Casa Azul Maya

Isla Mujeres 21.21086800, -86.72172600 , Av. Perimetral Poniente. Fraccionamiento Mar Turquesa (Show on Map)
9.0
Excellent


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Summary of reviewsCasa Azul Maya presents a serene oasis in the quieter southern part of Isla Mujeres, offering guests easy access to numerous local attractions and activities. A peaceful beach club across the street invites guests to enjoy paddleboarding and kayaking, adding to the tranquil experience. The location, while slightly removed from the bustling northern areas, remains easily accessible through taxis or golf carts, striking a perfect balance between tranquility and accessibility.

Guests rave about the delightful breakfast options available at Casa Azul Maya. The inclusion in the stay, combined with its variety and generous portions, makes breakfast a memorable experience. Dining venues offer stunning ocean views, further enhancing the quality breakfast served either poolside or to the room. The collaboration with nearby beach clubs, such as Kin Ha and Mayan Club, provides guests amenities like sun loungers, adding comfort and style to the morning meal.

Rooms at Casa Azul Maya receive high praise for their spaciousness and comfort, consistently described as bright and beautifully decorated. The accommodations are clean, modern, and equipped with thoughtful amenities like kitchenettes and coffee machines. Guests appreciate the peaceful location, complemented by attentive staff who ensure a welcoming atmosphere.

Cleanliness is a standout feature of Casa Azul Maya, with consistent praise for the immaculate condition of the hotel and rooms. Although minor issues were occasionally noted, the overall high standard makes it a recommended choice for travelers seeking a well-kept retreat. The quality of the facilities, combined with exceptional hospitality, makes visitors inclined to return.

The staff at Casa Azul Maya is recognized for their exceptional friendliness and professionalism. Guests commend team members like Ángel, Cecilia, Andrea, and Damián for their attentiveness and helpfulness. The excellent communication skills of the staff ensure a comfortable and welcoming stay, elevating the overall experience with outstanding service.

The partnership with beach clubs enhances the ocean experience at Casa Azul Maya, offering guests a variety of amenities and easy access to beautiful blue waters for activities like snorkeling and kayaking. Guests enjoy both vibrant seaside activities and relaxation, although elderly visitors may find access slightly challenging. Despite the minor beach access issues, the overall convenience and beauty of the location significantly boost the appeal.

Comfortable beds are consistently praised, contributing to a restful stay. Many guests appreciate the large and soft mattresses, available in king-sized options, enhancing the accommodations. While a few guests encountered issues with bed size, the overall feedback underscores the comfort and thoughtful amenities provided, such as daily refilled purified water.

Casa Azul Maya stands out for its combination of serene location, delightful breakfast, exceptional accommodations, and attentive staff, offering a memorable experience for travelers seeking relaxation and comfort amidst beautiful surroundings.
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Categories
Aparthotel for Honeymoon
These charming suites are perfect for couples looking for a quiet and exclusive place. The hotel offers a relaxing atmosphere and is ideal for those looking to disconnect and enjoy a paradisiacal environment. It provides a comfortable and intimate atmosphere.

Accessible Aparthotel
This aparthotel features rooms and facilities specifically designed for disabled guests, with wheelchair access and a toilet for disabled individuals.

Small Aparthotel
This hotel features charming suites and apartments with kitchenettes and a bohemian vibe. It offers tropical gardens, a tranquil pool, and an in-house restaurant, perfect for exploring local charm.

Aparthotel near The Beach

Room Types
Two King Bed Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.

Double Apartments with Patio Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The suite features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.

Family Suite 2 Bedrooms This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as sea views. The unit offers 3 beds.

Quadruple Apartment This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchenette, which features a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.

King Bed Suite Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The kitchenette features a refrigerator, kitchenware and a microwave. The suite features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 2 beds.

Quadruple Apartment with Partial Sea View This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as sea views. The unit has 2 beds.

Guest Reviews
9.0
Excellent
Location
Casa Azul Maya offers visitors a tranquil and serene experience, situated in the quieter southern part of Isla Mujeres. This premium location provides guests with easy access to a peaceful beach club just across the street, offering activities like paddleboarding and kayaking. Although it is a bit removed from the bustling areas of the island, transportation is straightforward with options like taxis or golf carts for a quick ride into town. The accommodations are praised for their cleanliness, comfort, and tasteful decoration, providing a restful retreat from the more crowded northern beaches. Guests appreciate the peaceful neighborhood, which is dotted with several dining options and a local venue known for great live music. The hotel's helpful and informative staff further enhance the experience, helping guests organize activities such as trips to Isla Contoy. Despite being a secluded spot, Casa Azul Maya strikes a perfect balance of tranquility and accessibility to nearby attractions.

Breakfast
Casa Azul Maya offers a delightful breakfast experience that has garnered praise from its guests. The breakfast, included in the stay, is characterized by its delicious flavors and generous portions, catering to a variety of tastes and preferences. Guests have the luxury of choosing between two inviting locations for their morning meal: the beach club directly in front of the hotel or another club located across the island. Both venues provide a unique setting with stunning ocean views that enhance the dining experience.

The quality of the meals is consistently high, with phrases such as "spectacular" and "top notch" frequently mentioned in reviews. Options range from fresh, made-to-order meals to abundant continental spreads. The availability of a morning breakfast either by the pool or delivered to the room allows guests flexibility and convenience.

The nearby beach clubs, Kin Ha and Mayan Club, play a significant role in adding to the meal's appeal, offering not only impressive culinary options but also additional amenities like sun loungers, kayaks, and snorkeling gear. The cooperation with these clubs is highlighted as a positive aspect, offering guests great service and a chance to enjoy their mornings in comfort and style. Overall, breakfast at Casa Azul Maya stands out as a memorable part of the stay, enhancing the overall guest experience with its abundance, quality, and beautiful settings.

