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Summary of reviewsHotel The Scene enjoys a highly praised location, especially for those attending events at the nearby Nissan Stadium or looking to explore the local area. Its proximity to Shin-Yokohama station offers convenience, despite mixed reviews about the walking distance. The hotel provides a leisure-focused design with spacious, comfortable rooms that enhance its appeal.
Guests consistently celebrate the hotel for its exceptional breakfast offerings, recognized for their quality, taste, and affordability. The option to have breakfast delivered to rooms adds to the convenience, further solidifying its reputation as a standout feature for a satisfying start to the day.
The accommodations at Hotel The Scene are notable for their spaciousness and cleanliness, with guests repeatedly praising the serene and quiet environment. The country-style interior offers a blend of style and functionality, equipped with various amenities such as cutlery and a microwave for added convenience. Despite minor concerns about the water purifier, the overall feedback is overwhelmingly positive, promising a comfortable and aesthetically pleasing stay.
Cleanliness is a favorable aspect of the hotel, with guests appreciating the immaculate state of rooms and bathrooms. The well-maintained facilities and responsive service enhance the practicality of staying at the hotel. Some minor issues are noted, but they do not overshadow the general desire of visitors to return.
The staff receives high praise for their exceptional service and warm demeanor. Their attentiveness and willingness to assist ensure guests feel welcomed and cared for. Positive impressions are particularly noted about interactions with the reception staff, who provide polite and helpful service, contributing to a delightful stay experience.
Feedback on the beds is mixed, with guests appreciating the spaciousness but noting the firmness of the mattresses. While the thoroughness of bed-making services suggests attention to cleanliness, the firmness may not meet everyone's preference for comfort.
Overall, Hotel The Scene offers a satisfactory experience, balancing location, service, and amenities that contribute to a favorable impression among guests.
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