The Cross-Keys Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Cross-Keys Hotel in Knutsford consistently receives high praise, prominently for its prime central location on Knutsford High Street. Guests appreciated being in the heart of town, close to shops, bars, restaurants and local attractions like Tatton Park. Many found it an ideal spot for attending events and praised its convenience in terms of access to transportation and parking, which is especially valuable given its central setting. Despite the centrality, rooms were noted to be surprisingly quiet, adding to the overall appeal.
Breakfast at The Cross-Keys Hotel is another standout feature with guests lauding the quality, variety and service. The freshly cooked full English breakfast received positive remarks with vegetarian options and a range of choices also appreciated. Though there were occasional complaints about limited choices and timing issues, most guests described their breakfast experience as exceptional.
Dinner offerings at The Cross-Keys Hotel were similarly well-received, particularly the smoked burger and assorted menu items, which were seen as good value for money. Some issues were noted, such as unavailable items and a limited wine list, but the food quality and the cozy pub atmosphere were generally appreciated.
Guests also praised the hotel rooms for their spaciousness, cleanliness and comfort. The rooms were described as large, well-decorated and well-equipped with modern amenities. Many enjoyed the quiet and peaceful nature of the accommodations, particularly those in the rear annex or courtyard. While minor issues like occasional temperature control problems or small maintenance faults were mentioned, these were largely outweighed by the positive feedback.
Cleanliness at the hotel is highly rated with guests frequently noting the immaculate and well-maintained condition of the rooms. Minor issues such as occasional dust and carpet stains were mentioned by a few but did not significantly detract from the overall positive sentiment.
The staff at The Cross-Keys Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. Exceptional service was a common theme with staff going above and beyond to ensure a pleasant stay, significantly enhancing the overall guest experience.
Parking at the hotel, though slightly challenging due to limited space and tricky navigation, was appreciated for its convenience and the value of having free, centrally located parking.
Families found The Cross-Keys Hotel to be a good value option, particularly noting the spacious family rooms and friendly service. While some mentioned uncomfortable sofa beds and accessibility issues, the positive aspects generally made it a favourable option for families.
The hotel’s nightlife environment is lively and energetic, thanks to its proximity to local bars and restaurants. While some guests experienced occasional disturbances from late-night activities, the overall ambiance was positively reviewed.
Finally, the hotel’s commitment to being dog-friendly was well-appreciated with specific accommodations and facilities making it easy for guests traveling with their pets to enjoy a hassle-free stay.
In sum, The Cross-Keys Hotel excels in providing a comfortable, convenient and welcoming experience, making it a top choice for various types of travelers visiting the charming town of Knutsford.
Categories
Breakfast at The Cross-Keys Hotel is another standout feature with guests lauding the quality, variety and service. The freshly cooked full English breakfast received positive remarks with vegetarian options and a range of choices also appreciated. Though there were occasional complaints about limited choices and timing issues, most guests described their breakfast experience as exceptional.
Dinner offerings at The Cross-Keys Hotel were similarly well-received, particularly the smoked burger and assorted menu items, which were seen as good value for money. Some issues were noted, such as unavailable items and a limited wine list, but the food quality and the cozy pub atmosphere were generally appreciated.
Guests also praised the hotel rooms for their spaciousness, cleanliness and comfort. The rooms were described as large, well-decorated and well-equipped with modern amenities. Many enjoyed the quiet and peaceful nature of the accommodations, particularly those in the rear annex or courtyard. While minor issues like occasional temperature control problems or small maintenance faults were mentioned, these were largely outweighed by the positive feedback.
Cleanliness at the hotel is highly rated with guests frequently noting the immaculate and well-maintained condition of the rooms. Minor issues such as occasional dust and carpet stains were mentioned by a few but did not significantly detract from the overall positive sentiment.
The staff at The Cross-Keys Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. Exceptional service was a common theme with staff going above and beyond to ensure a pleasant stay, significantly enhancing the overall guest experience.
Parking at the hotel, though slightly challenging due to limited space and tricky navigation, was appreciated for its convenience and the value of having free, centrally located parking.
Families found The Cross-Keys Hotel to be a good value option, particularly noting the spacious family rooms and friendly service. While some mentioned uncomfortable sofa beds and accessibility issues, the positive aspects generally made it a favourable option for families.
The hotel’s nightlife environment is lively and energetic, thanks to its proximity to local bars and restaurants. While some guests experienced occasional disturbances from late-night activities, the overall ambiance was positively reviewed.
Finally, the hotel’s commitment to being dog-friendly was well-appreciated with specific accommodations and facilities making it easy for guests traveling with their pets to enjoy a hassle-free stay.
