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4-Star Hotels Taking Steps Towards Sustainability in Kew
71 HOTELS IN AND AROUND KEWRanking can be influenced by the commissions we receive.20 hotels nearby!
$
+1
Info
Summary of reviews
The Clayton Hotel Chiswick stands out as an excellent choice for both business travelers and tourists due to its prime location in the upscale district of Chiswick, London. Its close proximity to Gunnersbury Tube Station offers easy access to central London, making it convenient for exploring the city's attractions. Guests also appreciate the tranquil, leafy surroundings and the array of nearby eateries, pubs and shops along Chiswick High Road.
Breakfast at the hotel is highly praised for its variety and quality. The buffet offers diverse options that cater to various dietary preferences, including vegetarian and gluten-free choices. The pleasant ambiance of the breakfast room, coupled with the helpful and accommodating staff, enhances the overall experience, making it a delightful start to the day despite minor issues with service speed during peak times.
Dinner experiences at Clayton Hotel Chiswick are generally positive with commendations for the quality of the food and the friendly staff. Guests particularly enjoyed the fish and chips and the meals at the bar. However, some found the restaurant prices high and the menu limited. Despite these minor drawbacks, the dinner service remains satisfactory for many visitors.
The hotel rooms are spacious, modern and well-maintained, often highlighted for their comfort and cleanliness. Large windows provide lovely views and the rooms include comfortable, large beds and spacious bathrooms. While some areas could use refurbishment and there are occasional issues with room amenities and housekeeping consistency, the general guest consensus is favorable.
Clayton Hotel Chiswick maintains high cleanliness standards with clean and well-kept rooms, public areas and attentive housekeeping. Despite isolated incidents of minor cleanliness oversights, the hotel’s commitment to hygiene is clear.
Staff at the Clayton Hotel Chiswick are universally praised for their friendly and helpful demeanor. The reception staff, in particular, excel at providing efficient and supportive service, contributing to a warm and welcoming atmosphere that enhances the overall guest experience.
The free Wi-Fi service at the hotel receives mixed reviews. While many appreciate the strong and reliable internet connection, some guests experience poor signal reception and connectivity issues, suggesting room for improvement in this area.
The hotel's gym, although small and with a limited range of equipment, is modern and well-maintained, offering 24-hour access. Despite minor inconveniences, it is a valued amenity for guests looking to maintain their fitness routine.
Families find the Clayton Hotel Chiswick particularly accommodating with spacious family rooms and a calm, peaceful atmosphere. The hotel's convenient location and thoughtful amenities make it an excellent choice for family travelers, even though additional provisions like children's channels on TV could enhance the experience.
Finally, the beds at Clayton Hotel Chiswick are frequently praised for their exceptional comfort, contributing to a restful and enjoyable stay. The hotel's attention to detail with plush bedding ensures guests feel at home.
In summary, Clayton Hotel Chiswick offers a comfortable and convenient stay with its prime location, exceptional breakfast, friendly staff and well-maintained amenities, making it a top choice for visitors to London.
Breakfast at the hotel is highly praised for its variety and quality. The buffet offers diverse options that cater to various dietary preferences, including vegetarian and gluten-free choices. The pleasant ambiance of the breakfast room, coupled with the helpful and accommodating staff, enhances the overall experience, making it a delightful start to the day despite minor issues with service speed during peak times.
Dinner experiences at Clayton Hotel Chiswick are generally positive with commendations for the quality of the food and the friendly staff. Guests particularly enjoyed the fish and chips and the meals at the bar. However, some found the restaurant prices high and the menu limited. Despite these minor drawbacks, the dinner service remains satisfactory for many visitors.
The hotel rooms are spacious, modern and well-maintained, often highlighted for their comfort and cleanliness. Large windows provide lovely views and the rooms include comfortable, large beds and spacious bathrooms. While some areas could use refurbishment and there are occasional issues with room amenities and housekeeping consistency, the general guest consensus is favorable.
Clayton Hotel Chiswick maintains high cleanliness standards with clean and well-kept rooms, public areas and attentive housekeeping. Despite isolated incidents of minor cleanliness oversights, the hotel’s commitment to hygiene is clear.
Staff at the Clayton Hotel Chiswick are universally praised for their friendly and helpful demeanor. The reception staff, in particular, excel at providing efficient and supportive service, contributing to a warm and welcoming atmosphere that enhances the overall guest experience.
The free Wi-Fi service at the hotel receives mixed reviews. While many appreciate the strong and reliable internet connection, some guests experience poor signal reception and connectivity issues, suggesting room for improvement in this area.
The hotel's gym, although small and with a limited range of equipment, is modern and well-maintained, offering 24-hour access. Despite minor inconveniences, it is a valued amenity for guests looking to maintain their fitness routine.
Families find the Clayton Hotel Chiswick particularly accommodating with spacious family rooms and a calm, peaceful atmosphere. The hotel's convenient location and thoughtful amenities make it an excellent choice for family travelers, even though additional provisions like children's channels on TV could enhance the experience.
Finally, the beds at Clayton Hotel Chiswick are frequently praised for their exceptional comfort, contributing to a restful and enjoyable stay. The hotel's attention to detail with plush bedding ensures guests feel at home.
In summary, Clayton Hotel Chiswick offers a comfortable and convenient stay with its prime location, exceptional breakfast, friendly staff and well-maintained amenities, making it a top choice for visitors to London.
Categories
4 Star
Sustainability Journey
Family
$
+6
Info
Summary of reviews
Novotel London Brentford emerges as a strong choice for visitors seeking comfort, convenience and good value, particularly those arriving via Heathrow Airport or attending events at local attractions like Kew Gardens, Richmond and Twickenham Stadium. The hotel enjoys excellent connectivity with close proximity to bus stops, South Ealing tube station and easy access via the M4, making travel to central London straightforward, if a bit lengthy.
Rooms at the hotel are frequently praised for their modern and spacious design, cleanliness and soundproofing, which ensure a restful stay despite the busy surrounding roads. Well-equipped with facilities such as smart TVs, mini-fridges and ample space, the rooms cater well to both families and business travelers. Feedback on pillows and mattresses is mixed, showing a variance in personal preference, but the overall room experience is positively rated.
Breakfast offers a variety and quality generally well-received by guests with fresh and tasty dishes that cater to different dietary requirements. Although some guests found the breakfast expensive, the extensive buffet and courteous service enhance the morning dining experience. Dinner at the hotel’s restaurant garners mixed feedback, but is appreciated for its quality menu, ambiance and friendly service. The dining experience is described as relaxing and enjoyable, even though there are occasional criticisms about menu limitations and pricing.
The hotel's cleanliness standards are consistently commended with rooms and shared spaces like the pool and breakfast area highlighted for their tidiness. This focus on cleanliness contributes to a welcoming and comfortable environment. The staff at Novotel London Brentford receive high marks for their friendliness and professionalism, creating a positive atmosphere for guests, although there are occasional mentions of less favorable interactions.
The hotel's free wifi is generally praised for its strong and reliable connection, suitable for both work and leisure activities. While some guests experience connectivity issues, the overall service remains robust. The gym, pool and sauna facilities receive positive feedback for their maintenance and accessibility, although the pool can sometimes be crowded and the fitness areas occasionally busy.
Parking at the hotel is convenient but comes with mixed reviews due to the additional charges and limited space availability. Clearer communication regarding parking fees could enhance the experience further for guests.
For families, the hotel stands out with its friendly staff, accommodating facilities and highlights such as the pool, which is a hit among children. Rooms are comfortable even with the addition of extra beds for family members, making Novotel London Brentford a viable and enjoyable choice for travelers seeking a balance of comfort, convenience and value.
Rooms at the hotel are frequently praised for their modern and spacious design, cleanliness and soundproofing, which ensure a restful stay despite the busy surrounding roads. Well-equipped with facilities such as smart TVs, mini-fridges and ample space, the rooms cater well to both families and business travelers. Feedback on pillows and mattresses is mixed, showing a variance in personal preference, but the overall room experience is positively rated.
Breakfast offers a variety and quality generally well-received by guests with fresh and tasty dishes that cater to different dietary requirements. Although some guests found the breakfast expensive, the extensive buffet and courteous service enhance the morning dining experience. Dinner at the hotel’s restaurant garners mixed feedback, but is appreciated for its quality menu, ambiance and friendly service. The dining experience is described as relaxing and enjoyable, even though there are occasional criticisms about menu limitations and pricing.
The hotel's cleanliness standards are consistently commended with rooms and shared spaces like the pool and breakfast area highlighted for their tidiness. This focus on cleanliness contributes to a welcoming and comfortable environment. The staff at Novotel London Brentford receive high marks for their friendliness and professionalism, creating a positive atmosphere for guests, although there are occasional mentions of less favorable interactions.
The hotel's free wifi is generally praised for its strong and reliable connection, suitable for both work and leisure activities. While some guests experience connectivity issues, the overall service remains robust. The gym, pool and sauna facilities receive positive feedback for their maintenance and accessibility, although the pool can sometimes be crowded and the fitness areas occasionally busy.
Parking at the hotel is convenient but comes with mixed reviews due to the additional charges and limited space availability. Clearer communication regarding parking fees could enhance the experience further for guests.
For families, the hotel stands out with its friendly staff, accommodating facilities and highlights such as the pool, which is a hit among children. Rooms are comfortable even with the addition of extra beds for family members, making Novotel London Brentford a viable and enjoyable choice for travelers seeking a balance of comfort, convenience and value.
Categories
4 Star
Sustainability Journey
Family
$
+4
Info
Summary of reviews
Hilton London Syon Park receives enthusiastic reviews from guests who appreciate its idyllic location, set within the serene landscapes of Syon Park. The hotel offers a tranquil retreat from the city while providing convenient access to attractions such as Kew Gardens and Twickenham Stadium. Its strategic placement between Heathrow Airport and central London enhances its appeal, making it ideal for both relaxation and exploration. The elegant Victorian-era style decor adds to the charm and allure of the property.
The hotel consistently delights guests with its exceptional breakfast and dinner options. The breakfast buffet is celebrated for its diverse selection and high-quality offerings, served by attentive and friendly staff. Similarly, the dining experience, including the renowned Marco Pierre White restaurant, impresses with delicious, well-presented dishes and superb service, despite occasional menu or pricing concerns.
