Triventi Mountain Residence, Sun & Snow
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Summary of reviewsThe Triventi Mountain Residence, Sun & Snow enjoys high praise from guests, particularly for its prime location in upper Karpacz, which is ideal for nature enthusiasts and hikers. With trails and attractions close by and excellent access to winter sports facilities like ski slopes and a cable car, the setting is both convenient and serene. The breathtaking mountain views from many terraces and balconies enhance the overall experience. Additionally, the nearby dining options and shops make it suitable for family vacations.
The apartments themselves are modern, well-equipped and clean, providing a comfortable and inviting atmosphere. Spacious interiors with large, bright rooms and lovely terraces contribute to the property's appeal with families particularly appreciating the ample space. Though there were minor issues such as small windows in some rooms and occasional cramped spaces when extra beds were set up, the overall decor and furnishing are new and well-maintained.
Cleanliness is a standout feature with many guests highlighting the fresh and well-kept condition of the apartments, including bathrooms and kitchens. While minor cleanliness issues like dirty windows or sticky floors were occasionally reported, these were rare occurrences and did not significantly detract from the overall positive impression.
Staff interactions received mixed reviews. Many guests appreciated the friendly, communicative and helpful nature of the staff during check-in and check-out with specific accolades for their efficient and charming manner. However, there were notable complaints about the lack of staff availability during certain hours and poor communication, which disappointed some guests.
The parking facilities offer secure, convenient underground parking spaces, often assigned to specific apartments. While the tight parking spaces and occasional issues like broken garage doors were noted, the overall provision of designated, secure parking with surveillance is viewed positively.
As for the beds, the primary sleeping arrangements were largely praised for their comfort and good quality bedding, ensuring a restful night’s sleep. However, the fold-out sofas in living rooms received criticism for being uncomfortable and noisy, indicating a need for improvement.
In summary, Triventi Mountain Residence, Sun & Snow is a highly recommended retreat for mountain lovers. Its superb location, modern amenities and high standards of cleanliness stand out, though there are areas requiring attention, particularly in staff availability and secondary sleeping arrangements.
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The apartments themselves are modern, well-equipped and clean, providing a comfortable and inviting atmosphere. Spacious interiors with large, bright rooms and lovely terraces contribute to the property's appeal with families particularly appreciating the ample space. Though there were minor issues such as small windows in some rooms and occasional cramped spaces when extra beds were set up, the overall decor and furnishing are new and well-maintained.
Cleanliness is a standout feature with many guests highlighting the fresh and well-kept condition of the apartments, including bathrooms and kitchens. While minor cleanliness issues like dirty windows or sticky floors were occasionally reported, these were rare occurrences and did not significantly detract from the overall positive impression.
Staff interactions received mixed reviews. Many guests appreciated the friendly, communicative and helpful nature of the staff during check-in and check-out with specific accolades for their efficient and charming manner. However, there were notable complaints about the lack of staff availability during certain hours and poor communication, which disappointed some guests.
The parking facilities offer secure, convenient underground parking spaces, often assigned to specific apartments. While the tight parking spaces and occasional issues like broken garage doors were noted, the overall provision of designated, secure parking with surveillance is viewed positively.
As for the beds, the primary sleeping arrangements were largely praised for their comfort and good quality bedding, ensuring a restful night’s sleep. However, the fold-out sofas in living rooms received criticism for being uncomfortable and noisy, indicating a need for improvement.
In summary, Triventi Mountain Residence, Sun & Snow is a highly recommended retreat for mountain lovers. Its superb location, modern amenities and high standards of cleanliness stand out, though there are areas requiring attention, particularly in staff availability and secondary sleeping arrangements.
Dog Friendly Apartment
Apartment with Free Wi-Fi
Apartment with Parking
Guest Reviews
The Triventi Mountain Residence, Sun & Snow enjoys widespread acclaim for its prime location, making it a top choice for hikers and nature enthusiasts. Nestled in upper Karpacz, the apartments are remarkably close to various trailheads, offering excellent access to the majestic Karkonosze mountains and the trail to Śnieżka. Guests appreciate the calm, serene environment, which provides peace and quiet despite its proximity to popular trails.
