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Summary of reviewsBERG & BERG HOTEL - Kerns Self-Check-in, situated in the picturesque town of Kerns, is lauded for its superb location that offers tranquility and accessibility. Guests are enchanted by the central yet peaceful village setting, surrounded by stunning mountain views, making it an ideal base for exploring central Switzerland's attractions, including Melchsee Frutt for skiing enthusiasts. The hotel's proximity to public transport and local shops, combined with its stylish and contemporary interior, enhances the experience of staying in this scenic area.
The breakfast experience at the hotel receives predominantly positive feedback, with guests appreciating the high quality and variety of offerings such as fried eggs, bacon, and innovative half croissants. The breakfast buffet is generous and beautifully presented, with good bread and coffee complementing the delightful flavors. While there are occasional comments about buffet replenishment and unexpected charges, the attentive staff and substantial offerings leave guests satisfied.
Accommodations at BERG & BERG HOTEL are exceptional, with spacious rooms marked by modern decor and meticulous attention to detail. The cleanliness of the rooms and hotel facilities is consistently praised, contributing to an inviting and spotless atmosphere. The self-check-in process is seamless, and stunning mountain views enhance the luxurious experience. Well-designed facilities cater to guests' needs, including excellent kitchenware for those preparing their own meals, particularly benefiting family travelers.
The staff at the hotel receive high commendations for their friendliness and readiness to assist throughout the stay. The Spanish housekeeping team and bar waiters are noted for their supportive and kind demeanor, while the efficient reception process ensures a smooth check-in and check-out. Friendly service, alongside excellent cuisine, augments the charm and appeal of the hotel.
While opinions on bed comfort vary, with some guests finding the mattresses too firm, the general sentiment leans towards comfort with ample bedding and pillows. BERG & BERG HOTEL maintains a reputation as a contemporary, clean, and welcoming retreat, offering travelers a chance to enjoy central Switzerland in style and comfort.
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