Accommodations at Hilton London Syon Park stand out for their luxurious decor, spaciousness, and comfort. The rooms, equipped with elegant finishes and modern amenities, provide a cozy retreat with features such as large, comfortable beds and state-of-the-art bathrooms. Guests appreciate the hotel's cleanliness, noting the spotless rooms and well-maintained communal areas.
The hotel’s staff earn commendation for their excellent service, friendliness, and professionalism, with team members frequently recognized for going above and beyond to enhance guests' experiences. The consistent high level of service contributes to a welcoming and comfortable environment.
While the WiFi is generally effective and supportive of leisure and work activities, there are limitations with the free version, prompting some to opt for the paid service for enhanced connectivity.
The spa and leisure facilities, including a well-regarded gym and clean indoor pool, receive mixed reviews. Many appreciate the peaceful spa atmosphere and excellent treatments, though some are disappointed by additional charges and facility maintenance concerns. Family guests enjoy the hotel's spacious accommodations and surrounding beauty, though should be aware of the children's limited access to spa facilities.
Overall, despite minor critiques, Hilton London Syon Park excels in creating a memorable experience with its stunning location, outstanding rooms, delectable dining, and attentive service, making it a sought-after destination for leisure and family stays.
The hotel consistently delights guests with its exceptional breakfast and dinner options. The breakfast buffet is celebrated for its diverse selection and high-quality offerings, served by attentive and friendly staff. Similarly, the dining experience, including the renowned Marco Pierre White restaurant, impresses with delicious, well-presented dishes and superb service, despite occasional menu or pricing concerns.
Accommodations at Hilton London Syon Park stand out for their luxurious decor, spaciousness, and comfort. The rooms, equipped with elegant finishes and modern amenities, provide a cozy retreat with features such as large, comfortable beds and state-of-the-art bathrooms. Guests appreciate the hotel's cleanliness, noting the spotless rooms and well-maintained communal areas.
The hotel’s staff earn commendation for their excellent service, friendliness, and professionalism, with team members frequently recognized for going above and beyond to enhance guests' experiences. The consistent high level of service contributes to a welcoming and comfortable environment.
While the WiFi is generally effective and supportive of leisure and work activities, there are limitations with the free version, prompting some to opt for the paid service for enhanced connectivity.
The spa and leisure facilities, including a well-regarded gym and clean indoor pool, receive mixed reviews. Many appreciate the peaceful spa atmosphere and excellent treatments, though some are disappointed by additional charges and facility maintenance concerns. Family guests enjoy the hotel's spacious accommodations and surrounding beauty, though should be aware of the children's limited access to spa facilities.
Overall, despite minor critiques, Hilton London Syon Park excels in creating a memorable experience with its stunning location, outstanding rooms, delectable dining, and attentive service, making it a sought-after destination for leisure and family stays.
Categories
4 Star
Sustainability Journey
Spa
$
+3
Info
Summary of reviews
room2 London Chiswick Hometel consistently receives high praise for its exceptional location, nestled just off Chiswick High Road in a serene side street. Guests appreciate the ease of access to Turnham Green tube station, making central London reachable in about 20-30 minutes. The neighborhood's tranquil, family-friendly atmosphere, vibrant local commerce and green spaces enhance its appeal, making it an excellent base for exploring West London.
Breakfast offerings at the hotel receive generally positive reviews with guests enjoying delicious items such as overnight oats, apple bircher muesli, smoked salmon bagels and fresh pastries. The breakfast area is described as pleasant and comfortable, adding to the positive experience. However, some critiques are noted regarding the limited breakfast menu and desire for traditional cooked options.
Rooms at room2 London Chiswick Hometel are frequently described as beautifully decorated, spacious and well-equipped, featuring cozy beds, practical kitchenettes and thoughtful amenities like recycling bins and smart TVs. Guests appreciate the meticulous decor, which creates a welcoming atmosphere. While minor issues like room lighting and infrequent housekeeping are mentioned, the overall feedback emphasizes a comfortable and stylish stay.
Immaculate cleanliness is a hallmark of the hotel with guests commending the spotless conditions of both rooms and common areas. The eco-friendly initiatives and efficient, friendly staff contribute positively to the overall experience. Despite a few isolated housekeeping issues, the hotel's contemporary design and cleanliness are highly regarded.
The staff at room2 London Chiswick Hometel receive widespread acclaim for their friendliness and helpfulness. Their consistent professionalism and willingness to go above and beyond for guests enhance the hotel's homely feel. The excellent customer service provided by the attentive and professional team significantly enriches the guest experience.
The wifi quality at room2 London Chiswick Hometel is generally praised for its super-fast speeds and accessibility throughout the hotel. While some guests noted minor connectivity issues and found the sign-up process inconvenient, the overall feedback is favorable.
The hotel's gym, though not large, is well-equipped and clean, featuring Peloton bikes, weights and benches. The 24-hour access to the gym is particularly appreciated by guests.
Families find room2 London Chiswick Hometel highly accommodating, praising the family rooms and kitchenette facilities. The staff's friendliness and the hotel's convenient location in a family-oriented area make it a top choice for those traveling with teens or extended family.
The comfort of the beds is frequently highlighted with guests often describing them as very comfortable and conducive to restful sleep. Though some find the duvets too thick for warmer months, the overall sleeping experience is highly rated.
Overall, room2 London Chiswick Hometel delivers a high-quality, four-star experience with many guests praising its value for money, modern amenities and boutique feel. Despite some dissatisfaction with the breakfast options, the hotel garners a strong desire for return visits, thanks to its exceptional comfort, cleanliness and outstanding customer service. Additionally, the hotel stands out for its dog-friendly policies, providing warm welcomes and special amenities for pets, making it an excellent choice for pet owners.
Breakfast offerings at the hotel receive generally positive reviews with guests enjoying delicious items such as overnight oats, apple bircher muesli, smoked salmon bagels and fresh pastries. The breakfast area is described as pleasant and comfortable, adding to the positive experience. However, some critiques are noted regarding the limited breakfast menu and desire for traditional cooked options.
Rooms at room2 London Chiswick Hometel are frequently described as beautifully decorated, spacious and well-equipped, featuring cozy beds, practical kitchenettes and thoughtful amenities like recycling bins and smart TVs. Guests appreciate the meticulous decor, which creates a welcoming atmosphere. While minor issues like room lighting and infrequent housekeeping are mentioned, the overall feedback emphasizes a comfortable and stylish stay.
Immaculate cleanliness is a hallmark of the hotel with guests commending the spotless conditions of both rooms and common areas. The eco-friendly initiatives and efficient, friendly staff contribute positively to the overall experience. Despite a few isolated housekeeping issues, the hotel's contemporary design and cleanliness are highly regarded.
The staff at room2 London Chiswick Hometel receive widespread acclaim for their friendliness and helpfulness. Their consistent professionalism and willingness to go above and beyond for guests enhance the hotel's homely feel. The excellent customer service provided by the attentive and professional team significantly enriches the guest experience.
The wifi quality at room2 London Chiswick Hometel is generally praised for its super-fast speeds and accessibility throughout the hotel. While some guests noted minor connectivity issues and found the sign-up process inconvenient, the overall feedback is favorable.
The hotel's gym, though not large, is well-equipped and clean, featuring Peloton bikes, weights and benches. The 24-hour access to the gym is particularly appreciated by guests.
Families find room2 London Chiswick Hometel highly accommodating, praising the family rooms and kitchenette facilities. The staff's friendliness and the hotel's convenient location in a family-oriented area make it a top choice for those traveling with teens or extended family.
The comfort of the beds is frequently highlighted with guests often describing them as very comfortable and conducive to restful sleep. Though some find the duvets too thick for warmer months, the overall sleeping experience is highly rated.
Overall, room2 London Chiswick Hometel delivers a high-quality, four-star experience with many guests praising its value for money, modern amenities and boutique feel. Despite some dissatisfaction with the breakfast options, the hotel garners a strong desire for return visits, thanks to its exceptional comfort, cleanliness and outstanding customer service. Additionally, the hotel stands out for its dog-friendly policies, providing warm welcomes and special amenities for pets, making it an excellent choice for pet owners.
Categories
4 Star
Sustainability Journey
Family
$
+6
Info
Summary of reviews
Richmond Hill Hotel emerges as a highly recommended destination, featuring a harmonious blend of luxurious comfort, quintessential English charm, and an exceptional location. Positioned atop the scenic Richmond Hill, it offers breathtaking views of the Thames and proximity to Richmond Park, making it a perfect retreat for nature lovers. Its location provides easy access to nearby attractions and London, with the added charm of Richmond town's eclectic dining and entertainment options.
Guests frequently laud the beautifully decorated and spotlessly clean rooms, which are described as comfortable and modern, with luxurious beds ensuring a restful stay. The hotel stands out for its attentive and friendly staff, who are consistently praised for their professionalism and willingness to enhance the guest experience. Breakfast and dinner offerings both receive high marks, with an impressive variety and quality that guests consider worth the expense. The dining environment and bar also contribute to an overall delightful culinary experience.
Richmond Hill Hotel also caters well to families and pet owners, offering a welcoming environment with thoughtful amenities for children and dogs alike. The hotel’s elegant public spaces and attention to detail create a sophisticated yet comfortable atmosphere that guests find charming and inviting. Notably, despite its luxurious ambiance, the hotel remains affordably priced, often exceeding expectations typical of a four-star establishment.
Overall, Richmond Hill Hotel presents itself as an ideal escape for those seeking a picturesque and serene sanctuary that seamlessly integrates modern luxury with historic elegance. Its combination of noteworthy hospitality, prime location, and high-quality facilities ensures a memorable stay for all visitors.
Guests frequently laud the beautifully decorated and spotlessly clean rooms, which are described as comfortable and modern, with luxurious beds ensuring a restful stay. The hotel stands out for its attentive and friendly staff, who are consistently praised for their professionalism and willingness to enhance the guest experience. Breakfast and dinner offerings both receive high marks, with an impressive variety and quality that guests consider worth the expense. The dining environment and bar also contribute to an overall delightful culinary experience.
Richmond Hill Hotel also caters well to families and pet owners, offering a welcoming environment with thoughtful amenities for children and dogs alike. The hotel’s elegant public spaces and attention to detail create a sophisticated yet comfortable atmosphere that guests find charming and inviting. Notably, despite its luxurious ambiance, the hotel remains affordably priced, often exceeding expectations typical of a four-star establishment.
Overall, Richmond Hill Hotel presents itself as an ideal escape for those seeking a picturesque and serene sanctuary that seamlessly integrates modern luxury with historic elegance. Its combination of noteworthy hospitality, prime location, and high-quality facilities ensures a memorable stay for all visitors.
