Itupeva-23.10303200,
-47.01173000,
Rod. Dos Bandeirantes Km 72 Fazenda Serra Azul S/n Gleba B(Show on Map)
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Summary of reviewsCyan Resort by Atlantica provides a satisfying experience for guests, especially families, who appreciate its many well-considered features. Located conveniently near São Paulo, it offers access to popular attractions like Hopi Hari and Wet n Wild amusement parks, as well as shopping centers, enhancing the overall appeal and accessibility for those seeking both recreation and cultural opportunities. The resort is praised for its clean and modern accommodations, creating a comfortable environment with great-sized bathrooms and efficient showers, although some notes about room size and storage reveal minor areas for improvement.
The culinary experience is notably highlighted by a standout breakfast, offering a vast array of delightful options that cater to various tastes and remain a significant highlight for visitors. While lunch and dinner receive recognition for quality, they are occasionally noted for limited variety, yet still meet expectations with satisfying food and notable cost-benefit.
The staff's attentiveness and friendliness are frequently commended, contributing to a welcoming atmosphere that enhances guest experiences at the resort. The team, particularly in recreation, is described as fantastic, providing engaging activities and ensuring guests feel cared for throughout their stay.
Family-friendly amenities are a major strength, with well-structured facilities like playrooms and dedicated dining areas for children, ensuring an excellent stay for families with young kids. The resort's excellent recreation team and entertaining activities suitably accommodate children of all ages, confirming its reputation as an ideal destination for families.
Guests also appreciate the delightful pool experience, featuring heated indoor and outdoor pools complemented by a splendid water park and enthusiastic staff around the pool area.
Additionally, while praised for cleanliness, there are occasional notes on aspects such as parking and room lighting which detract slightly from the overall experience. The parking arrangements, in particular, are a point of dissatisfaction due to additional costs and uncovered spaces, which could benefit from improvements.
In summary, Cyan Resort by Atlantica impresses with its location, facilities, and attentive service, creating memorable stays for guests, particularly families, despite some areas with room for enhancement. Show more
Read review summaries for all categories
Categories
Family Friendly Resort
This resort is designed for family fun, featuring multiple swimming pools, a kids' club, and various recreational activities. With comfortable accommodations and diverse dining options, it provides an entertaining and relaxing vacation experience for families.
Resort with Swimming Pool
This resort features a prominent swimming pool and offers breakfast, lunch, and dinner included. With excellent ratings, it is a popular choice for guests seeking comprehensive amenities.
Heated Pool Children's Pool Pool Water Slide Water Park Outdoor Pool
Resort with Parking
This resort features private parking facilities for its guests, offering a dedicated space to park their vehicles.
EV charging stations
Resort with EV Charging Stations
This resort by Atlantica includes EV charging, offering a practical service for guests with electric vehicles enjoying a resort stay.
Resort with Children's Pool
This resort features 2 outdoor pools and a children's pool with a waterslide. Additional amenities for children include a free water park access, a children's play area, toys, a kids' club, and a game room.
Luxury Resort
Resort for Honeymoon
Romantic Resort
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Water Park
Resort with Pool Water Slide
Resort with Heated Pool
Room Types
King RoomThis air-conditioned room features a 32" LCD TV with cable channels, desk, minibar and private bathroom with a hot shower with a separate sink and Wi-Fi.
Family RoomThis air-conditioned room features a 32" LCD TV with cable channels, minibar and private bathroom with a hot shower and hairdryer.
Superior Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room provides a minibar, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
Location
Cyan Resort by Atlantica boasts an exceptional location that consistently garners praise from its guests. Perfectly positioned for those seeking proximity to São Paulo, it offers a convenient retreat just a short drive from the bustling capital. The resort's strategic setting places guests in the heart of entertainment and shopping, with renowned attractions such as Hopi Hari and Wet n Wild amusement parks right on its doorstep, and easy access to the Serra Azul Shopping Center and a Premium Outlet. The location isn't just about convenience; the surroundings also offer a pleasant ambiance that enhances the overall experience. Accommodations at the resort are clean and refreshed, providing comfort to both adults and children, making it an ideal spot for a family getaway. With excellent infrastructure catering to younger guests, Cyan Resort by Atlantica serves as a perfect balance between recreation and relaxation, all within an enviable locale.
Breakfast
The breakfast experience at Cyan Resort by Atlantica receives consistent praise from guests, who highlight it as a standout feature of their stay. Guests frequently describe the breakfast as great or very good, emphasizing the vast array of choices available. There is a noticeable appreciation for the variety and taste of the dishes on offer, with several reviews noting the countless tasty options that cater to different preferences. Although some guests mention that lunch and dinner do not match the breakfast in terms of variety, the breakfast itself remains a highlight of the culinary experience at the resort. The café associated with the resort also receives high marks, adding to the overall positive dining experience.
Dinner
Cyan Resort by Atlantica presents a delightful dining experience that is characterized by high-quality food and great meals. Guests have praised the food as wonderful, often remarking on the exceptional quality and international standards maintained in breakfast, lunch, and dinner offerings. The variety of options caters to families, with many finding the salads and cheeses particularly noteworthy. While there is room for improvement in areas such as buffet selection and meat preparation, the overall consensus is positive with the meals being a good cost-benefit. Despite some comments on the lack of variety, the food generally meets or surpasses expectations, creating a satisfying culinary experience for visitors.
