The Red Lion Hotel Ellensburg enjoys a strategic location highly favored by guests for its ease of access and proximity to a variety of attractions and amenities. Directly off the freeway, it serves as a convenient stop for travelers, particularly those attending events at the Gorge Amphitheater. The surrounding area offers diverse dining options and facilities like gas stations and shopping centers, all contributing to a seamless experience for visitors.
Regarding accommodations, the hotel earns praise for its clean and comfortable rooms, highlighted by cozy beds and ample pillows that promise a restful night's sleep. Despite some facilities showing signs of age, the rooms feature essential amenities such as mini-fridges and microwaves, contributing to a satisfactory stay. The hotel's friendliness towards pets is also a noted strength, with accommodating policies and convenient arrangements for travelers with dogs.
Guests consistently commend the exceptional staff at the Red Lion Hotel Ellensburg. The team, including the general manager and front desk personnel, receive accolades for their warmth and readiness to assist, enhancing the overall experience. This positive interaction, coupled with the property’s central location, makes for an inviting and pleasant stay.
The indoor pool is a popular feature, especially for families, offering a refreshing respite and enjoyment for children. However, opinions on the pool’s condition vary, with some guests calling for improved cleanliness and maintenance.
The breakfast service presents a mixed picture, with some guests appreciating the variety and value, particularly enjoying the waffle machine. Nonetheless, there is a consensus for improvement in both the quality and availability of breakfast options.
While cleanliness receives acknowledgment for certain aspects like room tidiness, guests indicate a need for updates and better maintenance in areas such as the bathrooms and common spaces. Overall, the Red Lion Hotel Ellensburg, with its strategic location, welcoming staff, and comfortable accommodations, provides a generally positive experience, yet it could benefit from attention to renovation and enhancements in specific service areas.