Categories
4 Star
Sustainability Journey
Luxury
$
+4
Info
Summary of reviews
DoubleTree by Hilton London Ealing is highly regarded for its excellent location, which provides easy and quick access to Central London through the nearby Ealing Common Tube station. This makes it ideal for accessing major attractions, Heathrow Airport and Wembley Stadium. Its peaceful surroundings in a quiet residential area, coupled with proximity to bustling areas like Ealing Broadway, offer a balanced experience of tranquility and urban convenience. On-site parking and accessible public transportation further enhance its appeal.
Guests consistently praise the hotel for its cleanliness and quality of accommodations. Rooms, though noted by some as being smaller than expected, are well-appointed, modern and cozy. They are equipped with amenities like coffee machines and are often described as comfortable and quiet, contributing to a pleasant stay. Friendly and attentive staff are frequently highlighted, adding to the overall positive service experience.
The breakfast at DoubleTree by Hilton London Ealing is positively reviewed for its variety and quality, featuring delicious English breakfasts, fruits and pastries. While some guests have noted occasional inconsistency and the need for more gluten-free options, the breakfast is generally well-stocked and served in a friendly environment, adding value to the guests' stay.
The on-site restaurant and bar offer varied and delicious dining options with standout dishes like chicken with peppercorn sauce. However, the dinner menu is sometimes described as limited. Despite this, the pleasant dining area and high-quality food make dining at the hotel enjoyable.
The hotel's fitness center, open 24 hours, is well-maintained with good equipment, contributing to a positive workout experience despite some feedback on its small size. The gym's cleanliness and quality are appreciated by guests.
Many guests find the hotel suitable for family stays, thanks to spacious family rooms and accommodating staff who ensure extra beds and clean, ready rooms. The hotel provides a comfortable setting for family gatherings and meals.
While the free wifi receives mixed feedback with some guests praising its quality and others noting slow speeds and connectivity issues, it generally meets the basic expectations of most visitors. The parking facilities, though ample and convenient, are often criticized for their high fees, which some guests feel detract from the overall positive experience.
In summary, DoubleTree by Hilton London Ealing offers a blend of convenience, comfort and good service, making it a great choice for various types of travelers, including families and business guests. Its high standards of cleanliness, excellent location, quality dining options and friendly staff contribute to its positive reputation, despite some areas of improvement like room size, wifi connectivity and parking fees.
Guests consistently praise the hotel for its cleanliness and quality of accommodations. Rooms, though noted by some as being smaller than expected, are well-appointed, modern and cozy. They are equipped with amenities like coffee machines and are often described as comfortable and quiet, contributing to a pleasant stay. Friendly and attentive staff are frequently highlighted, adding to the overall positive service experience.
The breakfast at DoubleTree by Hilton London Ealing is positively reviewed for its variety and quality, featuring delicious English breakfasts, fruits and pastries. While some guests have noted occasional inconsistency and the need for more gluten-free options, the breakfast is generally well-stocked and served in a friendly environment, adding value to the guests' stay.
The on-site restaurant and bar offer varied and delicious dining options with standout dishes like chicken with peppercorn sauce. However, the dinner menu is sometimes described as limited. Despite this, the pleasant dining area and high-quality food make dining at the hotel enjoyable.
The hotel's fitness center, open 24 hours, is well-maintained with good equipment, contributing to a positive workout experience despite some feedback on its small size. The gym's cleanliness and quality are appreciated by guests.
Many guests find the hotel suitable for family stays, thanks to spacious family rooms and accommodating staff who ensure extra beds and clean, ready rooms. The hotel provides a comfortable setting for family gatherings and meals.
While the free wifi receives mixed feedback with some guests praising its quality and others noting slow speeds and connectivity issues, it generally meets the basic expectations of most visitors. The parking facilities, though ample and convenient, are often criticized for their high fees, which some guests feel detract from the overall positive experience.
In summary, DoubleTree by Hilton London Ealing offers a blend of convenience, comfort and good service, making it a great choice for various types of travelers, including families and business guests. Its high standards of cleanliness, excellent location, quality dining options and friendly staff contribute to its positive reputation, despite some areas of improvement like room size, wifi connectivity and parking fees.
Categories
4 Star
Sustainability Journey
Family
MIA Residence - Entire Studio apartment - City View - London - Next to Ealing Broadway Station2.5 km from Kew
Hotel in Ealing
5.0
Rated$
+5
Info
Categories
Sustainability Journey
4 Star
Family
$
+1
Info
Summary of reviews
The Seraphine Hammersmith Hotel is frequently praised for its prime location in the bustling heart of Hammersmith. Guests appreciate its proximity to the Hammersmith Underground station, making it convenient for travel to central London and Heathrow Airport. The neighborhood is lively and full of dining, shopping and entertainment options, including the nearby Eventim Apollo. This accessibility and vibrant atmosphere make the hotel a top choice for both leisure and business travelers.
Regarding breakfast, the hotel's grab-and-go takeaway boxes offer a convenient solution, even if some guests find the selection lacking in variety and substance. This minimalist approach includes items like pastries, yogurt and juice, which some guests appreciate for the convenience, though others would prefer a more diverse and hearty breakfast. Conversely, the surrounding area’s vast array of dining options adds to the convenience, allowing guests to explore various eateries.
Rooms at the Seraphine Hammersmith Hotel receive high marks for cleanliness and modern décor. Despite being described as compact, they are comfortable and well-decorated with modern amenities such as tea and coffee making facilities and heated bathroom floors. Some guests mention noise and ventilation issues, but overall, the rooms are maintained to a high standard and are well-suited for short stays.
Cleanliness is consistently highlighted as a strong point with rooms frequently described as immaculate and well-kept. The housekeeping staff receives commendations for their diligent work, ensuring a tidy and welcoming environment.
The hotel's staff is another standout feature, frequently mentioned for their friendly and accommodating nature. Guest reviews emphasize the professionalism and warmth of the staff, especially those at reception, who go above and beyond to ensure a pleasant stay. Instances of exceptional service are commonly noted, contributing significantly to the positive guest experience.
Free Wi-Fi is available and generally reliable, allowing guests to work and stay connected. However, some guests experience inconsistent connections, particularly in the rooms.
Families find the hotel welcoming and accommodating, although the compact room sizes and lack of certain facilities, like lifts, may present challenges. The hotel's staff is noted for their helpfulness, providing assistance with strollers and extra needs, making the stay comfortable for families.
For those interested in nightlife, the hotel's location is ideal, surrounded by numerous pubs, bars and restaurants. Guests enjoy the vibrant local scene and the convenience of being close to the Hammersmith Apollo. Despite the lively surroundings, the hotel offers a quiet retreat.
Beds receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, despite some finding the beds either too hard or too soft and some beds are smaller than expected.
While the hotel receives positive remarks, some guests feel it falls short of a four-star rating due to limited amenities and small room sizes. Nonetheless, many find it good value for money, particularly given the prime location and overall high level of service and cleanliness.
Overall, the Seraphine Hammersmith Hotel is praised for its exceptional location, cleanliness, friendly staff and good amenities, making it a favored choice for many visitors to London.
Regarding breakfast, the hotel's grab-and-go takeaway boxes offer a convenient solution, even if some guests find the selection lacking in variety and substance. This minimalist approach includes items like pastries, yogurt and juice, which some guests appreciate for the convenience, though others would prefer a more diverse and hearty breakfast. Conversely, the surrounding area’s vast array of dining options adds to the convenience, allowing guests to explore various eateries.
Rooms at the Seraphine Hammersmith Hotel receive high marks for cleanliness and modern décor. Despite being described as compact, they are comfortable and well-decorated with modern amenities such as tea and coffee making facilities and heated bathroom floors. Some guests mention noise and ventilation issues, but overall, the rooms are maintained to a high standard and are well-suited for short stays.
Cleanliness is consistently highlighted as a strong point with rooms frequently described as immaculate and well-kept. The housekeeping staff receives commendations for their diligent work, ensuring a tidy and welcoming environment.
The hotel's staff is another standout feature, frequently mentioned for their friendly and accommodating nature. Guest reviews emphasize the professionalism and warmth of the staff, especially those at reception, who go above and beyond to ensure a pleasant stay. Instances of exceptional service are commonly noted, contributing significantly to the positive guest experience.
Free Wi-Fi is available and generally reliable, allowing guests to work and stay connected. However, some guests experience inconsistent connections, particularly in the rooms.
Families find the hotel welcoming and accommodating, although the compact room sizes and lack of certain facilities, like lifts, may present challenges. The hotel's staff is noted for their helpfulness, providing assistance with strollers and extra needs, making the stay comfortable for families.
For those interested in nightlife, the hotel's location is ideal, surrounded by numerous pubs, bars and restaurants. Guests enjoy the vibrant local scene and the convenience of being close to the Hammersmith Apollo. Despite the lively surroundings, the hotel offers a quiet retreat.
Beds receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, despite some finding the beds either too hard or too soft and some beds are smaller than expected.
While the hotel receives positive remarks, some guests feel it falls short of a four-star rating due to limited amenities and small room sizes. Nonetheless, many find it good value for money, particularly given the prime location and overall high level of service and cleanliness.
Overall, the Seraphine Hammersmith Hotel is praised for its exceptional location, cleanliness, friendly staff and good amenities, making it a favored choice for many visitors to London.
Categories
4 Star
Sustainability Journey
Boutique-Style
$
+4
Info
Summary of reviews
room2 London Hammersmith Townhouse is highly praised for its strategic location in the bustling yet tranquil neighborhood of Hammersmith. Just a short walk from the Hammersmith tube station, the location offers easy access to central London and Heathrow Airport, while also being close to entertainment venues like the Eventim Apollo, local eateries, and shopping malls. The charming residential surroundings provide a peaceful retreat alongside the city's vibrant energy.
The accommodations at room2 London Hammersmith Townhouse are noted for their cleanliness and modern style. The rooms are spacious by London standards, boasting amenities such as a kitchenette, comfortable beds, and eco-friendly products. Guests particularly appreciate the chic, boutique hotel feel of the decor, with some rooms offering garden views. The ambiance is further enhanced by efficient daily cleaning and a general sense of tranquility, making it a perfect escape from the city's hustle.
Staff at the property receive consistent commendation for their friendliness and helpfulness. The team is praised for a warm and accommodating reception, going out of their way to ensure a pleasant stay. Personal touches like free drinks and luggage storage at no extra charge add to the positive guest experience.
