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Summary of reviewsHotel Neue Post I self check-in in Innsbruck is highly regarded by guests for its prime location, which is both central and convenient for exploring the city's attractions. The hotel is just a short walk from the central train station and the heart of the city, offering easy access to Innsbruck's vibrant markets, dining options, and historic sites. Despite its central setting, the hotel maintains a tranquil environment, making it an ideal retreat after a day of sightseeing.
Guests generally find the breakfast to be satisfying, with a broad selection of tasty and abundant options, including vegan choices. The breakfast room offers a beautiful mountain view, enhancing the dining experience. However, some guests consider the breakfast price to be on the higher side, and there are occasional critiques regarding restocking items.
The rooms at Hotel Neue Post are noted for their cleanliness and comfort, with many guests appreciating their spaciousness and serene atmosphere. While some furnishings are considered outdated, the Baroque charm is appealing to many. The large, comfortable beds and well-tidied rooms contribute to a restful stay, although some rooms lack modern amenities like air conditioning or a refrigerator.
Cleanliness is a standout feature of the hotel, with many reviews commending the spotless condition of the rooms and facilities. Despite the aging appearance of some parts of the hotel, the commitment to cleanliness is appreciated. The staff is frequently praised for their friendliness and attentiveness, contributing positively to the guest experience.
The self check-in process is convenient, though the Wi-Fi service in rooms varies, with some guests experiencing weak signals. Parking is manageable with several options nearby, including a multi-storey car park and free parking on weekends.
For winter sports enthusiasts, the hotel offers excellent access to ski resorts, with convenient transportation options and ski storage facilities. Overall, Hotel Neue Post I self check-in provides a comfortable and strategically located accommodation option in Innsbruck, with friendly staff and reliable cleanliness, making it a worthwhile choice for travelers. Show more
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Hotel near Ski Resorts
Although located in Innsbruck, it provides access to ski resorts in Tyrol. It is suitable for travelers wanting to combine city visits with skiing.
Hotel near Nightlife Spots
Hotel Neue Post I self check-in is located close to the city center, offering convenient access to nightlife.
Hotel with EV Charging Stations
This hotel provides EV charging stations for guests. It is a convenient choice for travelers with electric vehicles.
Hotel with Parking
EV charging stations
Room Types
Standard Single RoomQuiet room with flat-screen TV and a modern bathroom.
Extra beds are not available for this room type.
Standard Twin RoomIndividually furnished rooms with a flat-screen TV and a modern bathroom, offering views of the mountains or the courtyard.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room provides soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as mountain views. The unit offers 3 beds.
Vintage Junior SuiteThe suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Superior Twin Room with ACProviding free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Comfort Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. The twin/double room provides soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Twin Room with BalconyThis twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Large Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Situated on a bustling avenue, Hotel Neue Post in Innsbruck boasts an enviable location that is the essence of convenience and accessibility. This hotel is ideally positioned just a short walk away from the central train station and the heart of the city, making it an ideal base for exploring Innsbruck's many attractions. The vicinity is vibrant, with markets, bakeries, a multitude of eateries, and seamless public transportation options right at its doorstep. Guests frequently highlight the hotel's tranquil environment despite its central setting, offering a welcome retreat after a day of sightseeing. With the historic old town and principal shopping areas only minutes away, the location affords visitors easy access to Innsbruck’s rich history, dining, and shopping experiences. The neighborhood is also noted for its proximity to scenic views, making it a perfect spot for leisurely strolls or energizing sightseeing tours. The strategic positioning of this hotel ensures that whether arriving by train, bus, or car, all major attractions are merely a stone's throw away.
Breakfast
Hotel Neue Post I self check-in receives varied reviews for its breakfast offerings. Many guests praise the breakfast for being tasty and abundant, with excellent quality and variety. The breakfast buffet features a wide selection suitable for diverse palates, including cereals, breads, rolls, hams, cheeses, fruits, and yogurts. Guests particularly appreciate the well-organized setup and the attentiveness of the staff, who ensure items are replenished promptly. The breakfast room, described as spacious and cozy, offers a beautiful view of the mountains, enhancing the overall breakfast experience. Vegan options are available, catering to different dietary preferences.
However, some guests find the breakfast to be expensive, with suggestions that it should be included in the room price for better value. Certain reviews highlight limitations, such as insufficient vegetable options and conservative selections of pastries. There were mentions of experiences where arriving later resulted in fewer options, with some items not restocked. Despite these critiques, the positive remarks for breakfast largely emphasize its satisfaction level and the advantageous location of the hotel near the city's attractions, contributing to a pleasant stay. Overall, while breakfast at Hotel Neue Post I receives mixed feedback, it is generally considered satisfactory by a majority of its guests, with ample choices and a pleasant dining environment.
Rooms
Hotel Neue Post offers a diverse range of room experiences characterized by their cleanliness and comfort. Many guests have praised the spaciousness and comfort of the rooms, with some offering stunning views of the Alps. The quietness and sound insulation of the rooms ensure a restful stay, and the large, comfy beds are often highlighted as a positive feature. Rooms are generally well-maintained, and despite occasional remarks on outdated decor and furnishing, they possess a Baroque charm that appeals to many.
The hotel's convenient location, being just a short walk from the old town, adds to its appeal. While basic amenities are provided, some rooms lack features such as a refrigerator, air conditioning, or a kettle, which can be a drawback during warmer months. Nevertheless, the hotel prides itself on its cleanliness, with rooms being tidied regularly and bathrooms furnished with necessary towels.
Overall, the hotel offers a good balance of comfort and practicality, making it a suitable choice for travelers seeking a quiet, clean, and accessible accommodation option with attentive service and helpful staff.
