The Four Seasons Hotel Kyoto is a luxurious and clean hotel with exceptional staff. The rooms are spacious, stylishly designed and boast beautiful Japanese gardens visible from the windows. The high level of cleanliness and attention to detail throughout the hotel impressed guests with some even saying it exceeded their expectations. The staff received glowing reviews with many describing them as exceptional, helpful and providing excellent service. The hospitality of the Kansai staff was particularly impressive. While there were a few negative comments about cleanliness and some younger staff members lacking training, the overwhelming majority of reviews emphasized the hotel's charm, relaxing ambiance and high level of service.
W Osaka is a luxurious and modern hotel with a prime location in the heart of Japan. The ambiance is chic and vibrant, complementing the stunning night view of Midosuji Avenue. The rooms are spacious, stylish and equipped with impeccable amenities, including comfortable beds and gorgeous bathrooms. The decor is fantastic with playful details and a chic, elegant design that guests adore. The staff is exceptional with many individuals receiving high praise for their friendliness, helpfulness and exceptional service. Despite some minor issues with breakfast and customer service, the staff is considered one of the hotel's most significant assets. Overall, W Osaka is a fantastic option for travellers seeking a memorable and luxurious experience, highly recommended for anyone seeking a five-star experience.