The wifi is described as excellent, with high-speed and reliable connections ideal for working travelers. The added feature of a wifi radio by the bedside table enhances the robust internet amenities. Minor connectivity issues have been noted but do not overshadow the overall positive experience.
The comfort of the beds at room2 London Hammersmith Townhouse stands out as a significant highlight. Guests frequently describe them as exceptionally comfortable, ensuring a restorative sleep. The thoughtful provision of pillows catering to diverse preferences and the cozy feel irrespective of weather conditions contribute to the memorable comfort.
Overall, room2 London Hammersmith Townhouse combines its central yet serene location with stylish accommodations, attentive service, and excellent amenities. It aligns well with four-star standards, offering good value for money and earning a favorable reputation among guests seeking both convenience and comfort in London.
The accommodations at room2 London Hammersmith Townhouse are noted for their cleanliness and modern style. The rooms are spacious by London standards, boasting amenities such as a kitchenette, comfortable beds, and eco-friendly products. Guests particularly appreciate the chic, boutique hotel feel of the decor, with some rooms offering garden views. The ambiance is further enhanced by efficient daily cleaning and a general sense of tranquility, making it a perfect escape from the city's hustle.
Staff at the property receive consistent commendation for their friendliness and helpfulness. The team is praised for a warm and accommodating reception, going out of their way to ensure a pleasant stay. Personal touches like free drinks and luggage storage at no extra charge add to the positive guest experience.
The wifi is described as excellent, with high-speed and reliable connections ideal for working travelers. The added feature of a wifi radio by the bedside table enhances the robust internet amenities. Minor connectivity issues have been noted but do not overshadow the overall positive experience.
The comfort of the beds at room2 London Hammersmith Townhouse stands out as a significant highlight. Guests frequently describe them as exceptionally comfortable, ensuring a restorative sleep. The thoughtful provision of pillows catering to diverse preferences and the cozy feel irrespective of weather conditions contribute to the memorable comfort.
Overall, room2 London Hammersmith Townhouse combines its central yet serene location with stylish accommodations, attentive service, and excellent amenities. It aligns well with four-star standards, offering good value for money and earning a favorable reputation among guests seeking both convenience and comfort in London.
Categories
4 Star
Sustainability Journey
Adult Only
$
+1
Info
Summary of reviews
Holiday Inn London West by IHG, generally receives favorable reviews across several categories, emphasizing its advantageous location, high-quality breakfast and exceptional staff.
The hotel's prime location is frequently praised for its convenience. Situated near North Acton and Acton Main Line stations, it offers excellent access to public transportation, facilitating swift travel to Central London. Its close proximity to Wembley Stadium and Heathrow Airport adds extra appeal for event-goers and travelers. Guests appreciate nearby amenities including supermarkets, eateries and a recently opened shopping center, all contributing to its convenience for both business and leisure visitors.
Breakfast at the hotel consistently garners positive feedback. Guests commend the variety and quality of the offerings, appreciating the diverse international selection that accommodates different dietary needs, including gluten-free and lactose-free options. While there were minor complaints about repetitiveness and occasional overcrowding in the breakfast room, the overall sentiment is that the breakfast experience is enjoyable and good value for money.
Dinner at the hotel also receives positive remarks, particularly for its tasty and well-prepared food. Guests appreciate the variety of gluten-free options and the quality of dishes such as steaks and squid. Despite occasional slow service and some mixed opinions about the dinner menu's range, the attentive staff and cozy bar atmosphere contribute to a generally satisfying dining experience.
Guest feedback on the rooms highlights cleanliness, modern design and comfortable beds. Many guests find the rooms spacious and well-equipped, particularly the executive rooms on the 7th floor that offer excellent views. However, there are occasional issues with room size, malfunctioning air conditioning and minor maintenance problems. Despite these issues, the majority of reviews express satisfaction with the room conditions.
The hotel’s commitment to cleanliness is evident in numerous guest reviews. Rooms and common areas are frequently described as spotless and well-maintained with regular and efficient cleaning services. While there are sporadic minor complaints, the overall consensus is that the hotel upholds a high standard of cleanliness.
The staff at Holiday Inn London West are highly praised for their friendliness, helpfulness and professionalism. Exemplary service from the reception desk and other hotel staff stands out, contributing significantly to positive guest experiences. Names like Hans and Violeta are often mentioned for their outstanding service.
The hotel's Wi-Fi service is generally reliable and strong, allowing guests to stay connected easily. The gym also receives positive feedback for its quality equipment, cleanliness and fantastic views over London, despite some finding it small or basic.
For families, the hotel is described as peaceful and family-friendly. While some family rooms might feel cramped, the overall environment is considered safe and suitable for children with amenities available for comfortable short stays.
In summary, Holiday Inn London West by IHG, is favored for its convenient location, excellent breakfast and dedicated staff. While some room and dining aspects could be improved, the overall guest experience is positive, highlighting its appeal as a comfortable and well-maintained four-star hotel.
The hotel's prime location is frequently praised for its convenience. Situated near North Acton and Acton Main Line stations, it offers excellent access to public transportation, facilitating swift travel to Central London. Its close proximity to Wembley Stadium and Heathrow Airport adds extra appeal for event-goers and travelers. Guests appreciate nearby amenities including supermarkets, eateries and a recently opened shopping center, all contributing to its convenience for both business and leisure visitors.
Breakfast at the hotel consistently garners positive feedback. Guests commend the variety and quality of the offerings, appreciating the diverse international selection that accommodates different dietary needs, including gluten-free and lactose-free options. While there were minor complaints about repetitiveness and occasional overcrowding in the breakfast room, the overall sentiment is that the breakfast experience is enjoyable and good value for money.
Dinner at the hotel also receives positive remarks, particularly for its tasty and well-prepared food. Guests appreciate the variety of gluten-free options and the quality of dishes such as steaks and squid. Despite occasional slow service and some mixed opinions about the dinner menu's range, the attentive staff and cozy bar atmosphere contribute to a generally satisfying dining experience.
Guest feedback on the rooms highlights cleanliness, modern design and comfortable beds. Many guests find the rooms spacious and well-equipped, particularly the executive rooms on the 7th floor that offer excellent views. However, there are occasional issues with room size, malfunctioning air conditioning and minor maintenance problems. Despite these issues, the majority of reviews express satisfaction with the room conditions.
The hotel’s commitment to cleanliness is evident in numerous guest reviews. Rooms and common areas are frequently described as spotless and well-maintained with regular and efficient cleaning services. While there are sporadic minor complaints, the overall consensus is that the hotel upholds a high standard of cleanliness.
The staff at Holiday Inn London West are highly praised for their friendliness, helpfulness and professionalism. Exemplary service from the reception desk and other hotel staff stands out, contributing significantly to positive guest experiences. Names like Hans and Violeta are often mentioned for their outstanding service.
The hotel's Wi-Fi service is generally reliable and strong, allowing guests to stay connected easily. The gym also receives positive feedback for its quality equipment, cleanliness and fantastic views over London, despite some finding it small or basic.
For families, the hotel is described as peaceful and family-friendly. While some family rooms might feel cramped, the overall environment is considered safe and suitable for children with amenities available for comfortable short stays.
In summary, Holiday Inn London West by IHG, is favored for its convenient location, excellent breakfast and dedicated staff. While some room and dining aspects could be improved, the overall guest experience is positive, highlighting its appeal as a comfortable and well-maintained four-star hotel.
Categories
4 Star
Sustainability Journey
Family
$
+5
Info
Summary of reviews
Dao by Dorsett West London is a hotel situated in a prime location that offers guests convenient access to public transport, shopping, dining and entertainment. Located in close proximity to three Underground stations and several bus stops, it allows easy exploration of central London. The nearby Westfield Shopping Centre is a highlight for shopping and dining enthusiasts. The O2 Shepherd's Bush Empire is an attractive feature for music lovers, while a park across the street provides a pleasant escape.
Guest reviews frequently commend the comfortable and spacious rooms. Equipped with modern amenities like kitchenettes and large en-suite bathrooms, the rooms are noted for their cleanliness and contemporary décor. Despite some minor issues such as occasional odors or inconsistent housekeeping, the overall feedback regarding room comfort is highly positive. Beds are often described as large and exceptionally comfortable, ensuring restful nights for guests.
Cleanliness is a standout feature of the hotel with many describing it as spotless and well-maintained. Bathrooms and studio kitchens, in particular, receive high marks for cleanliness. Though there are occasional reports of rooms not being cleaned daily unless requested, guests generally find the environment clean and welcoming.
The breakfast experience has its strong points. Guests appreciate the variety of dishes, including yogurts, fruits and continental options. However, there are significant areas for improvement. Some guests find the variety limited and service levels inconsistent, particularly noting cold food and slow refills. Dinner options at the hotel are somewhat limited, but the Jin Bar offers a noteworthy experience with well-crafted cocktails and a vibrant atmosphere, complemented by friendly staff.
Staff interactions receive mostly positive feedback with many guests praising the friendly and accommodating nature of the team, from the front desk to housekeeping. However, consistent quality of service and communication are areas needing attention.
Internet connectivity is good in terms of speed and stability, although the need for frequent re-signing can be a hassle for guests.
While Dao by Dorsett West London markets itself as dog-friendly, some guests report a lack of clarity and warmth in their pet policy execution, indicating room for improvement in this area.
In summary, Dao by Dorsett West London excels in offering a convenient and comfortable stay with its prime location, well-equipped rooms, cleanliness and, generally, a friendly staff. Some areas requiring attention include breakfast service, WiFi login processes and their dog-friendly policies. Overall, it provides a reliable and pleasant experience for travelers visiting West London.
Guest reviews frequently commend the comfortable and spacious rooms. Equipped with modern amenities like kitchenettes and large en-suite bathrooms, the rooms are noted for their cleanliness and contemporary décor. Despite some minor issues such as occasional odors or inconsistent housekeeping, the overall feedback regarding room comfort is highly positive. Beds are often described as large and exceptionally comfortable, ensuring restful nights for guests.
Cleanliness is a standout feature of the hotel with many describing it as spotless and well-maintained. Bathrooms and studio kitchens, in particular, receive high marks for cleanliness. Though there are occasional reports of rooms not being cleaned daily unless requested, guests generally find the environment clean and welcoming.