Beds
Hotel Neue Post offers a diverse range of bedding experiences, with many guests appreciating the comfort of the beds. Despite varying opinions on firmness, the majority find the beds to be comfortable, noting the good condition and size of the mattresses. The rooms are generally spacious and clean, contributing to a restful stay. There are small details that could enhance the experience, such as the thickness of the duvets and pillow comfort, which received mixed reviews. Linen quality and quantity receive positive feedback, adding to the overall comfort. While some reviewers noted issues with heating and room maintenance, these did not overshadow the hotel's central location and quiet atmosphere. Overall, the beds at Hotel Neue Post often meet guests' expectations for comfort, offering a good night's sleep in a convenient setting.
Cleanliness
Hotel Neue Post I self check-in is predominantly praised for its exceptional cleanliness. Travelers frequently highlight the spotless condition of both the rooms and the facilities. Numerous reviews emphasize the hotel's attention to maintaining a high standard of cleanliness throughout the premises, including well-maintained bathrooms and clean sheets. Despite the aging appearance of some parts of the hotel and facilities, the commitment to cleanliness remains evident and is appreciated by guests.
The spacious and quiet rooms further contribute to a pleasant stay, despite some minor complaints about outdated furnishings and occasional lapses in daily room service. The hotel is conveniently located within easy walking distance to Maria-Theresia-Strasse and the old town, offering guests a quiet retreat in the heart of the city. The staff is often praised for being friendly and attentive, contributing positively to the overall experience.
While the hotel doesn't quite meet the expectations of a four-star rating in some respects, particularly regarding its older appearance, the excellent cleanliness and comfortable accommodations are consistently noted. The combination of these factors makes Hotel Neue Post I a reliable choice for visitors seeking a clean and conveniently located stay in the area.
Staff
Hotel Neue Post is praised for its exceptionally friendly and accommodating staff, who consistently go above and beyond to ensure guests feel welcome and comfortable. The reception team, known for their warmth and attentiveness, stands out for their multilingual capabilities, speaking languages like French and Italian to better assist international visitors. Patrizia, often mentioned by name, exemplifies this hospitality, being exceptionally helpful and concerned about guests' well-being. Despite a few isolated incidents of brusque communication, the overwhelming sentiment is one of a welcoming environment, characterized by courteous and pleasant service. The self check-in process is noted as convenient, contributing to the hotel's smooth operational flow, while the staff's readiness to assist with inquiries and provide thoughtful touches, such as offering umbrellas, enriches the guest experience. The hospitality, combined with the hotel’s great location and sufficiency of amenities like breakfast, makes Hotel Neue Post a noteworthy choice for travelers.
Wi-Fi
The Hotel Neue Post presents a mixed experience when it comes to internet connectivity. Guests generally report that the Wi-Fi in common areas like the lobby is reliable and effective, highlighting a stable and high-speed connection in these spaces. However, the situation is less ideal in the guest rooms. Some visitors find the Wi-Fi to be stable and functional within their rooms, indicating good service in certain locations. Yet, others struggle with weak and sometimes unusable signals, leading to difficulties in maintaining a connection. It seems that the Wi-Fi strength varies significantly depending on the room, with some guests experiencing constant dropouts and needing to be near the door for any form of connectivity. The process of accessing Wi-Fi is noted as cumbersome, relying on ticket systems that can be less user-friendly. Overall, while the hotel offers reliable Wi-Fi in public areas, there's room for improvement to ensure consistent service throughout all guest accommodations.
Parking
When it comes to parking at Hotel Neue Post I self check-in, guests have a variety of options that cater to different needs. While the hotel does not provide its own dedicated parking, there are ample choices in close proximity. Just a few steps away, visitors can find a public parking garage, which charges around €15 per day. Alongside the street, there's additional paid public parking available, and while parking directly outside the hotel isn't guaranteed, it can be free during weekends.
Convenience is key, with parking possibilities reachable in a short two to three-minute walk. The options include a multi-storey car park just across the street, offering easy access for a reasonable price. Although some guests noted the importance of reserving a spot in advance, the availability of nearby parking mitigates this issue for most.
For those who prefer leaving their car on the street, paid parking is available around the clock, with easy-to-understand pricing meters. Additionally, there's mention of free parking in the neighborhood on Sundays and holidays, a perk for those visiting over a weekend. All these alternatives provide a convenient solution for guests exploring the scenic surroundings of Innsbruck with their vehicles.
Ski
Hotel Neue Post I offers guests easy access to various ski resorts, making it an excellent choice for a short vacation filled with winter sports and exploration. Located just 800 meters from a bus station where buses depart for different ski fields, the hotel ensures convenience for those eager to hit the slopes. Guests appreciate the availability of a ski storage room equipped with a heated boot rack, and the free Skibus stopping right at the hotel's doorstep further enhances accessibility. The reception staff is noted for being helpful, providing great tips about Innsbruck and its surrounding ski areas, coupled with an informative pack for skiers at check-in. Additionally, the hotel is strategically situated between the main train station and the old town, offering easy driving access. For outdoor enthusiasts, there are excellent recommendations for hiking routes, and a view of the Berg Isel ski jump adds to the scenic experience. Though guests cannot bring ski equipment into their rooms, a practical solution is offered with designated storage areas. Ski rental facilities are conveniently located around the corner, ensuring a stress-free arrangement for winter sports lovers. Despite minor challenges like bike parking in the ski cellar, the positives largely revolve around the seamless integration between the hotel amenities and outdoor adventure opportunities.
No, Hotel Neue Post I self check-in doesn't have any pool.
No, a spa isn't available at Hotel Neue Post I self check-in.
No, Hotel Neue Post I self check-in doesn't allow dogs.
Yes, parking facilities are available at Hotel Neue Post I self check-in.
No, Hotel Neue Post I self check-in doesn't have a gym.