Novotel Ipswich Centre

Ipswich 52.05339800, 1.15239000 , Greyfriars Rd (Show on Map)
8.1
Very Good


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Summary of reviewsNovotel Ipswich Centre is highly praised for its exceptional central location, which provides convenient access to Ipswich's town center, waterfront, train station and popular landmarks like the Regent Theatre. Guests appreciate the ease of navigation around the city and the convenience of on-site parking.

The breakfast service receives positive feedback for its variety and quality, featuring a mix of continental and hot options and accommodating staff. However, improvements could be made regarding certain menu items and serving temperatures. While the pricing is seen as steep by some, many view it as a highlight of their stay.

Dining experiences at the hotel are also favorable with guests enjoying the quality of food and the restaurant’s modern atmosphere. The service is generally commendable, although some found the menu options limited and the restaurant closing time and beer selection disappointing.

Room quality at Novotel Ipswich Centre is well-regarded for its spaciousness, cleanliness and modern amenities such as air conditioning and updated decor in refurbished rooms. Occasionally, some areas show signs of wear and soundproofing issues have been noted, but overall, the rooms are comfortable and well-equipped.

The hotel's cleanliness is generally satisfactory with many praising the spotless and modern rooms. However, issues such as stained carpets and inconsistent room cleaning are noted by some guests.

The staff at Novotel Ipswich Centre receive consistent praise for their friendliness and professionalism, contributing significantly to a positive guest experience. Despite minor lapses in responsiveness, the overall service quality is exemplary.

Free WiFi is provided, but experiences with connectivity are mixed; some guests report issues with slow speeds or disconnections. Parking is convenient and reasonably priced, though the additional cost and limited spaces can be drawbacks during peak times.

Novotel Ipswich Centre is recognized as a family-friendly hotel with spacious, clean rooms and child-friendly amenities. Its location is ideal for family outings and celebrations.

The hotel’s proximity to Ipswich's nightlife is a plus for guests looking to explore vibrant evening spots, though noise can be an issue, particularly at night, affecting those seeking a quiet stay.

Guest opinions on the beds are mixed; many find them very comfortable, while some report issues with mattress firmness and pillow quality.

As for a four-star rating, guests have mixed views. While many find the hotel to offer good value and well-maintained accommodations, some feel it lacks certain amenities expected of a four-star establishment.

In summary, Novotel Ipswich Centre provides a generally positive stay with commendable location, dining options, room quality, cleanliness and staff service, catering well to both leisure and business travelers.
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Categories
Hotel with Parking
Offers convenient on-site parking. The car park is generally described as good and reasonably priced. It is easily accessible and has ample availability.

EV charging stations  


Accessible Hotel
This hotel is designed for comprehensive accessibility, featuring an entire unit that is wheelchair accessible, including increased accessibility and roll-in showers. Guests benefit from adapted baths, toilets with grab rails, and dedicated handicapped parking bays. All floors are accessible via elevator.

Hotel with Gym
This hotel provides a multi-purpose gym and fitness centre on-site, allowing guests to exercise at any time of day. It also features fitness classes and a fitness studio, making it suitable for various workout routines.

Hotel with EV Charging Stations
This hotel has EV charging stations in Ipswich.

4-Star Hotel
This modern establishment within a renowned hotel chain offers standardized rooms and typical decor. Guests appreciate the good value for money and well-appointed accommodations.

Family Friendly Hotel

Hotel near Nightlife Spots

Cheap Hotel

Room Types
Superior Queen Room Modern room with a large work area, 43-inch TV and minibar.

Standard Queen Room with Sofa Bed Features include a work desk, 43-inch TV and en suite bathroom. The sofa bed is suitable for children under 12 years old only

Executive Queen Room Room with free internet, 43-inch TV, espresso coffee machine, iPod dock music system and luxury bathrobe.

Superior Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

Superior Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
The Novotel Ipswich Centre boasts an exceptional location in the heart of Ipswich, making it highly convenient for guests to explore the area on foot or via nearby transport links. The hotel is perfectly situated near the town center, waterfront and football ground, providing easy access to shops, restaurants and the picturesque marina. Guests have repeatedly praised the hotel's central positioning, which allows for simple navigation around Ipswich, including a short walk to the train station. Proximity to notable landmarks and event venues like the Regent Theatre further adds to its appeal. Visitors also appreciate the convenience of on-site parking and the overall ease of access to both local and wider attractions. Overall, the Novotel Ipswich Centre's prime location is a standout feature, contributing to a comfortable and enjoyable stay for both leisure and business travelers.

