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1 room2 guests1 room, 2 guests
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Summary of reviewsDowntown Apartment 9 in Interlaken boasts a prime central location that is a significant highlight for guests. Positioned conveniently near key attractions and amenities, and just a short walk from the Interlaken West train station, the apartment offers excellent access to public transportation and the lively city atmosphere. The presence of supermarkets and shopping centers nearby further adds to its advantageous setting. Despite being situated in such a central area, parking is readily available, providing added convenience for those traveling by car.
The staff at Downtown Apartment 9 largely contribute positively to the guest experience. Reviews frequently commend their friendliness and helpfulness, enhancing the overall stay. While there are some comments about professionalism, the staff's supportive and welcoming nature often stands out as a redeeming quality of the accommodation.
However, the apartment's cleanliness and maintenance leave room for improvement. Past guest reviews have pointed out subpar hygiene standards, especially in the bathroom and kitchen areas. The conditions are generally described as shabby and worn down, with specific mentions of unpleasant odors and inadequate cleaning. Some investment in maintenance and cleanliness could significantly enhance the guest experience.
In terms of bed comfort, Downtown Apartment 9 offers a mixed experience. While clean bedding is appreciated by guests, opinions on comfort levels vary. Some find the beds comfortable, while others feel the mattresses and pillows could be improved in terms of firmness and softness. Attention to these aspects could further elevate guest satisfaction, creating a more restful sleep environment.
Overall, Downtown Apartment 9 shines with its strategic location and supportive staff, but improvements in cleanliness and bed quality would further enhance its appeal to travelers seeking comfort during their stay in Interlaken. Show more
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Categories
Guest House near Ski Resorts
Guest House with Parking
Small Guest House
3-Star Guest House
Room Types
ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment offers parquet floors and heating. The unit has 2 beds.
Apartment with ShowerThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors and heating. The unit has 2 beds.
Apartment with BalconyThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, heating and a balcony. The unit has 4 beds.
Guest Reviews
7.3
Good
Location
Situated centrally in Interlaken, Downtown Apartment 9 offers guests a prime location that is both convenient and strategic. The apartment is within close proximity to key attractions and amenities, making it an ideal choice for travelers eager to explore the vibrant city. The property's location provides easy access to public transportation, with the Interlaken West train station just a short walk away. It's surrounded by supermarkets and shopping centers, adding to the convenience for guests who prefer to stay close to the city's pulse. Moreover, guests appreciate the apartment's advantageous position on the main street in a lively area, enhancing their overall experience. Parking is available, a rare find in such a central location, ensuring that those traveling by car can easily accommodate their needs.
Beds
When considering accommodation, the comfort of the beds is often one of the most critical factors for guests. Downtown Apartment 9 offers a mixed experience in this regard. Some visitors find the beds comfortable and appreciate the clean bedding, enhancing their overall stay with a good location contributing positively to their visit. However, other guests feel the beds and pillows fall short of this standard. Feedback mentions average comfort levels and critiques on bed firmness and pillow softness, suggesting room for improvement in ensuring restful sleep. While guests consistently acknowledge the cleanliness of the beds, attention to the quality of mattresses and pillows could elevate the comfort provided by Downtown Apartment 9 to meet higher expectations.
Cleanliness
Downtown Apartment 9 seems to have left much to be desired in terms of cleanliness and maintenance. Many guest reviews point to a generally poor standard of hygiene, highlighting issues such as unpleasant odors, insufficient cleaning, and inadequate facilities. The bathroom appears to be particularly problematic, with frequent mentions of mold, broken fixtures, and dirty conditions. The kitchen also disappointed, with complaints about unclean and unsuitable utensils. Overall, the apartment is described as shabby and worn down, indicating a lack of proper upkeep. There is a consensus that a little investment in maintenance and cleanliness could significantly improve the guest experience at this ideally located apartment, which is conveniently close to the park and local activity areas.
Staff
The staff at Downtown Apartment 9 generally receive praise for their kindness and helpfulness. Many reviews highlight the friendly and supportive nature of the employees, contributing positively to the overall experience. Despite some negative comments regarding professionalism and welcoming behavior, the staff's efforts are often seen as a redeeming feature of the stay. Set in a great location with plenty of nearby restaurants, the team's approach adds to the convenience and appeal of staying at the property.
No, Downtown Apartment 9 doesn't have any pool.
No, a spa isn't available at Downtown Apartment 9.
No, Downtown Apartment 9 doesn't allow dogs.
Yes, parking facilities are available at Downtown Apartment 9.