The breakfast experience has its strong points. Guests appreciate the variety of dishes, including yogurts, fruits and continental options. However, there are significant areas for improvement. Some guests find the variety limited and service levels inconsistent, particularly noting cold food and slow refills. Dinner options at the hotel are somewhat limited, but the Jin Bar offers a noteworthy experience with well-crafted cocktails and a vibrant atmosphere, complemented by friendly staff.
Staff interactions receive mostly positive feedback with many guests praising the friendly and accommodating nature of the team, from the front desk to housekeeping. However, consistent quality of service and communication are areas needing attention.
Internet connectivity is good in terms of speed and stability, although the need for frequent re-signing can be a hassle for guests.
While Dao by Dorsett West London markets itself as dog-friendly, some guests report a lack of clarity and warmth in their pet policy execution, indicating room for improvement in this area.
In summary, Dao by Dorsett West London excels in offering a convenient and comfortable stay with its prime location, well-equipped rooms, cleanliness and, generally, a friendly staff. Some areas requiring attention include breakfast service, WiFi login processes and their dog-friendly policies. Overall, it provides a reliable and pleasant experience for travelers visiting West London.
Categories
Sustainability Journey
4 Star
Dog Friendly
$
+4
Info
Summary of reviews
Dorsett Shepherds Bush London receives high marks for its strategic and convenient location in Shepherds Bush, making it an excellent base for both leisure and business travelers. The hotel is near two underground stations, which provide easy access to central London and is within walking distance of Westfield Shopping Centre and various dining options. Guests also find it ideal for attending events at the nearby O2 Shepherd's Bush Empire.
The rooms are consistently praised for their elegance, cleanliness and stylish decor with many noting their spaciousness and comfort. The beds, in particular, receive substantial acclaim for being exceptionally comfortable and large. However, some minor issues regarding room maintenance and functionality have been pointed out, such as problems with air conditioning and occasional inadequate room servicing.
Cleanliness across the hotel is generally commended with many highlighting the well-maintained and tidy environment. Housekeeping is often appreciated for their consistent quality, although there are occasional criticisms regarding minor issues like stains on furniture or incomplete cleaning.
The staff at Dorsett Shepherds Bush are predominantly described as friendly, helpful and accommodating. Their professional and courteous demeanor contributes positively to guests' experiences, though there are occasional remarks about unfriendliness and slow check-ins.
The hotel offers reliable and high-speed free WiFi, which most guests found satisfactory. There are occasional issues with connectivity in some areas, but these are typically resolved promptly.
While the breakfast experience has room for improvement, particularly in terms of variety and quality control, some guests did enjoy the selection of hot and cold dishes. The Shikumen Chinese restaurant within the hotel is highly recommended for its quality, although the overall dining options could be more varied. The bar, although inviting, is criticized for its limited offerings and early closing times.
Families find the hotel generally accommodating with spacious rooms and courteous staff enhancing their stay. However, some issues like dusty smells in rooms and inadequate service for children have been noted.
Nightlife around the area is lively with various nearby bars and pubs and the hotel's own bar is praised for its vibrant atmosphere, especially on Friday nights. However, some guests mention feeling unsafe in the neighborhood at night.
Overall, Dorsett Shepherds Bush London is celebrated for its stylish decor, comfortable accommodations, prime location and attentive staff, making it a favorable choice for travelers seeking a balance of luxury and convenience in London.
The rooms are consistently praised for their elegance, cleanliness and stylish decor with many noting their spaciousness and comfort. The beds, in particular, receive substantial acclaim for being exceptionally comfortable and large. However, some minor issues regarding room maintenance and functionality have been pointed out, such as problems with air conditioning and occasional inadequate room servicing.
Cleanliness across the hotel is generally commended with many highlighting the well-maintained and tidy environment. Housekeeping is often appreciated for their consistent quality, although there are occasional criticisms regarding minor issues like stains on furniture or incomplete cleaning.
The staff at Dorsett Shepherds Bush are predominantly described as friendly, helpful and accommodating. Their professional and courteous demeanor contributes positively to guests' experiences, though there are occasional remarks about unfriendliness and slow check-ins.
The hotel offers reliable and high-speed free WiFi, which most guests found satisfactory. There are occasional issues with connectivity in some areas, but these are typically resolved promptly.
While the breakfast experience has room for improvement, particularly in terms of variety and quality control, some guests did enjoy the selection of hot and cold dishes. The Shikumen Chinese restaurant within the hotel is highly recommended for its quality, although the overall dining options could be more varied. The bar, although inviting, is criticized for its limited offerings and early closing times.
Families find the hotel generally accommodating with spacious rooms and courteous staff enhancing their stay. However, some issues like dusty smells in rooms and inadequate service for children have been noted.
Nightlife around the area is lively with various nearby bars and pubs and the hotel's own bar is praised for its vibrant atmosphere, especially on Friday nights. However, some guests mention feeling unsafe in the neighborhood at night.
Overall, Dorsett Shepherds Bush London is celebrated for its stylish decor, comfortable accommodations, prime location and attentive staff, making it a favorable choice for travelers seeking a balance of luxury and convenience in London.
Categories
4 Star
Sustainability Journey
Honeymoon
$
+2
Info
Summary of reviews
The Hoxton, Shepherds Bush, stands out as an exceptional choice for travelers seeking comfort, style and convenience in London. Its prime location is a major highlight, offering easy access to multiple subway lines and key attractions, making it ideal for exploring the city. The neighborhood is vibrant and multicultural with a variety of shops, cafes and entertainment venues nearby, including the massive Westfield shopping center and popular concert halls like the O2 Shepherd’s Bush Empire. Despite some minor drawbacks such as occasional untidiness of the surrounding streets, the location’s benefits greatly outweigh these issues.
The breakfast experience at the hotel, while featuring high-quality and delicious dishes, has received mixed reviews due to its high cost, limited variety and inconsistent service. Conversely, the dinner service at the main restaurant, Chet’s, garners high praise for its lively atmosphere and flavorful Thai cuisine. Though some guests find the food a bit too spicy or overpriced, the friendly staff and vibrant bar scene largely contribute to a positive dining experience.
The hotel's rooms are applauded for their stylish design, comfort and cleanliness. Guests appreciate the very comfy beds, quality linen and thoughtful amenities such as complimentary tea, coffee and a mini radio. The rooms, although compact, are well-equipped and efficiently laid out with features like spacious bathrooms contributing to their appeal. However, limited storage space may be a concern for those with larger luggage or longer stays.
Cleanliness is a strong suit of The Hoxton, Shepherds Bush with numerous reviews highlighting the hotel’s spotless rooms and well-maintained common areas. This high standard of cleanliness, combined with the modern and stylish decor, ensures a comfortable and pleasant experience for guests.
The staff at the hotel receive consistent praise for their warmth, professionalism and helpfulness. From the front desk to housekeeping, the team contributes significantly to the welcoming atmosphere and overall positive experience. Guests frequently highlight instances of staff going above and beyond to ensure a memorable stay.
Additionally, the hotel offers convenient amenities such as free Wi-Fi, though experiences with the connection can vary. While some guests find the Wi-Fi fast and satisfactory, others report inconsistent connectivity. Nonetheless, the complimentary service is a valued perk.
The hotel’s beds are a standout feature with guests often describing them as exceptionally comfortable and conducive to a restful night’s sleep. The quality of pillows and bedding further enhances this positive impression.
As a four-star establishment, The Hoxton, Shepherds Bush, offers a luxurious yet budget-friendly experience with its stylish decor, modern amenities and exceptional service. The eco-friendly elements incorporated throughout the hotel add to its trendy appeal. Guests consistently praise its value for money, making it a superb choice for those seeking a chic and comfortable stay in London.
Moreover, the hotel is notably dog-friendly, providing special amenities for pets and a welcoming atmosphere for pet owners. The accommodating staff and convenient location further enhance its appeal as a pet-friendly destination.
In summary, The Hoxton, Shepherds Bush combines a strategic location, stylish comfort, excellent cleanliness and outstanding service, making it a highly recommended option for travelers exploring London.
The breakfast experience at the hotel, while featuring high-quality and delicious dishes, has received mixed reviews due to its high cost, limited variety and inconsistent service. Conversely, the dinner service at the main restaurant, Chet’s, garners high praise for its lively atmosphere and flavorful Thai cuisine. Though some guests find the food a bit too spicy or overpriced, the friendly staff and vibrant bar scene largely contribute to a positive dining experience.
The hotel's rooms are applauded for their stylish design, comfort and cleanliness. Guests appreciate the very comfy beds, quality linen and thoughtful amenities such as complimentary tea, coffee and a mini radio. The rooms, although compact, are well-equipped and efficiently laid out with features like spacious bathrooms contributing to their appeal. However, limited storage space may be a concern for those with larger luggage or longer stays.
Cleanliness is a strong suit of The Hoxton, Shepherds Bush with numerous reviews highlighting the hotel’s spotless rooms and well-maintained common areas. This high standard of cleanliness, combined with the modern and stylish decor, ensures a comfortable and pleasant experience for guests.
The staff at the hotel receive consistent praise for their warmth, professionalism and helpfulness. From the front desk to housekeeping, the team contributes significantly to the welcoming atmosphere and overall positive experience. Guests frequently highlight instances of staff going above and beyond to ensure a memorable stay.
Additionally, the hotel offers convenient amenities such as free Wi-Fi, though experiences with the connection can vary. While some guests find the Wi-Fi fast and satisfactory, others report inconsistent connectivity. Nonetheless, the complimentary service is a valued perk.
The hotel’s beds are a standout feature with guests often describing them as exceptionally comfortable and conducive to a restful night’s sleep. The quality of pillows and bedding further enhances this positive impression.
As a four-star establishment, The Hoxton, Shepherds Bush, offers a luxurious yet budget-friendly experience with its stylish decor, modern amenities and exceptional service. The eco-friendly elements incorporated throughout the hotel add to its trendy appeal. Guests consistently praise its value for money, making it a superb choice for those seeking a chic and comfortable stay in London.
Moreover, the hotel is notably dog-friendly, providing special amenities for pets and a welcoming atmosphere for pet owners. The accommodating staff and convenient location further enhance its appeal as a pet-friendly destination.
In summary, The Hoxton, Shepherds Bush combines a strategic location, stylish comfort, excellent cleanliness and outstanding service, making it a highly recommended option for travelers exploring London.