Breakfast
The breakfast at Novotel Ipswich Centre generally garners positive impressions from its guests. Many have praised the breakfast buffet for being outstanding with a great variety on offer that includes both continental and hot options. The quality and choice receive frequent commendations with guests appreciating the plentiful selection and the presence of alternative milks like almond. The presentation and service have also been described as excellent with some guests noting the cheerful and helpful staff, particularly in the breakfast section.

However, there are a few areas where opinions diverge. While many found breakfast to be good or very good, others mentioned it could be improved or included more options. Specific criticisms included issues with certain items like sausages being slightly pink or scrambled eggs being unappetizing. Some guests also mentioned that the hot food wasn’t always served at an optimal temperature, being lukewarm or dry from sitting out too long.

Pricing elicited mixed feelings as well. While some guests were content with the overall breakfast experience, others felt that £15.95 per person was excessive. Despite these mixed reviews, the positive remarks about the variety, quality and service have established the breakfast at Novotel Ipswich Centre as a highlight for many of its patrons.

Dinner
Novotel Ipswich Centre offers a positive dining experience overall with several guests praising the quality of the food in the restaurant. Many found the dinner to be excellent and delicious, exceeding their expectations. The restaurant service also garnered commendations for being exceptional and very good with some guests particularly noting the helpfulness of specific staff members.

The dining area is described as modern and well-kept, adding to the overall pleasant atmosphere. Guests enjoyed a decent selection for dinner with reasonable choices available. Room service was also well-received, noted for its tasty food and the variety of options.

However, a few guests mentioned areas for improvement. Some found the food choices limited and drinks, especially water, to be expensive. Additionally, the restaurant closing time of 9 PM and a poor selection of draft beer were noted as minor drawbacks.

Despite these few critiques, the positive reviews greatly outweigh the negatives, making dining at Novotel Ipswich Centre a generally pleasurable experience with good value for money.

Rooms
The Novotel Ipswich Centre is generally praised for its spacious, clean and comfortable rooms. Many guests find the rooms to be well-equipped with modern amenities such as air conditioning, ample electrical sockets and a small fridge. The decor in many rooms is noted as modern and stylish with recently refurbished areas receiving positive feedback for their pleasant and ergonomic design.

Several guests highlight the excellent room size with some describing the rooms as huge or large, making them suitable for a comfortable stay. The lighting and air conditioning in the rooms contribute to a cozy atmosphere and the overall cleanliness and comfort are frequently mentioned.

However, some reviews point out that the rooms can feel a bit outdated and worn in certain areas with specific mentions of stained carpets and tired-looking furniture. Additionally, issues such as firm mattresses and insufficient soundproofing detract from the overall experience for some visitors. Despite these occasional drawbacks, the positive aspects of spaciousness, modern design and cleanliness dominate the feedback.

Overall, the Novotel Ipswich Centre provides a satisfying stay for guests who value room size, cleanliness and modern amenities, though there are areas that could benefit from further upgrades.

Beds
The Novotel Ipswich Centre has received varied feedback regarding its beds with a large number of guests praising their comfort. Phrases like very comfortable bed, bed was super comfortable and extremely comfortable mattress were common among positive reviews. Guests frequently noted the beds' spaciousness, often describing them as large and comfy. More specific highlights included the amazingly comfortable bed and the comfy upper beds, indicating that many guests found a restful night's sleep here.

Yet, not all feedback was glowing. Some guests found the mattresses too hard or firm, describing them as rock hard or uncomfortable. The pillows also garnered mixed reviews with some finding them lumpy or too firm. There were occasional complaints about single beds being narrow and having only one pillow per guest which occasionally was lumpy.

In summary, while most guests enjoyed a comfortable sleep on the largely spacious and well-appointed beds at Novotel Ipswich Centre, others found room for improvement, particularly concerning mattress firmness and pillow quality.

Cleanliness
Novotel Ipswich Centre offers a mixed but generally favorable experience regarding cleanliness. Guests frequently commend the hotel for being very clean with many describing the rooms as spotless, modern and comfortable. The cleanliness extends to the entire hotel, including well-maintained bathrooms and tidy common areas. Reviewers appreciate the clean and tidy rooms and the hotel's appropriate hygiene standards with several noting that cleaning services were attentive, replacing towels every day.

However, some aspects need attention. Guests have reported issues such as stained and tired carpets in the rooms and common areas, dirty hallways and occasional maintenance problems like blocked sinks and mouldy bathrooms. Items like stained bed sheets and sofas were also mentioned. Some guests noted that room cleaning was not consistent throughout their stay and a more thorough cleanup is recommended in some areas.

Overall, despite some shortcomings, Novotel Ipswich Centre generally maintains a good standard of cleanliness that satisfies most guests.

