4-Star HotelThis 4-star hotel features a fitness center, restaurant, and bar. It offers modern amenities and convenient access, making it suitable for both business and leisure travelers.
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Summary of reviews related to the '4 Star' categoryB&B HOTEL Cergy Port, touted as a four-star accommodation, has sparked a spectrum of opinions among its guests. Some reviews suggest that the establishment struggles to live up to its four-star billing, drawing comparisons to more budget-friendly options like Formula 1 hotels. Critiques of the aging facilities and occasional service lapses—such as staff expressing dissatisfaction openly—highlight areas for improvement. However, the kindness of the breakfast hostess stands out as a refreshing positive note, hinting at the potential for a more consistent quality of service. Guests have highlighted issues like stifling heat in the rooms, suggesting that certain amenities and comforts expected of a four-star experience may be lacking. Despite a few operational hitches, there's an undercurrent of hope that the hotel's quality can eventually match its promising star rating. The feedback indicates a need to refine both facility upkeep and customer service to align with the expectations set by its advertised status.
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