Hotel with Free Wi-FiSummary of reviews related to the 'Free Wi-Fi' categoryAt Lady Luck Casino Black Hawk, guests have shared mixed experiences regarding the hotel's WiFi services. While some appreciated the good WiFi speeds and the convenience of complimentary internet access, others found the connection to be frequently unreliable and inconsistent. It was noted that there were instances where the WiFi was unavailable or not consistently balanced, causing frustration for those trying to connect.
Efforts to reassign and upgrade the WiFi service have been acknowledged by some guests, reflecting attempts by the hotel to address these issues and improve the experience. Despite these efforts, there were still comments about delayed connections and the need for professional reassignment of WiFi services to ensure better functionality.
In addition to WiFi, the check-in process was also a point of concern. Guests encountered difficulties with the self-service kiosks, which were often described as problematic or not working properly. This led to a time-consuming check-in experience for some.
Overall, while the hotel offers some valuable amenities like free WiFi and the advantage of being connected to the casino, improvements in both internet reliability and the check-in process would enhance the overall guest experience.
Show moreRead review summaries for all categories
