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Orient Express & Spa by Orka Hotels

Istanbul , Hudavendigar Cad. Nr.24 Sirkeci (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Orient Express & Spa by Orka Hotels is a centrally located hotel with easy access to Istanbul's top sights and public transportation. While the breakfast and dinner experiences receive mixed reviews, guests appreciate the value and location of the hotel. The rooms also receive mixed reviews with some guests praising their spaciousness and cleanliness while others report issues with amenities and maintenance. However, the hotel's cleanliness and friendly staff receive overwhelmingly positive reviews. The spa and pool receive mixed feedback with some guests praising the facilities and staff while others suggest avoiding them altogether. Overall, the Orient Express & Spa by Orka Hotels is a good choice for travelers looking for a central location and friendly staff.
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Categories

Hotel with Spa

Indulge in a refreshing spa day in this health club that provides a refreshing indoor pool, a Turkish bath, a sauna, a steam room, and massage services.

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double or Twin Room Authentic room with air conditioning and central heating. This room includes a double bed or 2 single beds.

Superior Triple Room Authentic room with air conditioning and central heating. This room includes 2 single beds and sofa bed or 1 double bed and a sofa bed.

Superior Family Room Located on the first floor, this family room features a minibar and air conditioning. Please note that extra bed is not available in this room type.

Superior Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.

About Orient Express & Spa by Orka Hotels

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Guest Reviews

7.9

Good

Location

The Orient Express & Spa by Orka Hotels boasts an excellent location close to all the tourist attractions and public transportation. It is situated in the heart of Istanbul with plenty of shops, restaurants and cafes just outside the door. Guests can easily walk to nearby landmarks such as the Blue Mosque, Topkapi Palace and Grand Bazaar. The hotel is also conveniently located near tram and metro stops which makes exploring the city a breeze. The staff is friendly and accommodating and the hotel provides guests with everything they need for a comfortable stay. Overall, the Orient Express & Spa by Orka Hotels is the perfect choice for travelers looking for a central location and easy access to Istanbul's top sights.

Breakfast

The breakfast at Orient Express & Spa by Orka Hotels is a mixed bag according to guest reviews. Some guests found the breakfast delicious and varied with plenty of fruit options and a good cheese selection. Others found it mediocre and nothing special with a lack of hot options and limited variety. The breakfast area itself was also varied in quality with some finding it stuffy and lacking cleanliness. However, there were some standout reviews for the breakfast with guests praising the staff and the Turkish spread. Overall, guests recommend the hotel for its value and location with plenty of Turkish bath options nearby.

Dinner

The dinner experience at Orient Express & Spa by Orka Hotels appears to have mixed reviews from guests. Some found the food to be very tasty, particularly the Turkish options and those who booked half board felt it was well worth it. However, there were complaints about the lack of choice for dinner with only one dish being served and some guests felt that the vegan options were poor. There were also concerns about the lack of menu, which made it difficult to know what was being served. On a positive note, the restaurant on the 7th floor reportedly had beautiful views of the Bosporus. Overall, while the dinner experience may not have been perfect for all guests, there were certainly elements that were enjoyed.

Rooms

Guests have mixed reviews about the rooms at Orient Express & Spa by Orka Hotels. Some praise the spaciousness, cleanliness and comfort of the well-appointed rooms, while others complain about the small size and noise from the street or tram line. Some guests report difficulties with amenities such as minibars, balconies and furniture that is worn out. However, many guests appreciate the excellent location, blackout curtains and cleanliness of the rooms. Some guests mention that their rooms need maintenance or updating with issues such as small bathrooms, poor sound insulation, poor cleanliness and broken amenities such as safes and doors. Some guests also report issues with check-in, staff attitudes and issues with incorrect room assignments. Overall, while some guests were satisfied with their rooms, others found them to be smaller than expected and in need of improvement.

Cleanliness

Guests of Orient Express & Spa by Orka Hotels have left overwhelmingly positive reviews about the hotel's cleanliness. Many guests stated that their rooms were very clean, well-maintained and comfortable. Some guests praised the hotel's housekeeping staff for their excellent work, remarking that their rooms were cleaned daily with fresh towels and amenities. However, a few guests noted some areas where the hotel could improve their cleaning, such as dusty curtains or inconsistent cleaning of the bathroom. Despite some minor issues, the majority of guests were pleased with the cleanliness of the hotel and would recommend it to others.

Staff

Guests at the Orient Express & Spa by Orka Hotels have praised the friendly and welcoming staff. The front desk staff is very accommodating and helpful, assisting guests with everything from finding the hotel to providing information on trains and trams. The cleaning staff and restaurant staff are also wonderful and very friendly. Guests appreciate the helpfulness and professionalism of the staff, especially mentions of Mr. Othman and Davut at reception, as well as Metin and Ulas. Despite a few negative mentions of unhelpful or impolite staff members, the overall consensus is that the staff is excellent. Guests recommend thanking Osman, Ogul, Harika, Onur, Icardelem and Gurleon for their exceptional service. Overall, guests give high marks to the staff for their friendliness, helpfulness and professionalism.

Spa

The spa at Orient Express & Spa by Orka Hotels receives mixed feedback from guests. While some praise the facilities such as the pool, sauna and massages, others criticize the size and management of the spa. Hygiene practices and the lack of separate sections for men and women have also been mentioned. Some guests were disappointed with the spa and suggest not choosing the hotel solely for its spa. However, many guests commend the professionalism and sweet demeanor of the spa staff. The spa is considered small and some reviews suggest avoiding it altogether. The spa's owner has clarified that it is a separate business from the hotel management. Overall, the experience at the spa varies greatly and might not meet everyone's expectations.

Pool

The pool at Orient Express & Spa by Orka Hotels receives mixed reviews. While some guests describe it as lovely, clean and decently sized, others were disappointed with its small size and cold water. Some also mention the lack of amenities such as sun loungers and bathrobes. Despite this, access to the pool and sauna is included in the price of the room. The heated sauna is described as big enough for two people. Although the hamam is said to be small and often occupied by paying external guests, some guests have found the pool to be clean enough for a quick swim. While some found the pool to be funny and tiny like a guest room, others enjoyed the pleasant pool area and the friendly staff. If you're looking for a larger and warmer pool experience, it might be best to consider another hotel.

Yes, Orient Express & Spa by Orka Hotels has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Orient Express & Spa by Orka Hotels.

No, Orient Express & Spa by Orka Hotels doesn't allow dogs.

No, parking facilities aren't available at Orient Express & Spa by Orka Hotels.

No, Orient Express & Spa by Orka Hotels doesn't have a gym.

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