Dinner
Casa Azul Maya offers a delightful dining experience for guests seeking culinary satisfaction during their stay. Despite being one of the few nearby options, as the beach club restaurant closes early, guests are pleased with the reasonable prices and delicious offerings available. Although food is not included with the accommodation, breakfast is served graciously, providing a satisfying start to the day.

Kin Ha, a favored location for guests, impresses with its great food and drinks, and promises wonderful dinners that leave diners satisfied. Additionally, it offers a lively atmosphere with recommendations for finger food and evening entertainment that enhance the overall dining experience. For those looking to explore nearby culinary options, venturing downtown can be a rather time-consuming affair, often requiring guests to wait in line for dinner. Nevertheless, Casa Azul Maya stands out with its culinary offerings, and guests are likely to enjoy the leisurely setting of Mayan Beach and the charming beach club nearby.

Rooms
'Casa Azul Maya' receives glowing reviews for its accommodations, characterized by spaciousness and comfort. Guests consistently describe the rooms as large, bright, and beautifully decorated, with an emphasis on cleanliness and modern aesthetics. Key features include comfortable beds, modern bathrooms, and ample amenities like kitchenettes, coffee machines, and fridges. The hotel is situated in a quiet area on the south of the island, offering a peaceful retreat while still providing easy access to town by taxi. The friendly and helpful staff further enhance the experience, ensuring a welcoming atmosphere for visitors. The property boasts an attractive pool and restaurant area, complemented by outstanding service across the board. Overall, 'Casa Azul Maya' stands out for its exceptional accommodations and attentive hospitality.

Beds
Casa Azul Maya receives consistent praise for its exceptionally comfortable beds, which feature prominently in guest reviews. Most guests highlight the comfort of the mattresses, often describing them as very comfortable, soft, and large. The beds are also noted for their size, with many guests appreciating the huge and king-sized options available. While one review mentions a bed being too short for a taller guest, and another notes a mattress without a frame, these concerns appear to be exceptions rather than the rule.

Overall, the positive feedback underscores the beds as a standout feature of Casa Azul Maya, complemented by the thoughtful detail of daily refilled purified water in the rooms. Guests seem to value not only the comfort of their sleep but also the attentive service provided by the hotel, as seen in the easy access to amenities like a golf buggy. The beautiful view from the rooms adds to the overall experience, making it a notable choice for travelers.

Cleanliness
Casa Azul Maya consistently impresses with its high standard of cleanliness and spacious accommodations. Guests frequently highlight the immaculate conditions throughout the hotel, with rooms that are not only spacious but also equipped with thoughtful amenities like a small kitchen, coffee machine, and water dispenser aimed at reducing plastic waste. The cleaning service is prompt and reliable, ensuring that rooms are left spotless and inviting, often described as sparkling clean.

Visitors appreciate the comfortable beds and the overall coziness of the space, making their stay exceptionally restful. Although a few reviews mentioned minor issues like limescale on taps and occasional cobwebs, these seem to be exceptions to the hotel's usual standard. Additionally, the hotel could benefit from improvements to the entrance to enhance the first impression.

Overall, the cleanliness and comfort of Casa Azul Maya garner high praise, making it a recommended choice for travelers seeking a well-kept and inviting retreat. Combined with its great location and amenities like breakfast and beach club access, many guests express a desire to return, captivated by the charm and cleanliness of the establishment.

Staff
Casa Azul Maya stands out for its exceptional staff, whose friendliness and professionalism make any visit memorable. Guests repeatedly praise the team for their welcoming demeanor and readiness to assist with any needs. At the reception, staff members like Ángel, Cecilia, and Andrea are highlighted for their attentiveness and thoughtful recommendations. Damián, in particular, receives accolades for his willingness and professionalism.

The front desk staff excels in customer service, ensuring guests feel at ease by efficiently handling requests such as bag storage and organizing transportation like Golf Carts. The staff's ability to communicate in English adds to the overall ease and comfort of the stay. Guests mention that the service is not just good, but outstanding, with every member playing a crucial role in elevating the experience.

Additionally, the hotel's facilities are noted as clean and well-equipped, enhancing the accommodating environment created by the staff. Despite minor setbacks, such as the beach chair policy, the team’s proactive and positive approach ensures that visitors leave with lasting positive impressions. The staff's dedication is undoubtedly a cornerstone of Casa Azul Maya, earning them high recommendations from travelers looking for a welcoming and attentive environment.

Beach
Casa Azul Maya offers a convenient beach experience through its partnerships with multiple beach clubs, providing guests with a variety of amenities and easy access to the ocean. The arrangement with the Kin Ha Beach Club is particularly noteworthy, offering delightful breakfasts, a pool, ocean views, and attentive staff. Guests can enjoy activities such as snorkeling, kayaking, paddleboarding, and swimming in the beautiful, clear blue waters right at the doorstep. However, it's worth noting that the access may not be easily navigable for elderly visitors due to steps leading down to the water. The Mayan Beach Club on Playa Norte stands out for its stunning location and crystal-clear swimming spots. Fresh drinking water and a small kitchen for self-catering add to the convenience of the stay. While the beach itself may not be sandy in all areas, the proximity to the pier and ocean amenities enhances the overall experience. The agreements with the beach clubs significantly boost the appeal of staying at Casa Azul Maya, providing guests with both relaxation and vibrant seaside activities.


No, Casa Azul Maya doesn't have any pool.

No, a spa isn't available at Casa Azul Maya.

No, Casa Azul Maya doesn't allow dogs.

No, parking facilities aren't available at Casa Azul Maya.

No, Casa Azul Maya doesn't have a gym.

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