Categories
4 Star
Sustainability Journey
Dog Friendly
$
+1
Info
Summary of reviews
The Park Plaza London, Park Royal garners substantial praise across various review categories, reflecting a generally positive guest experience. The hotel's strategic location is highly regarded, being conveniently close to the Park Royal Tube station on the Piccadilly line, which provides excellent connectivity to central London and major destinations like King's Cross and Oxford Street. The location balances accessibility with tranquility, situated in a quiet suburban area yet boasting nearby amenities such as shops, cinemas and restaurants. This makes it particularly appealing for both tourists and those attending events at Wembley.
The breakfast experience is widely commended for its diverse selection of hot and cold options, including gluten-free, vegetarian and vegan choices. Guests find the breakfast area clean and the staff friendly and helpful, enhancing the overall experience. However, some guests note repetitive menu items and feel the breakfast could improve in variety and warmth. The dinner service, while generally praised for the food quality and accommodating dietary requests, receives mixed feedback regarding high prices, limited menu options and occasional slow service. Special dishes do stand out, but guests suggest exploring dining options outside the hotel.
Rooms at the Park Plaza London, Park Royal are consistently lauded for their cleanliness, spaciousness and modern amenities. The contemporary design, comfortable beds and thoughtful features like touchpad controls and Elemis products contribute to a pleasant stay. Families appreciate the large room sizes and stylish decor, though minor issues such as air conditioning problems are noted by a few.
Staff at the hotel are frequently highlighted for their friendliness, efficiency and professionalism. Exceptional customer service is a common theme with particular praise for the reception and front desk teams. Despite rare mentions of less satisfactory behavior, the overall hospitality contributes significantly to the hotel's positive atmosphere.
The free WiFi service generally meets guests' expectations, offering fast and stable connections suitable for regular internet usage and basic streaming. The hotel also enhances the digital experience with a smooth online check-in process and efficient communication.
The gym is well-equipped and modern, providing a satisfactory fitness experience for many guests. While some equipment issues and space limitations are noted, the facilities are clean and maintained, offering convenience for those looking to stay active during their visit.
Parking at the hotel presents a mix of experiences. While some guests appreciate the secure and easily accessible underground parking, many express dissatisfaction with the high fees, limited spaces and navigational difficulties. The additional cost and management issues detract from the overall convenience.
For families, the hotel excels in providing a welcoming environment with amenities and activities designed to entertain children, making it a suitable choice for family stays.
In summary, Park Plaza London, Park Royal is praised for its advantageous location, comfortable and clean rooms, friendly staff and good breakfast options, making it a reliable choice for both leisure and business travelers. Areas for improvement include the dining service, parking management and further enhancements to breakfast variety.
The breakfast experience is widely commended for its diverse selection of hot and cold options, including gluten-free, vegetarian and vegan choices. Guests find the breakfast area clean and the staff friendly and helpful, enhancing the overall experience. However, some guests note repetitive menu items and feel the breakfast could improve in variety and warmth. The dinner service, while generally praised for the food quality and accommodating dietary requests, receives mixed feedback regarding high prices, limited menu options and occasional slow service. Special dishes do stand out, but guests suggest exploring dining options outside the hotel.
Rooms at the Park Plaza London, Park Royal are consistently lauded for their cleanliness, spaciousness and modern amenities. The contemporary design, comfortable beds and thoughtful features like touchpad controls and Elemis products contribute to a pleasant stay. Families appreciate the large room sizes and stylish decor, though minor issues such as air conditioning problems are noted by a few.
Staff at the hotel are frequently highlighted for their friendliness, efficiency and professionalism. Exceptional customer service is a common theme with particular praise for the reception and front desk teams. Despite rare mentions of less satisfactory behavior, the overall hospitality contributes significantly to the hotel's positive atmosphere.
The free WiFi service generally meets guests' expectations, offering fast and stable connections suitable for regular internet usage and basic streaming. The hotel also enhances the digital experience with a smooth online check-in process and efficient communication.
The gym is well-equipped and modern, providing a satisfactory fitness experience for many guests. While some equipment issues and space limitations are noted, the facilities are clean and maintained, offering convenience for those looking to stay active during their visit.
Parking at the hotel presents a mix of experiences. While some guests appreciate the secure and easily accessible underground parking, many express dissatisfaction with the high fees, limited spaces and navigational difficulties. The additional cost and management issues detract from the overall convenience.
For families, the hotel excels in providing a welcoming environment with amenities and activities designed to entertain children, making it a suitable choice for family stays.
In summary, Park Plaza London, Park Royal is praised for its advantageous location, comfortable and clean rooms, friendly staff and good breakfast options, making it a reliable choice for both leisure and business travelers. Areas for improvement include the dining service, parking management and further enhancements to breakfast variety.
Categories
4 Star
Sustainability Journey
Family
$
+7
Info
Summary of reviews
Overall, Hotel Indigo London K West Shepherd's Bush by IHG is a good choice for travelers looking for a reasonably priced hotel in a convenient location for exploring London. While some guests were disappointed with the outdated rooms and mixed experiences with breakfast and spa treatments, the hotel received high praise for its comfortable beds, friendly and helpful staff and overall cleanliness. Guests also appreciated the hotel's location, which is within walking distance of Shepherd's Bush and close to public transportation options. While there were some reports of issues with cleanliness and parking fees, these did not detract from guests' overall positive experience.
Categories
4 Star
Sustainability Journey
Spa
$
+3
Info
Summary of reviews
The Crowne Plaza London Ealing by IHG, is well-regarded by its guests for several key features that contribute to a positive overall experience. The hotel's location is a standout attribute, being adjacent to the Hanger Lane Underground Station, which provides easy access to Central London. This makes it a convenient choice for business and leisure travelers alike with additional accessibility to Wembley Stadium and Heathrow Airport. The soundproofing ensures a quiet stay despite its proximity to busy roadways.
Guests frequently praise the hotel's breakfast offerings, which include a wide selection of hot and cold dishes, typical English fare and hearty options. The breakfast service is noted for its organization and friendly staff, although some guests suggest areas for improvement in variety and freshness. Dinner at the on-site restaurant receives similar accolades, being described as delicious and good value for money, supported by good service, though there are occasional comments on menu limitations and waiting times.
The rooms at Crowne Plaza London Ealing are described as spacious, clean, modern and comfortable with effective soundproofing. While some guests noted occasional issues with outdated amenities and housekeeping lapses, the overall feedback highlights the rooms' size and cleanliness. The bedding, in particular, is often mentioned for its comfort, contributing to restful stays.
Cleanliness is a strong point throughout the hotel with guests consistently complimenting the well-maintained and tidy facilities. The staff receive high praise for their friendliness and helpfulness, contributing significantly to the guests' positive experiences. Specific staff members are often highlighted for exceptional service, adding a personal touch to the stay.
The hotel’s WiFi service generally receives positive remarks for its strength and speed, although some guests report occasional connectivity issues. The gym is appreciated for its cleanliness and decent equipment, catering well to guests' fitness needs.
Families find the hotel particularly accommodating with spacious family rooms and a safe, child-friendly environment. The staff's friendliness and the good breakfast options for children further enhance the family experience.
While the hotel provides many amenities expected of a 4-star establishment, some guests feel that certain aspects, such as the lack of room service and occasional breakfast quality issues, align more closely with a 3-star rating. Nonetheless, the hotel remains a popular choice for business travelers, thanks to its well-equipped rooms, convenient location and adequate office spaces for meetings.
Accessibility features are also commendable, making the hotel a comfortable option for guests with disabilities, complemented by accessible rooms and facilities, including ramp access and grab rails.
In summary, the Crowne Plaza London Ealing by IHG, offers a convenient, comfortable and clean stay with notable positives in its location, staff, dining options and family and accessibility features, making it a strong choice for visitors to London.
Guests frequently praise the hotel's breakfast offerings, which include a wide selection of hot and cold dishes, typical English fare and hearty options. The breakfast service is noted for its organization and friendly staff, although some guests suggest areas for improvement in variety and freshness. Dinner at the on-site restaurant receives similar accolades, being described as delicious and good value for money, supported by good service, though there are occasional comments on menu limitations and waiting times.
The rooms at Crowne Plaza London Ealing are described as spacious, clean, modern and comfortable with effective soundproofing. While some guests noted occasional issues with outdated amenities and housekeeping lapses, the overall feedback highlights the rooms' size and cleanliness. The bedding, in particular, is often mentioned for its comfort, contributing to restful stays.
Cleanliness is a strong point throughout the hotel with guests consistently complimenting the well-maintained and tidy facilities. The staff receive high praise for their friendliness and helpfulness, contributing significantly to the guests' positive experiences. Specific staff members are often highlighted for exceptional service, adding a personal touch to the stay.
The hotel’s WiFi service generally receives positive remarks for its strength and speed, although some guests report occasional connectivity issues. The gym is appreciated for its cleanliness and decent equipment, catering well to guests' fitness needs.
Families find the hotel particularly accommodating with spacious family rooms and a safe, child-friendly environment. The staff's friendliness and the good breakfast options for children further enhance the family experience.
While the hotel provides many amenities expected of a 4-star establishment, some guests feel that certain aspects, such as the lack of room service and occasional breakfast quality issues, align more closely with a 3-star rating. Nonetheless, the hotel remains a popular choice for business travelers, thanks to its well-equipped rooms, convenient location and adequate office spaces for meetings.
Accessibility features are also commendable, making the hotel a comfortable option for guests with disabilities, complemented by accessible rooms and facilities, including ramp access and grab rails.
In summary, the Crowne Plaza London Ealing by IHG, offers a convenient, comfortable and clean stay with notable positives in its location, staff, dining options and family and accessibility features, making it a strong choice for visitors to London.
Categories
4 Star
Sustainability Journey
Golf
$
+7
Info
Summary of reviews
Homestay Hotel Heathrow enjoys a strategic location ideal for travelers, especially those needing quick access to Heathrow Airport. Just a short tube ride away from the airport and close to Hounslow Central underground station, it offers exceptional convenience for travel to and from central London. The nearby area's array of shops, restaurants and local amenities, combined with the hotel's picturesque and clean settings, add to its appeal. The friendly and helpful staff contribute significantly to a welcoming atmosphere, enhancing the overall guest experience.
The breakfast at Homestay Hotel Heathrow generally receives positive feedback with many guests praising its delicious and ample portions, freshly cooked offerings and attentive service. The traditional British breakfast is particularly well-liked for its heartiness and fair pricing. However, some inconsistencies in availability and quality were reported with a few guests encountering unavailability issues, timing conflicts or a lack of vegetarian options. Ensuring breakfast details ahead of time is recommended to avoid surprises.
