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Summary of reviewsHotel Rezydencja, located in the heart of Karpacz, enjoys an excellent and strategic location ideal for tourists eager to explore the city. Nestled near the main promenade, it offers easy access to shops, restaurants and attractions. The hotel’s charming, old-style decor and beautiful surroundings add a nostalgic touch to the guest experience. The spacious rooms, cleanliness and friendly staff are consistently praised, further elevating the overall stay.
Guests frequently commend the hotel for its delicious and varied breakfast offerings, featuring an extensive buffet with high-quality ingredients and a range of delightful options. The tastefully decorated dining area and polite staff contribute to a pleasant morning meal, making breakfast a notable highlight of the hotel experience.
The rooms at Hotel Rezydencja receive high marks for their cleanliness, spaciousness and elegant decor. They are described as atmospheric and sunny with some even offering scenic views of the mountains and gardens. The bathrooms, often featuring large bathtubs, are appreciated for their size and cleanliness. However, minor issues such as small TV screens and limited natural light in upper floor rooms due to skylight windows are noted.
Cleanliness is a strong suit of Hotel Rezydencja with rooms and common areas maintained to a high standard. Although a few guests mentioned specific areas needing attention, such as the bathtub or fridge, the overall sentiment is positive, contributing to a welcoming atmosphere.
The staff's friendliness and attentiveness significantly enhance the guest experience at Hotel Rezydencja. Described as smiling, nice and helpful, the staff, particularly at the reception, ensure that visitors feel welcomed and well-attended. Even with minor language barriers, the staff’s effort and politeness are highly appreciated, leading to a generally positive service quality.
Convenient and secure parking options are available with a fenced and guarded lot providing peace of mind for guests traveling by car. The availability of free on-site parking and its proximity to the facility add to the hotel's convenience, despite occasional mentions of additional fees.
The beds at Hotel Rezydencja receive mixed reviews. While many guests find them comfortable, some point out issues with soft or delicate mattresses, the discomfort of joined double bed mattresses and the design of the headrests. Nevertheless, overall comfort is generally noted, though improvements could enhance certain aspects.
In summary, Hotel Rezydencja is celebrated for its prime location, charming decor, high cleanliness standards, friendly staff and satisfying breakfast offerings. While there are minor areas for improvement, the overall guest experience remains positive, making it a favored choice for visitors to Karpacz.
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