet style allowed for varied options, which many found satisfying. There were positive mentions of plentiful and tasty food, well-prepared hot dishes and clean organized eating areas. The breakfast was described as hearty, substantial and perfect for fulfilling dietary needs, including allergies.
However, there were mixed reviews regarding some aspects of the meal. Some guests found the variety somewhat limited and noted that certain items, like scrambled eggs, were not appetizing or were not replenished frequently. Another frequent point of criticism was the quality of coffee, which some guests found lacking.
Overall, the hotel’s breakfast service was appreciated for its convenience, cleanliness and the broad range of available options. It primarily received positive remarks for its early start time and the overall experience was considered satisfactory by the majority of the guests.
Dinner
However, while some guests found the food delicious and the fish and chips a standout, many others highlighted the limited menu choices and frequent unavailability of items. Complaints about the food being overpriced and not matching its quality were common. Several guests mentioned that while the food was good, it arrived lukewarm or even cold, necessitating reorders.
Long waiting times for dinner were another recurring issue with some patrons waiting up to an hour for basic meals. The overall service was reported as inconsistent, sometimes being slow and leading to long queues. The limited opening hours of the restaurant and early kitchen closures also posed inconveniences for late arrivals.
The variety of the menu drew criticism with many finding the options too narrow, especially for those seeking lighter or specific meals. While some appreciated the convenience of having a restaurant on-site, others were disappointed with its performance and suggested bringing a picnic instead.
Ultimately, while the restaurant at Holiday Inn Express Edinburgh Airport has some strong points, including good service and certain standout dishes, broader improvements in menu variety, food quality and service speed could enhance the dining experience significantly.
Rooms
Despite the overall positive experience, some guests mention that the room decor feels dated and could use a refresh to improve aesthetics. Facilities are well-equipped, including convenient amenities like hairdryers and spacious showers, which several guests found excellent. Noise control generally meets expectations, though some mentioned disturbances from nearby airport activity or the soundproofing issues.
The hotel's housekeeping services receive mostly positive remarks, although inconsistencies were occasionally reported with a few reviews citing dusty or inadequately cleaned areas. The room size typically meets or exceeds expectations, especially for families, though a few find the smaller rooms less comfortable.
Guests appreciate the proximity to the airport, which makes it a perfect preflight stay. The overall feedback suggests that while there are areas for improvement, the rooms generally provide a comfortable and practical stay, balancing cleanliness, comfort and convenience.
Beds
However, some guests experienced discomfort, citing issues such as hard or too-soft mattresses and small bed sizes. The sofa bed, in particular, was frequently mentioned as being uncomfortable with some noting thin or worn mattresses and a lack of adequate support. Despite a number of positive comments on bed comfort, the consistency in bed quality seems to vary.
Ultimately, while numerous guests enjoyed comfortable and restful sleep, others encountered difficulties due to suboptimal mattress conditions or bed sizes.
Cleanliness
The common areas and facilities also receive commendations for being well-maintained and clean. Guests often describe the hotel environment as lovely, welcoming and comfortable, contributing to a pleasant stay. Despite some isolated incidents, such as musty smells, dirty glasses and occasional lapses in housekeeping standards, the hotel's cleanliness is generally lauded.
Nonetheless, there are occasional reports of rooms not being cleaned to the expected standards with mentions of dust, stained carpets and other cleaning oversights. These specific instances contrast with the generally positive feedback about the overall cleanliness, suggesting the potential for improvement in consistency.
In summary, the Holiday Inn Express Edinburgh Airport features clean and comfortable accommodations that tend to meet or exceed guests' expectations, although there are occasional lapses in thoroughness that could benefit from closer attention.
Staff
Wi-Fi
Parking
Despite the expense, the car park itself provides good accessibility and the parking services are often noted as helpful. For those flying out early, the location and available shuttle service, albeit paid, were appreciated. Some reviews highlighted that free parking was not included in the room price and required additional payment upon arrival, which disappointed a few guests.
Conversely, some found parking to be secure and adequately managed, even though there were mixed feelings about the overall quality and pricing. It's advisable to pre-book and be aware of any additional parking fees when planning a stay at this hotel.
Family
The hotel's family-friendly amenities enhance the stay. The kids’ play corner at the reception is a hit among younger guests, providing a fun and engaging waiting space. Although some reviews mentioned that the family room setup might not be ideal for older kids due to shared sleeping arrangements, the overall cleanliness, comfort and spaciousness of the rooms received positive remarks.
The hotel’s complimentary carpark and helpful staff add to the convenience, creating a stress-free experience for families lugging around baggage and little ones. Offering a good night's sleep with great beds and a variety of room setups, 'Holiday Inn Express Edinburgh Airport' consistently meets the needs of family travelers. The availability of family rooms, along with an organized setup to cater to larger groups, ensures a pleasant stay where both kids and parents can relax before or after flights.
3 Star
The hotel staff receive high praise for their friendliness and helpfulness, enhancing the welcoming atmosphere. The inclusion of a decent breakfast with good coffee adds value, making mornings easier for guests. In particular, the combination of affordability, good breakfast and essential amenities such as shuttle services, meets the expectations for a mid-range airport hotel.
While some reviews point out the hotel’s simple and basic facilities, referencing it as a budget accommodation, others highlight its functional nature that fully meets practical needs for short-term guests. Despite a few mentions of outdated property elements and minor maintenance issues, the hotel reliably delivers clean and comfortable accommodations. Overall, the Holiday Inn Express Edinburgh Airport stands out for its high standards and friendliness within the three-star category.
Business
Business guests will find the establishment to be well-organized and resourceful. The hotel provides a variety of business-friendly amenities, including dedicated business areas, reliable bus parking and efficient transport arrangements from the nearest bus stop. Reviews also commend the 24-hour food and bar service, which can be essential for those needing flexibility in their schedules.
Hotel staff are frequently highlighted for their exceptional service, adding a personal touch to the professional atmosphere. The breakfast offerings are particularly praised with early start options available to accommodate busy mornings.
On the downside, the cost of staying at the hotel has been a point of contention among guests with several describing it as very expensive for a single night. Despite this, the overall experience is considered favorable for business purposes with the location and facilities providing significant benefits for those traveling for work.
Accessible
The hotel also provides a shuttle service, which many found helpful, although it is not free, making it a reliable but potentially costly mode of transport. Guests praised the reasonably priced accessible rooms and the variety in the continental breakfast selection.
The ground floor and adapted bathrooms further enhance accessibility, making the hotel a suitable option for everyone, including those with specific accessibility needs. The presence of restaurants for snacks and complimentary coffee adds to the convenience, rounding out a positive and accommodating stay.
Dog Friendly
No, Holiday Inn Express Edinburgh Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Edinburgh Airport by IHG.
Yes, Holiday Inn Express Edinburgh Airport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Edinburgh Airport by IHG.
No, Holiday Inn Express Edinburgh Airport by IHG doesn't have a gym.
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