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Summary of reviewsThe River Village in Interlaken consistently receives praise for its exceptional location, nestled beside the tranquil Aare River and offering picturesque views of the water and surrounding hills. Its proximity to Interlaken OST station, coupled with easy access to local attractions like Harder Kulm and the city center, makes it a convenient base for exploring the area. Guests highlight the beautiful and scenic surroundings, describing the environment as peaceful and quiet, yet near essential amenities and transport links.
The breakfast experience at The River Village has received mixed reviews. Some guests enjoyed an excellent and authentic Indian breakfast with a variety of options, while others noted the inconvenience due to the absence of regular breakfast service. The service is available only on request, sometimes requiring pre-booking, which some found frustrating. For those fortunate enough to experience it, the breakfast is well-prepared and flavorful, but traditional European breakfast options may not fully meet expectations.
Dinner at the property is highly acclaimed, particularly for its superb Indian cuisine. Guests frequently praise the freshly prepared, piping hot meals with many calling the food fantastic, delicious and authentic. The Indian restaurant, offering popular dishes like Chicken Biryani and Indian curry with naan, stands out as a highlight. Though the lack of lunch options is noted, the quality of the dinner offerings and professional service are held in high regard.
Room accommodations at The River Village provide a mixed experience. While many guests commend the cleanliness, spaciousness and modern features of the rooms, others point out issues like the lack of air conditioning, noise from pipes and occasional problems with shared bathroom facilities. The views from river-facing rooms are particularly appreciated, adding a picturesque touch to the stay.
Cleanliness standards throughout the hotel are consistently praised with many guests noting that rooms and bathrooms are exceptionally clean and well-maintained. Despite minor flaws, such as occasional musty smells and isolated incidences like ants, the general sentiment towards the hotel's hygiene remains positive.
The staff at The River Village significantly contribute to the overall positive guest experience. Described as exceptionally friendly, helpful and accommodating, the team goes above and beyond to ensure a pleasant stay. Instances of personal attention, such as guests being driven to the train station or provided meals late at night, are frequently highlighted in reviews.
The free wifi experience at The River Village is generally favorable in common areas like the dining and reception areas, though the in-room connection can be inconsistent with occasional weak signals.
Families find The River Village to be an ideal destination with facilities catering well to family needs and a friendly, accommodating staff. The hotel's location also serves as a prime spot for ski enthusiasts, providing easy access to ski slopes and contributing to memorable ski holidays.
The beds at the hotel are commonly praised for their comfort and spaciousness, ensuring a restful night's sleep. Lastly, The River Village offers a budget-friendly option with excellent value for money, though some facilities might feel outdated and rooms can be small. Despite these limitations, the overall experience for budget-conscious travelers remains positive, driven mainly by the hotel's location and exceptional staff service.
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