The property's positioning near ski slopes and a cable car adds to its appeal for winter sports aficionados. The breathtaking mountain views from many of the balconies and terraces also receive high praise. The nearby attractions, dining options and shops make it convenient for family vacations as well.
Additionally, the apartments themselves are well-equipped, modern and clean, contributing to an overall comfortable stay. The presence of underground parking and easy check-in procedures further enhance guest satisfaction. While the location is somewhat away from the city center, this distance is seen favorably by many, ensuring tranquility away from the hustle and bustle. Overall, the superb location and thoughtful amenities make this residence a highly recommended retreat for mountain lovers.
'Triventi Mountain Residence, Sun & Snow' boasts modern and beautifully designed apartments, ideally located in the charming town of Karpacz. Guests praise the spaciousness and warmth of the accommodations, highlighting the large, bright rooms with lovely terraces and balconies that offer stunning mountain views. Each apartment comes fully equipped, ensuring a comfortable stay with practical and clean decor that makes visitors feel at home. Families, in particular, will appreciate the ample space with some apartments featuring separate large rooms. The decor and furnishing are noted as new and well-maintained, providing a cozy and inviting atmosphere.
However, some reviews pointed out a few drawbacks, such as the small, high-placed windows in some rooms and the lack of a window in the bedroom. There were also comments about cramped spaces when extra beds were set up and the narrow parking lots. Additionally, certain guests mentioned the need for better mattresses. Despite these minor issues, the overall impression remains positive with many recommending the apartments for their modern amenities and cleanliness.
Guest reviews reveal that the beds at Triventi Mountain Residence, Sun & Snow receive mixed feedback. Many guests praised the beds as being very comfortable with good quality bedding, contributing to a restful night's sleep. The main sleeping beds are generally described as comfortable, aligning with the overall positive remarks about the bed quality in the bedrooms.
However, the fold-out sofas in the living rooms drew considerable criticism. Guests described them as uncomfortable, sagging and creaky, which significantly detracted from their sleep experience. Some mentioned that these sofas were noisy to the point of disturbing others. There were also a few mentions of extreme instances where the beds were wet or the mattresses were either too soft or too hard, indicating inconsistency in maintenance.
Overall, while the primary beds in the apartments have been well-received for comfort, the secondary sleeping arrangements, particularly fold-out sofas, need improvement to match the main bed standards.
The guest reviews for Triventi Mountain Residence, Sun & Snow highlight a high standard of cleanliness throughout the property. Visitors frequently noted that the apartments were very clean, well-equipped and modern. They appreciated the apartment's well-kept condition and the fresh, fragrant atmosphere, making it comfortable and home-like. Numerous reviews cited the property's cleanliness as a significant positive, extending from the rooms to the bathroom and kitchen facilities, which were well-prepared and furnished. Although there were occasional remarks about minor cleanliness issues such as dirty windows, balcony areas and sticky floors on arrival, these instances were relatively rare. Overall, the property consistently delivered a clean and pleasant environment, contributing to an excellent accommodation experience for guests.
The reviews of 'Triventi Mountain Residence, Sun & Snow' present a stark contrast regarding the performance of the staff. Positive feedback highlights great communication with the office and reliable, specific assistance when needed. Guests found the staff friendly and appreciated the quick response to questions or requests. Check-in and check-out processes were efficient and the reception staff were noted for their charm, helpfulness and constant smiles.
However, numerous reviews pointed out significant shortcomings. Several guests mentioned the absence of staff from 8 PM to 8 AM and the lack of communication from the service office after 5 PM. There were complaints about the unavailability of the local office, even in emergencies and instances of unreturned calls. Some guests experienced rude and arrogant behavior from the staff, which didn’t meet their expectations and noted the overall poor service quality. Specifically, the hotline staff and reception did not provide satisfactory assistance, which stands in glaring contrast to the positive reviews about specific interactions.
