4-Star HotelLocated at Pinggiran @ Sungai Melaka, this hotel offers both hotel rooms and residences, providing flexibility for different types of travelers. Its riverside location and comprehensive facilities make it a comfortable and well-equipped choice.
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Summary of reviews related to the '4 Star' categoryThe Shore Hotel & Residences is widely recognized as a four-star hotel, but guest experiences present a mixed view. On a positive note, many guests appreciated the central location, making it ideal for exploring the city. Some mentioned having a first-class feeling during their stay, enjoying the amenities and the scenic view, such as watching the sun change colors. The environment was described as nice and the facilities were generally praised, providing a comfortable stay.
However, several guests pointed out that the hotel falls short of expectations for a four-star rating. Some reviews highlighted an outdated feel, inadequacies in cleanliness and subpar service that did not meet four-star standards. Issues such as hard and thin mattresses, limited TV channels and inadequate elevator service were also noted. While the hotel boasts a modern build, these elements caused dissatisfaction among some visitors.
Overall, while some guests had commendable experiences, others believed that improvements are needed to truly embody a four-star hotel experience.
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