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Summary of reviewsThe Royal Hotel in Stornoway stands out for its optimal location, outstanding dining experiences, commendable rooms and exceptionally clean premises. Situated centrally, near shops, bars, restaurants and key landmarks like the harbour and Castle Lews, it provides convenience and superb views that enhance the stay. The setting by the marina further adds to the hotel's appeal, praised as picturesque and convenient for exploring the area and catching the ferry.
The breakfast at the Royal Hotel is a significant highlight. Guests appreciate the extensive variety and quality, starting early to cater to early risers with options ranging from continental to full Scottish breakfasts. The breakfast service is consistently noted for its freshness, taste and the friendly, professional demeanor of the staff. Despite occasional criticisms regarding value, the general consensus positions breakfast as a standout feature.
Dinner services at the hotel receive high acclaim with two dining options: an upscale restaurant and a casual pub-level eatery. Guests frequently describe the food as excellent, particularly highlighting the seafood and evening dishes. The Boatyard Restaurant also garners praise. Although some found the dinner prices on the higher side, the exceptional taste and quality justify the costs. Swift and friendly service further enhances the dining experience, making the hotel’s culinary offerings highly recommended.
The rooms at the Royal Hotel are noted for their cleanliness, comfort and charm. Many offer stunning views of Lews Castle and the harbour. Despite variations in room size and occasional remarks on dated decor, rooms are generally described as spotless, well-maintained and cozy with comfortable beds contributing significantly to guest satisfaction.
Cleanliness extends beyond the rooms with the entire hotel maintaining high standards. Airy and fresh environments are frequently mentioned, complemented by a friendly atmosphere and a nice bar. Bathrooms, though occasionally cramped, are also praised for their cleanliness.
The staff at the Royal Hotel receive consistent praise for their friendliness, helpfulness and professional conduct. Guests appreciate the warm, welcoming nature of the team with specific mentions of individuals enhancing the personal touch. The efficient and approachable demeanor of both front desk and restaurant staff markedly enrich the guest experience.
Parking at the hotel is convenient with a private car park appreciated for its safety and accessibility. However, challenges arise due to limited spaces, which can make parking difficult at times. Despite these minor issues, the secure and free parking is seen as a positive feature.
Overall, the Royal Hotel offers an excellent experience, characterized by its prime location, superb dining, clean and comfortable rooms and reliable, friendly staff. It strikes a commendable balance between value for money and quality, making it a preferred choice for visitors to Stornoway.
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