Overall, while some guests enjoyed friendly and helpful service, many found the lack of availability and poor communication to be major drawbacks during their stay.
The parking situation at Triventi Mountain Residence, Sun & Snow receives mixed reviews with some notable positives. Guests appreciate the convenience of having a parking space assigned to their apartment, often in an underground garage. This arrangement helps avoid the hassle of searching for a spot. The secure, closed parking with camera surveillance is a significant advantage, especially during snowy days, ensuring guests' vehicles are well-protected. Many visitors highlighted the convenience and ease provided by the underground garage with some praising the cleanliness and availability of free WiFi within the parking facility.
However, there are some downsides. The garage is reported to have tight and uncomfortable parking spaces, making maneuvering difficult when it’s fully occupied. Issues such as incorrect parking information, broken garage doors and the occasional unavailability of spots were mentioned. Despite these issues, the provision of designated parking spaces, albeit sometimes for an additional fee, is generally viewed positively by guests.
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Location
The property's positioning near ski slopes and a cable car adds to its appeal for winter sports aficionados. The breathtaking mountain views from many of the balconies and terraces also receive high praise. The nearby attractions, dining options and shops make it convenient for family vacations as well.
Additionally, the apartments themselves are well-equipped, modern and clean, contributing to an overall comfortable stay. The presence of underground parking and easy check-in procedures further enhance guest satisfaction. While the location is somewhat away from the city center, this distance is seen favorably by many, ensuring tranquility away from the hustle and bustle. Overall, the superb location and thoughtful amenities make this residence a highly recommended retreat for mountain lovers.
Rooms
However, some reviews pointed out a few drawbacks, such as the small, high-placed windows in some rooms and the lack of a window in the bedroom. There were also comments about cramped spaces when extra beds were set up and the narrow parking lots. Additionally, certain guests mentioned the need for better mattresses. Despite these minor issues, the overall impression remains positive with many recommending the apartments for their modern amenities and cleanliness.
Beds
However, the fold-out sofas in the living rooms drew considerable criticism. Guests described them as uncomfortable, sagging and creaky, which significantly detracted from their sleep experience. Some mentioned that these sofas were noisy to the point of disturbing others. There were also a few mentions of extreme instances where the beds were wet or the mattresses were either too soft or too hard, indicating inconsistency in maintenance.
Overall, while the primary beds in the apartments have been well-received for comfort, the secondary sleeping arrangements, particularly fold-out sofas, need improvement to match the main bed standards.
Cleanliness
Staff
However, numerous reviews pointed out significant shortcomings. Several guests mentioned the absence of staff from 8 PM to 8 AM and the lack of communication from the service office after 5 PM. There were complaints about the unavailability of the local office, even in emergencies and instances of unreturned calls. Some guests experienced rude and arrogant behavior from the staff, which didn’t meet their expectations and noted the overall poor service quality. Specifically, the hotline staff and reception did not provide satisfactory assistance, which stands in glaring contrast to the positive reviews about specific interactions.
Overall, while some guests enjoyed friendly and helpful service, many found the lack of availability and poor communication to be major drawbacks during their stay.
Parking
However, there are some downsides. The garage is reported to have tight and uncomfortable parking spaces, making maneuvering difficult when it’s fully occupied. Issues such as incorrect parking information, broken garage doors and the occasional unavailability of spots were mentioned. Despite these issues, the provision of designated parking spaces, albeit sometimes for an additional fee, is generally viewed positively by guests.
No, Triventi Mountain Residence, Sun & Snow doesn't have any pool.
No, a spa isn't available at Triventi Mountain Residence, Sun & Snow.
Yes, Triventi Mountain Residence, Sun & Snow welcomes dogs.
Yes, parking facilities are available at Triventi Mountain Residence, Sun & Snow.
No, Triventi Mountain Residence, Sun & Snow doesn't have a gym.
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