This hotel holds multiple third-party sustainability certifications, including ISO 14001 for Environmental management, ISO 50001 for Energy management systems, and ISO 9001 for Quality management systems.
As a Hampton by Hilton property, this hotel adheres to the brand's sustainability standards and participates in initiatives designed to reduce its environmental footprint.
Certified by the Rhode Island Department of Environmental Management Green Hotels Program in 2012 under its previous name, NYLO Providence/Warwick. As a Hilton property, it participates in the brand's sustainability initiatives.
Part of the Homewood Suites by Hilton brand, this hotel aligns with Hilton's corporate sustainability goals and implements practices aimed at reducing its environmental impact.
The Hampton Inn & Suites Providence-Warwick Airport enjoys a prime location adjacent to T.F. Green Airport, earning frequent praise for its convenience, particularly for travelers with early flights or late arrivals. Its central position near major highways, restaurants, shopping areas and car rental services, coupled with amenities like free breakfast and ample parking, makes it a reliable choice for both short stays and extended visits.
Breakfast reviews are generally positive with guests appreciating the variety and quality of offerings such as omelettes, waffles and fresh fruit. The breakfast staff's helpfulness and hospitality also received commendations, although there were some concerns about occasional cold items and understaffed breakfast stations, particularly during the pandemic.
Rooms receive mixed feedback. Positively, guests found the rooms to be spacious, quiet and reasonably priced with comfortable beds and helpful staff. However, issues like cleanliness problems, outdated and worn furniture and maintenance issues need addressing.
Cleanliness is a significant concern for many guests with reports of dirty carpets, mold, dust and general poor upkeep. Bathrooms, in particular, were mentioned for having hair and mold and common areas were often found dirty and in disrepair.
The staff at the hotel receive praise for being friendly, helpful and professional, especially individuals like Joseph and Nola. However, there were also notable inconsistencies in service quality with some guests encountering dismissive and unprofessional behavior from certain staff members.
The free Wi-Fi is generally satisfactory with guests praising its speed. However, there were occasional connectivity issues and minor inconveniences, such as needing administrator passwords for certain services.
The fitness room receives mixed reviews; it is appreciated for being up-to-date with basic equipment, but recurring issues with broken equipment and the gym's size were noted.
Parking is convenient and generally easy to access with plenty of spaces and no extra cost. A few areas for improvement include better signage and improved lighting in the parking area.
Families find the hotel suitable due to the available family suites and kid-friendly amenities like a pool, although some reported issues with room temperatures and housekeeping services. Disturbances such as noise from children in hallways and external factors like nearby smoking were occasional concerns.
Beds are another mixed aspect with many guests finding them comfortable and clean, particularly the king and queen beds. Conversely, sofa beds and pull-out couches received criticisms for being uncomfortable and in poor condition.
As a three-star hotel, it delivers a mixed experience with varied feedback. It benefits from a convenient airport location and helpful front desk service, although the room conditions and housekeeping need improvement for a uniformly positive experience.
For business travelers, it is a recommended option due to its convenient location and basic business amenities. However, enhancements to the workspace, including better business center facilities, are necessary.
Accessibility reviews indicate some positive aspects like the hotel's location, but several areas require improvement to better serve guests with disabilities, such as better facilities markings and ensuring rooms are fully wheelchair accessible.
Summarizing, the Hampton Inn & Suites Providence-Warwick Airport offers strong location benefits, friendly staff and satisfactory basic amenities, but it would greatly benefit from updates in cleanliness, room maintenance and business accommodations to enhance the overall guest experience.
Fairfield Inn & Suites by Marriott Providence Airport Warwick garners favorable reviews with location being a significant draw for travelers. Its direct access to T.F. Green Airport via a covered walkway, a mere 5-minute walk, stands out as exceptionally convenient. Guests appreciate the hotel's proximity to the highway and the convenience of a shuttle service to nearby restaurants and the airport. This, coupled with the friendly staff and clean environment, creates an overall positive experience for many travelers.
The breakfast offerings at the hotel also receive largely positive feedback. Guests commend the wide variety of hot and cold items with some even calling it the best hotel breakfast they've had. Multiple waffle irons, a range of hot items and coffee on-the-go contribute to a satisfying start to the day. Though some found the offerings to be standard, the general consensus is that the breakfast is well-executed and a notable highlight of the stay.
Rooms at the Fairfield Inn & Suites are praised for their cleanliness, modernity and comfort. Guests frequently describe them as spacious, well-decorated and quiet, ensuring a restful stay. Cleanliness generally receives high marks, although there are occasional mentions of minor issues such as fraying carpet or a musty smell. Despite these few drawbacks, the overall perception is positive.
The staff at the hotel consistently receive high praise for their friendliness, helpfulness and welcoming demeanor. Specific employees, such as Lisa at the front desk, are highlighted for their exceptional service. Although there are rare instances of less satisfactory check-in experiences, the majority of guests emphasize the accommodating and hospitable nature of the team, contributing to a warm and welcoming atmosphere.
Comfortable beds are another recurring positive aspect with many guests specifically noting that they slept well. The soft and supportive mattresses, along with good lighting and plenty of outlets, enhance the room experience.
While some guests view the hotel as expensive for what it offers, many find it provides good value for money, especially considering its location and amenities. The overall sentiment is one of satisfaction with several guests expressing a willingness to return despite some noting areas for improvement.
In summary, Fairfield Inn & Suites by Marriott Providence Airport Warwick is highly regarded for its convenient location, friendly staff, comfortable and clean rooms and excellent breakfast. These attributes make it a reliable choice for travelers seeking a comfortable stay near the airport.