Rooms
When it comes to the rooms at Cyan Resort by Atlantica, guests generally appreciate their cleanliness and modern feel. The accommodations are often described as comfortable and well-organized, offering great-sized bathrooms and effective showers. Despite these positives, there are notable criticisms regarding space, as several guests find the rooms small and lacking in storage, with no wardrobes available. Some rooms are reported to have poor lighting and limited ventilation due to windows that open only slightly. There are also mentions of issues with cleanliness and comfort, such as dirty floors and uncomfortable beds. Guests are pleased with the hotel staff, highlighting their helpfulness and positive attitudes, which seemingly enhances the overall experience of staying at the resort.
Beds
Cyan Resort by Atlantica offers guests an overall comfortable experience with their beds, with many reviews highlighting their comfort level. The beds are noted for being spacious and clean, creating a relaxing environment for a restful night's sleep. However, there are mixed feelings about the pillows, as some guests found them thin and uncomfortable, leading to instances of back and neck pain. There were also comments about the bed linens occasionally having a moldy smell, which could detract from the otherwise comfortable sleeping experience. Despite these drawbacks, the beds themselves are often described as very comfortable and firm, contributing positively to the quality of sleep during the stay.
Cleanliness
Cyan Resort by Atlantica is recognized for its commitment to maintaining a high standard of cleanliness throughout its facilities. Guests frequently commend the resort, highlighting the pristine condition of the rooms, which are noted to be both clean and comfortable. The resort strives for perfection in cleanliness, with environments described as very clean and pleasant, and rooms often regarded as both new and well-maintained.
The overall quality of cleanliness at the resort receives high praise, and accommodations alongside other aspects like food are mentioned to be impeccable. Moreover, the resort demonstrates a keen attention to guest care, particularly regarding cleaning services. While some areas, like the pool, could benefit from enhanced cleanliness, the resort manages to deliver an experience where cleanliness and comfort go hand in hand, ensuring guests feel at ease during their stay.
Staff
The staff at Cyan Resort by Atlantica receives high praise from guests for their attentiveness and kindness. The recreation team stands out as particularly fantastic, providing engaging activities and contributing to an enjoyable stay. The overall service is marked by politeness and education, with staff described as friendly, helpful, and well-trained. From check-in to daily interactions, the team is consistently attentive and goes out of their way to ensure guests feel cared for. The combination of wonderful service, cleanliness, and a well-structured hotel environment creates a warm and welcoming atmosphere. The staff's cordiality and dedication make a significant positive impact on guests’ experiences at the resort.
Pool
Nestled within the vibrant surroundings of Cyan Resort by Atlantica, guests are treated to a stellar pool experience that indeed leaves an impression. The pool areas, both indoor and outdoor, are notably heated, ensuring enjoyable swims regardless of the time or weather. Not only are the pools characterized by comfort and optimal temperatures, but their design also adds a layer of beauty, making them a spectacular sight.
Family-friendly activities thrive here, with a wonderful recreation team that orchestrates lively entertainment and fun, ensuring guests of all ages can relish their time in and around the water. A splendid water park complements the pools, enriching the resort's appeal with thrilling options that promise memorable experiences for families.
The staff at Cyan Resort stand out for their dedication, as their helpful and spirited nature reflects in the operations around the pools. This delightful fusion of excellent facilities and attentive service truly marks the wonderful pool experience at the resort.
Parking
Parking at Cyan Resort by Atlantica has sparked various opinions among guests, primarily due to its additional cost. It's important to note that parking is not included in the accommodation rate, leading to a separate fee that guests often find unexpected considering the high price of their stay. This fee has been described as unreasonable and absurd by several guests. Some have drawn comparisons with other resorts of similar standards, where parking is typically complimentary.
Furthermore, the parking space itself is uncovered, exposing vehicles to the elements like sun and rain, which is another point of contention for some. Additionally, a paid valet service is available, adding another layer of expense for those who choose it.
Overall, while the resort remains a desirable destination for many travelers, potential guests may want to weigh the additional parking charges when considering a stay, as it notably stands out in reviews as a point of dissatisfaction.
Family
Cyan Resort by Atlantica receives high praise for its family-friendly amenities, especially those catering to children. The infrastructure is tailored to make stays with children comfortable, offering rooms equipped with cribs as well as meals crafted by nutritionists. Designed to meet the needs of young guests, the resort organizes activities grouped by age, ensuring appropriate engagement for every child. Guests highlight the availability of a dedicated playroom and a baby dining area, both enhancing convenience for families. Through its excellent children's recreation team, the resort provides fantastic entertainment, creating an environment that is both enjoyable and supportive for families with children. The comprehensive range of family-oriented activities contributes to a reputation as a great hotel for kids and a wonderful place for families.
Yes, Cyan Resort by Atlantica has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.
No, a spa isn't available at Cyan Resort by Atlantica.
No, Cyan Resort by Atlantica doesn't allow dogs.
Yes, parking facilities are available at Cyan Resort by Atlantica.