Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel
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Summary of reviewsThe Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, is a great choice for travelers who want a convenient location close to shopping, restaurants and downtown Knoxville. The staff is friendly and accommodating and the hotel is clean and well-maintained. While the breakfast received mixed reviews, the beds are extremely comfortable and the rooms are clean and updated. The majority of guests highly recommend this hotel due to its great location, clean rooms and wonderful staff. While there were a few areas for improvement, reviewers said they would return to the hotel and recommended it overall.
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About Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel
Guest Reviews
The Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel's location is perfect for travelers who want to be close to everything. Nestled beside the interstate, the hotel provides easy access to freeways, shopping and restaurants, making it a convenient location for anyone. Being near a gas station and multiple food options, guests can easily find places to eat or top off their gas tanks. The hotel is also close to downtown Knoxville and its surrounding areas, including graduate facilities. Guests can also take advantage of the convenience of being central to everything and having access to shopping venues. The staff was found to be friendly and accommodating with helpful clerks at the desk guiding guests on where to eat breakfast or how to get there. The location is quite clean and easy to park, although a couple of locals cautioned against going out alone at night. Overall, the hotel's guests were pleased with its location and the amenities offered.
The breakfast at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has received mixed feedback from guests. Some guests have praised the breakfast, describing it as exceptional, very good or even the best breakfast in a hotel. They have enjoyed the delicious dinner and appreciated the helpfulness of the lady who assisted them with breakfast. Other guests, however, were disappointed with the lack of a complimentary continental breakfast or the high cost of breakfast. Some guests felt that the breakfast could have been better, while others were satisfied with the well-cooked food and the option to have fresh items made upon request. Overall, the breakfast at the hotel seems to be a matter of personal preference and budget.
If you're looking for a comfortable and clean hotel room, the Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, might just be the place for you. Guests rave about the extremely comfortable beds and clean rooms with updated amenities. The friendly staff and good location are also a plus. Some guests did note that the rooms were small or crowded, but overall the reviews are positive. If you're a light sleeper, you might want to request a room where the mirror/sink are separate from the sleeping area to avoid disturbing others. However, many guests found the location and quality of the rooms to be so enjoyable that they plan to return for future stays.
If a good night's sleep is a top priority during your travels, you'll be pleased to know that the beds at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, have received glowing reviews from guests. Many guests reported that the beds were extremely comfortable with some even describing them as super comfortable. The linens and pillows also received positive mentions with several guests noting that they were superb. The beds were also described as clean and the location was convenient with great restaurants nearby. However, there were a few negative comments with some guests finding the beds too firm, too high or too hot. Nonetheless, if you prioritize comfort, this hotel might be a good choice for you, just don't forget to bring a step stool if you're under 5 feet tall! Another highlight of the hotel was the breakfast, which several guests described as the best they've had in a hotel.
If you're looking for a clean and fresh hotel in Knoxville, the Holiday Inn Knoxville N - Merchant Drive is definitely worth considering. Guests rave about the cleanliness of the rooms and overall property with many calling it very updated and on the luxury side. The location is also convenient and the staff is friendly. Though there are a few negative comments about cleanliness, the majority of guests appreciate how clean everything was. The rooms are particularly spotless and comfortable with many mentioning the comfy beds. Overall, the hotel seems to be very well maintained and guests can expect a clean and comfortable stay.
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has an exceptional staff! The majority of confirmed guest reviews rave about the friendliness and helpfulness of the staff. Guests mention that they were greeted with warm smiles and that the staff was accommodating and went out of their way to make their stay enjoyable. Several reviewers mention specific staff members by name and compliment their exceptional service. Guests also appreciate the cleanliness of the property and the convenience of having a restaurant and bar on site. However, a couple of guests mention that they encountered one rude staff member at check in and some feel that the front desk staff could improve on being more customer-friendly. Overall, however, the majority of guests highly recommend this hotel due to its great location, clean rooms and wonderful staff.
While some reviewers were disappointed with the location or cost of the Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, many guests had positive experiences during their stays. Some reviewers found the hotel to be very good and convenient and a great option for short stays. Additionally, many guests reported staying at this property multiple times and consistently having good experiences. While there were a few areas for improvement, reviewers said they would return to the hotel and recommended it overall.
Yes, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel.
Yes, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel welcomes dogs.
No, parking facilities aren't available at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel.
Yes, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has a gym.
