Tru by Hilton Albany Crossgates Mall enjoys a superb location near Crossgates Mall, providing easy access to shopping and dining options, while being conveniently close to major highways and downtown Albany. The hotel’s quiet setting, coupled with generally positive feedback on its cleanliness and amenities, makes it a preferred choice for both short stays and extended visits.
The breakfast offerings are a standout feature with guests frequently praising the wide variety and quality of the menu. Fresh fruit, hot options and grab-and-go items are commonly available and the unique experience of watching pancakes being made adds a fun element to the morning. However, some guests mentioned that breakfast items were not always replenished promptly.
Rooms at the hotel receive high marks for cleanliness, modern updates and spaciousness. The inclusion of amenities such as microwaves, fridges and coffee machines enhances the comfort of the guests. While a few reviews noted minor issues like an occasional unpleasant smell, most guests found the rooms to be well-maintained and comfortable.
Cleanliness throughout the hotel is broadly appreciated with many guests noting that the property feels well-maintained and tidy. The friendly and helpful staff significantly contribute to this positive impression, maintaining high standards in both customer service and adherence to COVID protocols.
The pool area receives varied feedback. While some guests appreciate the clean and refreshing pool that stays open until 11 PM, others report issues with water quality and temperature. Despite these concerns, the pool area offers enjoyable amenities like a pool table.
Beds at the hotel elicit mixed responses. While many guests find them comfortable, others describe them as either too hard or too soft. The quality of mattresses and pillows also attracted some criticism, indicating that comfort levels can vary based on individual preferences.
In summary, Tru by Hilton Albany Crossgates Mall offers a convenient location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for travelers, despite some areas for improvement with the pool and bed comfort.
The Yankee, Trademark Collection by Wyndham, situated in the heart of the Berkshires, is widely appreciated for its strategic location, offering easy access to cultural attractions, charming towns, and essential amenities. Despite its proximity to a main road, the hotel maintains a tranquil ambiance suitable for both adventurous and leisurely pursuits. Guests find its central positioning ideal for exploring the region and accessing diverse dining options.
The hotel provides a delightful breakfast experience, featuring an impressive variety of options including an omelet station, which enhances the morning routine, though guests occasionally wish for more variation. Rooms are spacious and comfortable, noted for cleanliness and quiet atmosphere, complemented by modern amenities. Though some rooms are slightly dated, they offer cozy fireplaces, jetted tubs, and picturesque views, with beds receiving high praise for comfort. The property's overall cleanliness is consistently highlighted, supported by friendly and attentive staff, enhancing the welcoming environment.
The pool facilities, including both indoor and outdoor options, are well-maintained and often appreciated for their warm temperatures and ample space. Families particularly enjoy these amenities, making the hotel a popular choice for family gatherings and group stays. The inviting atmosphere is further enriched by cozy room features like fireplaces and jacuzzis, catering to guests seeking relaxation.
Overall, The Yankee offers a reliable, comfortable, and conveniently priced stay, underscored by its cleanliness, excellent value, and outstanding customer service. Despite minor updates needed, the hotel remains a memorable option for repeat visitors. Its amenities, particularly the fireplaces and whirlpool tubs, contribute to a pleasing and soothing experience, making it an attractive destination for both solo travelers and families alike.
The Hilton Garden Inn Troy receives a wealth of positive reviews, particularly highlighting its strategic location, breakfast offerings, room quality, cleanliness, and staff service. Situated conveniently for those visiting Rensselaer Polytechnic Institute (RPI) and other local attractions, the hotel's central location is ideal for exploring Troy and nearby areas. Guests appreciate its proximity to essential amenities and ease of access to downtown Troy.
The hotel's breakfast is frequently praised for its delicious taste and high-quality ingredients, offering a satisfying range of options from buffet to made-to-order meals. Even though it is not complimentary, many guests find the breakfast well worth the price. The rooms at the hotel are lauded for their cleanliness, spaciousness, and comfort, with the beds particularly noted for a restful sleep. Despite some suggestions for updates, most guests are satisfied with the pleasant aesthetic of the rooms.
Cleanliness is a notable aspect of the hotel, with many visitors appreciating the tidy environment and comfortable beds. While there are minor areas for improvement—such as room freshness and certain common areas—a majority of guests find the hotel inviting. The staff at Hilton Garden Inn Troy are consistently recognized for their friendliness and helpfulness. From the dining area to check-out, the staff’s accommodating nature enhances the overall guest experience, contributing to a welcoming atmosphere.
Overall, the Hilton Garden Inn Troy is a recommended choice for travelers seeking convenience, a hearty breakfast, comfortable accommodations, and excellent service, with minor improvements in certain areas potentially elevating the guest experience further.
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Sustainability Journey
Pool
Heated Pool
Indoor Pool
3 Star
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-7 out of 7 hotels in and around Kinderhook