Staff
At Novotel Ipswich Centre, the staff consistently receive high praise for their friendliness and professionalism. Guests frequently highlight the warm welcomes and efficient service at the reception with specific mentions of helpful and cheerful receptionists. The restaurant and bar staff are also commended for their exceptional service with particular appreciation for individual team members who go above and beyond. Many reviews note the attentiveness and accommodating nature of the entire team, contributing to a pleasant stay.

Despite a few mentions of less satisfactory interactions at breakfast and occasional lapses in responsiveness from reception, the overwhelming consensus is that the staff are friendly, polite and eager to assist. Personalized service and a proactive approach to guest needs are evident, enhancing the overall guest experience. Their readiness to provide assistance, hold luggage and offer exceptional service throughout various hotel departments is frequently noted.

Overall, it’s clear that Novotel Ipswich Centre prides itself on a team that is welcoming, efficient and dedicated to making each guest's stay as comfortable and enjoyable as possible.

Wi-Fi
At Novotel Ipswich Centre, guests generally found the WiFi to be a mixed bag. While there is free internet available, some experienced issues with connectivity, mentioning that the WiFi wasn't very good or went off at inconvenient times. A few guests had trouble with the smart TV not having an internet connection and some found the WiFi to be a bit slow. Despite these issues, others reported that the WiFi was good, contributing to an overall positive experience with good service. Those needing reliable internet might encounter sporadic problems, but the hotel does provide free WiFi as a standard amenity.

Parking
Novotel Ipswich Centre offers convenient on-site parking, which is often appreciated by guests for its ease of access and ample availability. The car park is generally described as good and reasonably priced, making it a useful amenity for those traveling by car. Many guests found it easy to park every evening with some even praising the reasonable charges for parking.

However, parking does come at an additional cost, which some guests found unexpected and a bit on the expensive side. While some considered the fees reasonable, others felt the charges were high and sometimes unfair. Additionally, the car park can fill up quickly due to its first-come, first-served policy and the limited spaces can make finding a spot challenging, especially during peak times.

Overall, while the on-site parking at Novotel Ipswich Centre is convenient and generally well-regarded, the limited availability and additional costs are factors to be mindful of when planning a stay.

Family
Novotel Ipswich Centre stands out as a family-friendly hotel, providing ample space and a welcoming environment for guests of all ages. The accommodation options are praised for being perfect for families with adjoining rooms and clean spaces tailored to meet the needs of parents and children alike. Public areas within the hotel offer plenty of space for families to relax and enjoy their time together.

The hotel is notably child-friendly, providing specific amenities such as single beds for children, ensuring that younger guests are comfortable and well-catered for. Guests appreciate the hotel's convenient location, which is ideal for family visits and celebrations. Whether it’s a special occasion like an 18th birthday or a simple family getaway, Novotel Ipswich Centre appears to meet expectations with its thoughtful facilities and prime location. In summary, it’s a commendable choice for those traveling with family, ensuring a pleasant and hassle-free stay.

Nightlife
Novotel Ipswich Centre offers an excellent base for those looking to explore the vibrant nightlife of Ipswich with its proximity to shops, clubs and restaurants. Guests have praised its location for being just a short walk from a variety of nightlife spots, including clubs and a nearby cinema. These features make it ideal for anyone keen on enjoying the city's lively evening scene.

However, the energetic atmosphere extends beyond entertainment venues and has been known to permeate the hotel itself. Numerous visitors have noted that noise is a significant issue, especially at night. Loud music, street noise and late-night revelers often disturb the peace with commotion in the hallways and even arguing occurring in the early hours. This includes noise from other guests and external sources such as the road and ongoing police activity outside the hotel.

Despite double glazing, nighttime tranquility can be hard to come by with reports of loud parties, shouting and even screaming disrupting rest. This makes it important for prospective guests to weigh the benefits of the hotel's convenient location against the potential for nightlife-related disturbances.

4 Star
Novotel Ipswich Centre presents itself as a modern establishment within a renowned hotel chain, offering standardized rooms and typical decor. Guests appreciate the good value for money and well-appointed accommodations. The hotel provides a solid rate, making it worth the expenditure for many visitors. However, some guests feel that it doesn't quite match their expectations for a four-star rating, suggesting that a refresh might be necessary. Despite its classification, there are comments about the lack of sports channels available in the rooms and limited options at the bar with only BT Sport provided. While some found the experience mediocre, others described it as superb, suggesting a mixed reception among visitors.


No, Novotel Ipswich Centre doesn't have any pool.

No, a spa isn't available at Novotel Ipswich Centre.

No, Novotel Ipswich Centre doesn't allow dogs.

Yes, parking facilities are available at Novotel Ipswich Centre.

Yes, Novotel Ipswich Centre has a gym.

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