Business HotelSummary of reviews related to the 'Business' categoryJEN Johor Puteri Harbour by Shangri-La is a hotel that provides various facilities and services for business travelers. The guests were pleased with the online experience, where they received an offer via email to add breakfast for their stay. However, some guests faced inconveniences such as untrained receptionists, poor communication and under-staffed service. Some guests also suggested that the hotel should provide valet service, especially for senior citizens. Despite these issues, the hotel offered no compensation or apology. One guest is still awaiting their bill invoice. Based on these reviews, JEN Johor Puteri Harbour by Shangri-La may not be the best choice for business travelers.
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