Accessible HotelSummary of reviews related to the 'Accessible' categoryThe SCP Hilo Hotel receives mixed feedback concerning its accessibility for guests with disabilities. On the positive side, the hotel's proximity to the airport and overall accessibility are highlighted, as are the accessible bathrooms, elevators and public restrooms. Accessible rooms and common areas, as well as the supportive and professional staff, contribute positively to guests' experiences. Housekeeping is also praised for being fine, ensuring the premises stay clean and practical.
However, there are notable drawbacks. The lack of elevators for upper-level stays and inadequate coverage around the pool limit the hotel's overall accessibility. Guests also mention noise issues, highlighting poor soundproofing and disturbances from trucks, which can be disruptive. Furthermore, incidents like a guest falling in front of the hotel driveway suggest potential safety concerns. While certain areas are accommodated well, the mixed reviews reveal that improvements are necessary to make SCP Hilo Hotel fully accessible and comfortable for all guests.
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