InfoSummary of reviewsThe Hyatt Place Hangzhou International Airport is highly commended for its exceptional location within the airport premises, making it an ideal choice for travelers with early or late flights. Conveniently situated just steps away from Terminal 4, guests appreciate the ease of access without the hassle of leaving the airport or managing heavy baggage. The hotel's proximity to the subway, buses and local eateries enhances its appeal for both exploratory travelers and those needing swift transit options.
Breakfast at the hotel receives high praise for its diverse and delicious offerings, combining Chinese and Western cuisine to cater to a variety of tastes. Guests find the breakfast buffet to be a delightful way to start their day, appreciating the quality, variety and early availability from 6 AM.
Rooms at the hotel are noted for their cleanliness, spaciousness and modernity, providing a peaceful, comfortable stay. Equipped with all necessary amenities, the rooms combine comfort and functionality, contributing to a pleasant ambiance. High standards of cleanliness and a well-maintained appearance further enhance the quality of the stay, although some guests mentioned that room temperatures could be on the cooler side.
Cleanliness is a standout feature of the Hyatt Place Hangzhou International Airport with guests repeatedly praising the spotless conditions and fresh appearance throughout the hotel, including the bathrooms. The serene, spacious and user-friendly environment, complemented by friendly staff, adds to a positive and restful experience.
The staff are consistently lauded for their friendliness and helpfulness with special mentions of team members such as Ms. Yuki Lin and Manager Sara Xu for their exceptional service. Despite some language barriers, the staff's dedication to guest assistance is well-appreciated. Notable individuals like Fancy at the front desk contribute further to the positive experience, making the hotel highly recommended for its excellent service.
The beds are another highlight, receiving high marks for their comfort and quality. Guests describe the beds as cozy with soft, comfortable linens and fluffy towels enhancing the overall stay. While a few guests found the beds slightly hard, the general consensus underscores the comfort and quality of the bedding.
In summary, the Hyatt Place Hangzhou International Airport offers a superbly convenient and practical option for transit travelers, combining an unbeatable location with excellent facilities and service, highlighted by an exceptional breakfast, comfortable rooms, high standards of cleanliness and a dedicated, friendly staff. Show more