Room reviews highlight their compact nature but emphasize the cleanliness and comfort provided. While the small size was a common remark, the rooms' modern decor, necessary amenities and clean environments received positive feedback. Guests noted some minor issues such as noise levels and occasional unclean spots, but overall, the rooms were deemed functional and suitable for short stays. The staff's welcoming and accommodating nature further bolstered the hotel's positive impression.
Cleanliness at Homestay Hotel Heathrow garnered mixed reviews. Many guests praised the hotel's cleanliness, modern feel and attention to detail. However, several instances of hygiene concerns, ranging from minor lapses to more significant issues like bed bugs, were also reported. This indicates a variability in cleaning standards, suggesting a more consistent approach could enhance guest satisfaction.
The exceptional service provided by the staff stands out as a highlight, frequently described as friendly, helpful and accommodating. Whether offering solutions, providing guidance or delivering a warm welcome, the staff's dedication to guest satisfaction is a cornerstone of the hotel's inviting atmosphere.
Parking at the hotel presents a mixed experience. While some guests found the process easy and appreciated the secure options, others were inconvenienced by the off-site parking arrangements and additional charges. Understanding the parking logistics in advance is advisable to ensure a smoother experience.
Homestay Hotel Heathrow is also celebrated for its family-friendly environment with spacious and comfortable family rooms that cater to groups and larger parties. The staff's positive interactions with children and the welcoming ambiance make it an ideal choice for family travelers.
Guests generally found the beds at Homestay Hotel Heathrow comfortable, often noting the quality of sleep and room ambiance. However, a few guests reported issues with mattress firmness and pillow comfort. Improving these minor aspects could enhance the overall bedding experience.
For business travelers, the hotel's convenient location near important venues and its practical features offer significant value. While the lack of in-room desks was noted, the helpful and friendly staff, combined with the hotel's proximity to business hubs, make it a competent choice for work-related stays.
In summary, Homestay Hotel Heathrow offers a highly convenient and welcoming stay with an excellent location, friendly staff and clean, comfortable rooms. Despite some minor inconsistencies, it remains a solid option for travelers of all types, including families and business visitors.
The breakfast at Homestay Hotel Heathrow generally receives positive feedback with many guests praising its delicious and ample portions, freshly cooked offerings and attentive service. The traditional British breakfast is particularly well-liked for its heartiness and fair pricing. However, some inconsistencies in availability and quality were reported with a few guests encountering unavailability issues, timing conflicts or a lack of vegetarian options. Ensuring breakfast details ahead of time is recommended to avoid surprises.
Room reviews highlight their compact nature but emphasize the cleanliness and comfort provided. While the small size was a common remark, the rooms' modern decor, necessary amenities and clean environments received positive feedback. Guests noted some minor issues such as noise levels and occasional unclean spots, but overall, the rooms were deemed functional and suitable for short stays. The staff's welcoming and accommodating nature further bolstered the hotel's positive impression.
Cleanliness at Homestay Hotel Heathrow garnered mixed reviews. Many guests praised the hotel's cleanliness, modern feel and attention to detail. However, several instances of hygiene concerns, ranging from minor lapses to more significant issues like bed bugs, were also reported. This indicates a variability in cleaning standards, suggesting a more consistent approach could enhance guest satisfaction.
The exceptional service provided by the staff stands out as a highlight, frequently described as friendly, helpful and accommodating. Whether offering solutions, providing guidance or delivering a warm welcome, the staff's dedication to guest satisfaction is a cornerstone of the hotel's inviting atmosphere.
Parking at the hotel presents a mixed experience. While some guests found the process easy and appreciated the secure options, others were inconvenienced by the off-site parking arrangements and additional charges. Understanding the parking logistics in advance is advisable to ensure a smoother experience.
Homestay Hotel Heathrow is also celebrated for its family-friendly environment with spacious and comfortable family rooms that cater to groups and larger parties. The staff's positive interactions with children and the welcoming ambiance make it an ideal choice for family travelers.
Guests generally found the beds at Homestay Hotel Heathrow comfortable, often noting the quality of sleep and room ambiance. However, a few guests reported issues with mattress firmness and pillow comfort. Improving these minor aspects could enhance the overall bedding experience.
For business travelers, the hotel's convenient location near important venues and its practical features offer significant value. While the lack of in-room desks was noted, the helpful and friendly staff, combined with the hotel's proximity to business hubs, make it a competent choice for work-related stays.
In summary, Homestay Hotel Heathrow offers a highly convenient and welcoming stay with an excellent location, friendly staff and clean, comfortable rooms. Despite some minor inconsistencies, it remains a solid option for travelers of all types, including families and business visitors.
Categories
Sustainability Journey
4 Star
Family
$
+5
Info
Summary of reviews
The Hilton London Kensington Hotel is highly valued for its prime location, strategically positioned near Shepherds Bush and Holland Park tube stations, which offers easy access to central London. Proximity to Shepherds Bush station, Westfield Shopping Centre and various dining and entertainment options makes it an excellent choice for both business and leisure travelers. Despite its connectivity, the hotel's neighborhood is described as quiet and serene, allowing peaceful walks to nearby parks and markets without the heavy traffic commotion of more central zones. Visitors find the convenient public transport options with bus stops and tube stations just a short walk away very accessible.
The breakfast at the hotel is widely praised, known for its variety and high quality, catering to various dietary requirements with options like vegan and gluten-free food. The buffet is well-organized and plentiful and the friendly service by the staff adds to the positive experience. Although there were minor issues such as inconsistent food temperatures and occasional waiting times, the breakfast usually leaves a lasting good impression on guests.
Dinner experiences at the hotel are generally positive, especially at the hotel's bar, where the meals are tasty and the atmosphere pleasant. Guests appreciate the friendly and accommodating nature of the service. However, the restaurant's menu is found to be limited at times with occasional unavailability of certain items and slow preparation times. Despite the high quality of bar meals, the restaurant is noted to be pricey and the food can occasionally be bland. Nevertheless, the staff's dedication often compensates for these shortcomings.
Rooms at the Hilton London Kensington Hotel receive mixed reviews. Positives include cleanliness, adequate lighting, useful amenities and comfort, especially for those needing rest after long travels. However, there are significant concerns about room size, outdated decor and maintenance issues such as poor temperature control, noise from external units and cleanliness of carpets and bathrooms. Many guests feel the rooms lack value for money, indicating a need for refurbishment and updating.
Cleanliness in some areas of the hotel is appreciated with regularly serviced rooms, spotless beddings and clean public spaces. However, the overall sentiment leans towards a need for better maintenance and renovation with complaints about stained carpets, dusty rooms and worn interiors.
The staff at the Hilton London Kensington Hotel consistently receive high praise for their professionalism, friendliness and attentiveness. They enhance the overall experience with their courteous and efficient service with notable commendation for breakfast and bar staff despite occasional slow service at times. The positive interactions with staff significantly contribute to guest satisfaction.
The hotel's WiFi service garners mixed feedback. Some guests find it reliable and decent when free, especially through the Hilton Honors program. However, others report issues with intermittent connectivity, weak signals and dissatisfaction with the additional charges for WiFi in contrast to other hotels offering free service. There is also a noted shortage of USB charging points and plugs near the beds.
The gym provides a decent fitness experience with modern equipment, though some visitors feel it could use an upgrade and find the ambiance uninviting. The facility lacks weightlifting equipment and may not fully meet the expectations of avid fitness enthusiasts.
Parking at the hotel is appreciated for its convenience with secure on-site facilities and helpful staff. However, the high parking fees are a common criticism, seen as a significant downside and considerably affecting the overall value.
The location is favorable for exploring London's nightlife with easy access to central London while maintaining a quiet neighborhood atmosphere by night, making it suitable for both nightlife lovers and those seeking a restful stay.
The comfort of the beds also attracts mixed reviews. While many guests find the beds comfortable and conducive to a good night's sleep, others report the beds being too hard, noisy or uncomfortable with specific issues like creaking frames and noisy springs.
Overall, the Hilton London Kensington Hotel shines with its excellent location, friendly staff and quality breakfast but shows room for improvement in areas like room maintenance, WiFi service and dining options to meet higher guest expectations.
The breakfast at the hotel is widely praised, known for its variety and high quality, catering to various dietary requirements with options like vegan and gluten-free food. The buffet is well-organized and plentiful and the friendly service by the staff adds to the positive experience. Although there were minor issues such as inconsistent food temperatures and occasional waiting times, the breakfast usually leaves a lasting good impression on guests.
Dinner experiences at the hotel are generally positive, especially at the hotel's bar, where the meals are tasty and the atmosphere pleasant. Guests appreciate the friendly and accommodating nature of the service. However, the restaurant's menu is found to be limited at times with occasional unavailability of certain items and slow preparation times. Despite the high quality of bar meals, the restaurant is noted to be pricey and the food can occasionally be bland. Nevertheless, the staff's dedication often compensates for these shortcomings.
Rooms at the Hilton London Kensington Hotel receive mixed reviews. Positives include cleanliness, adequate lighting, useful amenities and comfort, especially for those needing rest after long travels. However, there are significant concerns about room size, outdated decor and maintenance issues such as poor temperature control, noise from external units and cleanliness of carpets and bathrooms. Many guests feel the rooms lack value for money, indicating a need for refurbishment and updating.
Cleanliness in some areas of the hotel is appreciated with regularly serviced rooms, spotless beddings and clean public spaces. However, the overall sentiment leans towards a need for better maintenance and renovation with complaints about stained carpets, dusty rooms and worn interiors.
The staff at the Hilton London Kensington Hotel consistently receive high praise for their professionalism, friendliness and attentiveness. They enhance the overall experience with their courteous and efficient service with notable commendation for breakfast and bar staff despite occasional slow service at times. The positive interactions with staff significantly contribute to guest satisfaction.
The hotel's WiFi service garners mixed feedback. Some guests find it reliable and decent when free, especially through the Hilton Honors program. However, others report issues with intermittent connectivity, weak signals and dissatisfaction with the additional charges for WiFi in contrast to other hotels offering free service. There is also a noted shortage of USB charging points and plugs near the beds.
The gym provides a decent fitness experience with modern equipment, though some visitors feel it could use an upgrade and find the ambiance uninviting. The facility lacks weightlifting equipment and may not fully meet the expectations of avid fitness enthusiasts.
Parking at the hotel is appreciated for its convenience with secure on-site facilities and helpful staff. However, the high parking fees are a common criticism, seen as a significant downside and considerably affecting the overall value.
The location is favorable for exploring London's nightlife with easy access to central London while maintaining a quiet neighborhood atmosphere by night, making it suitable for both nightlife lovers and those seeking a restful stay.
The comfort of the beds also attracts mixed reviews. While many guests find the beds comfortable and conducive to a good night's sleep, others report the beds being too hard, noisy or uncomfortable with specific issues like creaking frames and noisy springs.
Overall, the Hilton London Kensington Hotel shines with its excellent location, friendly staff and quality breakfast but shows room for improvement in areas like room maintenance, WiFi service and dining options to meet higher guest expectations.
Categories
4 Star
Sustainability Journey
Dog Friendly
$
+2
Info
Summary of reviews
The Hilton London Olympia enjoys a highly praised location in a quiet, central area of Kensington. This makes it ideal for visitors, particularly business travelers, conference attendees and those attending events at the nearby Olympia Exhibition Centre. Guests appreciate the safe, clean and walkable neighborhood with easy access to public transportation. The location provides convenience for accessing attractions such as the Royal Albert Hall and various museums, despite some minor drawbacks related to tube station accessibility.
Breakfast at the hotel is considered excellent with a wide variety of fresh and delicious options catering to diverse dietary needs. The breakfast staff receive high marks for friendliness and attentiveness, though occasional concerns about food temperature and cost are noted. Dinner experiences also garner positive feedback for food quality with the ambiance enhanced by friendly service and good vegetarian options, despite some complaints regarding pricing and service speed.
Rooms at the Hilton London Olympia receive mixed reviews. Many guests appreciate the spaciousness and cleanliness of certain rooms, which are comfortable and well-equipped. However, there are significant complaints about outdated decor, worn furniture and maintenance issues. Noise, poor natural light and inadequate heating or air conditioning are also mentioned, reflecting a need for refurbishment.
Cleanliness standards are generally high with rooms and public areas well-maintained by a friendly and efficient housekeeping staff. However, some guests point out specific areas needing attention, particularly the bathrooms and communal corridors.
The staff are a notable highlight, frequently praised for their friendliness, helpfulness and professionalism. Individual team members are often singled out for providing exceptional service, enhancing the overall guest experience.
Reviews about the free WiFi are mixed with some guests finding it reliable while others face issues with speed, connectivity and additional charges. The gym is small but considered well-equipped for short workouts, though its limited space is noted.
Parking facilities at the hotel offer secure options but receive criticism for high costs and limited availability. The layout of the car park is also described as challenging to navigate.
Families find the hotel accommodating with provisions such as adjoining rooms and high chairs. The hotel is described as family-friendly, attentive to special occasions and considerate of young children’s needs.
The hotel's proximity to nightlife venues is appreciated, offering easy access to a vibrant scene with nearby clubs and bars. However, this also means potential noise from street traffic and sirens could affect the quietness of an individual’s stay.
In summary, the Hilton London Olympia offers an attractive location with excellent breakfast and dining experiences, commendable staff service and a family-friendly atmosphere, despite notable areas in need of room refurbishments and improvements in WiFi service and parking arrangements.
Breakfast at the hotel is considered excellent with a wide variety of fresh and delicious options catering to diverse dietary needs. The breakfast staff receive high marks for friendliness and attentiveness, though occasional concerns about food temperature and cost are noted. Dinner experiences also garner positive feedback for food quality with the ambiance enhanced by friendly service and good vegetarian options, despite some complaints regarding pricing and service speed.
Rooms at the Hilton London Olympia receive mixed reviews. Many guests appreciate the spaciousness and cleanliness of certain rooms, which are comfortable and well-equipped. However, there are significant complaints about outdated decor, worn furniture and maintenance issues. Noise, poor natural light and inadequate heating or air conditioning are also mentioned, reflecting a need for refurbishment.
Cleanliness standards are generally high with rooms and public areas well-maintained by a friendly and efficient housekeeping staff. However, some guests point out specific areas needing attention, particularly the bathrooms and communal corridors.
The staff are a notable highlight, frequently praised for their friendliness, helpfulness and professionalism. Individual team members are often singled out for providing exceptional service, enhancing the overall guest experience.
Reviews about the free WiFi are mixed with some guests finding it reliable while others face issues with speed, connectivity and additional charges. The gym is small but considered well-equipped for short workouts, though its limited space is noted.
Parking facilities at the hotel offer secure options but receive criticism for high costs and limited availability. The layout of the car park is also described as challenging to navigate.
Families find the hotel accommodating with provisions such as adjoining rooms and high chairs. The hotel is described as family-friendly, attentive to special occasions and considerate of young children’s needs.
The hotel's proximity to nightlife venues is appreciated, offering easy access to a vibrant scene with nearby clubs and bars. However, this also means potential noise from street traffic and sirens could affect the quietness of an individual’s stay.
In summary, the Hilton London Olympia offers an attractive location with excellent breakfast and dining experiences, commendable staff service and a family-friendly atmosphere, despite notable areas in need of room refurbishments and improvements in WiFi service and parking arrangements.
Categories
4 Star
Sustainability Journey
Honeymoon
$
+4
Info
Summary of reviews
The Residence Inn by Marriott London Kensington boasts an excellent location that offers both convenience and vibrancy. Its proximity to multiple Underground stations and practical amenities like a large Tesco supermarket next door makes it ideal for exploring London’s iconic attractions and bustling city life. The neighborhood is described as quiet, safe and beautiful, providing a peaceful retreat after a day of sightseeing. The location caters well to families, event-goers and those seeking dining and entertainment options around Kensington High Street.
The breakfast at the hotel is generally well-received for its quality and variety with positive remarks on its delicious offerings and the range catering to different dietary needs. The breakfast staff, especially managers like Roberto, enhance the experience with their attentiveness. Despite the occasional criticism regarding menu repetitiveness and crowdedness during peak times, the breakfast provides a robust start to the day.
Dinner options, notably the nearby Italian restaurant offering room service, have been praised for their quality and convenience. Other local dining spots and a well-managed bar add to the enjoyable dining experience, though some guests noted a limited variety of options within the hotel itself.
Rooms are often praised for their spaciousness, modern furnishings and the convenience of well-equipped kitchenettes. The clean and comfortable environment, along with the hotel’s peaceful neighborhood and proximity to public transport, enhances the overall stay. However, some guests highlighted issues with room condition, including dated furnishings and occasional cleanliness lapses.
Cleanliness generally receives positive feedback with many rooms described as spotless and well-maintained. However, inconsistencies exist with some guests reporting dust and other cleanliness issues, particularly in common areas and less visible spaces in rooms.
The staff at the hotel are frequently commended for their friendliness, helpfulness and professionalism. Notable mentions include Orked at the front desk, Roberto at breakfast, Theo at the bar and Daniel the bartender, all contributing positively to the guest experience. Although there are occasional complaints about unhelpful staff and communication lapses, the majority of feedback underscores a welcoming environment created by the dedicated team.
Wi-Fi quality presents a mixed bag; while some guests enjoyed good internet speed and reliability, others experienced unstable connections and issues with internet-enabled TVs. The inconsistency led to some disappointment, particularly for those who required stable connectivity.
The gym is highly rated for its modernity and comprehensive facilities, offering a clean and well-equipped workout area for guests.
Parking presents a challenge due to the lack of on-site options, necessitating the use of nearby paid alternatives that some guests found expensive and inconvenient. Advanced planning is recommended for those traveling by car.
For families, the Residence Inn by Marriott London Kensington stands out as an ideal choice, offering spacious suites equipped with kitchens, multiple bathrooms and family-friendly layouts. The strategic location, accommodating staff and practical amenities like in-room dryers and extra beds make it particularly suitable for family stays. The hotel’s ability to provide a home-like environment further enhances its appeal for family vacations.
Overall, the Residence Inn by Marriott London Kensington is widely regarded as a convenient and comfortable option for travelers with its prime location, spacious rooms, quality dining options and dedicated staff contributing to a largely positive guest experience.
The breakfast at the hotel is generally well-received for its quality and variety with positive remarks on its delicious offerings and the range catering to different dietary needs. The breakfast staff, especially managers like Roberto, enhance the experience with their attentiveness. Despite the occasional criticism regarding menu repetitiveness and crowdedness during peak times, the breakfast provides a robust start to the day.
Dinner options, notably the nearby Italian restaurant offering room service, have been praised for their quality and convenience. Other local dining spots and a well-managed bar add to the enjoyable dining experience, though some guests noted a limited variety of options within the hotel itself.
Rooms are often praised for their spaciousness, modern furnishings and the convenience of well-equipped kitchenettes. The clean and comfortable environment, along with the hotel’s peaceful neighborhood and proximity to public transport, enhances the overall stay. However, some guests highlighted issues with room condition, including dated furnishings and occasional cleanliness lapses.
Cleanliness generally receives positive feedback with many rooms described as spotless and well-maintained. However, inconsistencies exist with some guests reporting dust and other cleanliness issues, particularly in common areas and less visible spaces in rooms.
The staff at the hotel are frequently commended for their friendliness, helpfulness and professionalism. Notable mentions include Orked at the front desk, Roberto at breakfast, Theo at the bar and Daniel the bartender, all contributing positively to the guest experience. Although there are occasional complaints about unhelpful staff and communication lapses, the majority of feedback underscores a welcoming environment created by the dedicated team.
Wi-Fi quality presents a mixed bag; while some guests enjoyed good internet speed and reliability, others experienced unstable connections and issues with internet-enabled TVs. The inconsistency led to some disappointment, particularly for those who required stable connectivity.
The gym is highly rated for its modernity and comprehensive facilities, offering a clean and well-equipped workout area for guests.
Parking presents a challenge due to the lack of on-site options, necessitating the use of nearby paid alternatives that some guests found expensive and inconvenient. Advanced planning is recommended for those traveling by car.
For families, the Residence Inn by Marriott London Kensington stands out as an ideal choice, offering spacious suites equipped with kitchens, multiple bathrooms and family-friendly layouts. The strategic location, accommodating staff and practical amenities like in-room dryers and extra beds make it particularly suitable for family stays. The hotel’s ability to provide a home-like environment further enhances its appeal for family vacations.
Overall, the Residence Inn by Marriott London Kensington is widely regarded as a convenient and comfortable option for travelers with its prime location, spacious rooms, quality dining options and dedicated staff contributing to a largely positive guest experience.
Categories
4 Star
Sustainability Journey
Luxury
Categories
2
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