In sum, The Cross-Keys Hotel excels in providing a comfortable, convenient and welcoming experience, making it a top choice for various types of travelers visiting the charming town of Knutsford.
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Small Hotel
Guest Reviews
The Cross-Keys Hotel in Knutsford consistently receives high praise for its prime location. Guests were delighted with its central positioning right on Knutsford High Street, placing them in the heart of the town close to various shops, bars, restaurants and essential amenities. Its excellent proximity to local attractions like Tatton Park was highly appreciated, making it a convenient spot for travelers wanting easy access to everything. Many visitors found the location ideal for events, such as weddings with venues like Larkspur Lodge nearby. The hotel also benefits from good access to the M6 and train stations, making it easy to find and reach. Despite being centrally located, several reviews mentioned that the rooms were surprisingly quiet. Additionally, the hotel offers the convenience of parking, which many guests found valuable given its central setting. Overall, the Cross-Keys Hotel stands out for its excellent, central location in the charming town of Knutsford, making it a top choice for visitors.
The Cross-Keys Hotel's breakfast has received considerable praise for its quality and variety. Guests frequently highlight the freshly cooked, full English breakfast, describing it as delicious, plentiful and made with quality ingredients. Many appreciated the friendly and attentive service, particularly noting the efficient waitstaff and accommodating chefs. The vegetarian options and the range of sweet and savory choices also received positive mentions.
However, some guests noted limited breakfast choices, particularly for those with specific dietary needs and others mentioned less positive experiences regarding the timing of breakfast service with some expressing frustration over delayed start times on weekends. Occasional comments pointed out lapses in quality, such as food being overly greasy or not hot enough.
Despite these occasional drawbacks, the majority opinion leans heavily towards satisfaction with many guests describing their breakfast experiences as great, fantastic or even exceptional. The consistent quality and enjoyable service appear to make breakfast at The Cross-Keys Hotel a memorable part of the stay for most visitors.
The Cross-Keys Hotel offers a mixed dining experience that skews towards the positive. Guests frequently highlight excellent and delicious food, particularly noting standout items like the smoked burger and hamburgers. The hotel's evening meals are often described as good value for the money with many praising the quality and variety of the menu, including breakfast.
Despite these positives, some diners have encountered issues such as unavailable menu items like steak and Sunday lunch. A few reviewers found the wine list unimpressive and others felt that the dinner menu could benefit from more variety. The atmosphere of the pub is generally appreciated as a cozy and relaxing spot, though it can be somewhat noisy during holiday times.
Overall, while the food quality garners favorable reviews, there is room for improvement in menu consistency and availability. The friendly and attentive staff contribute positively to the dining experience, making it a recommended spot for proper pub food despite occasional disappointments.
The rooms at The Cross-Keys Hotel receive high marks for their spaciousness, cleanliness and comfort. Guests frequently highlight the large and well-appointed rooms, often equipped with modern amenities, including Nespresso machines, Dyson fans and more. Many rooms are described as tastefully decorated, cozy and providing a warm and inviting atmosphere.
The beds are notably comfortable with several reviews mentioning large and super king-sized options. Cleanliness is a consistent theme with numerous reviews emphasizing the spotless and well-maintained condition of the rooms. The bathrooms are also praised for being modern and beautifully maintained.
Guests appreciate the quiet and peaceful nature of the accommodations, especially those situated in the rear annex or courtyard, which offer a more private and serene experience. The rooms often provide everything needed for a comfortable stay with added touches like hairdryers, irons and quality bedding.
There are a few mentions of minor issues, such as small single rooms, occasional temperature control problems and isolated maintenance faults like wobbly sockets or torn pillowcases. However, these are outweighed by the overwhelmingly positive feedback regarding the overall room quality.
In summary, The Cross-Keys Hotel excels in providing spacious, clean and well-equipped rooms that offer a comfortable and restful stay. The blend of modern amenities and tasteful decor creates an appealing environment for guests, making it a highly recommended choice for travelers.
The Cross-Keys Hotel has garnered considerable praise for its exceptionally comfortable beds, making it an ideal choice for guests seeking restful nights. Many reviews highlight the beds' comfort, describing them as very comfy, super comfy or even extremely comfy. Guests frequently mention the beds' large size, often noting the presence of vast king-size and super king-size beds that contribute to a pleasant sleeping experience.
A significant number of reviews also emphasize the sheer size and comfort of the beds with terms like huge, big and massive recurrently used alongside adjectives that stress their coziness. Specific mentions of comfortable pillows and well-maintained beds suggest attention to detail in ensuring guests' comfort.
While overall feedback leans heavily positive, a few guests did encounter issues with bed comfort, particularly with sofa beds and some mattresses. However, the overwhelmingly favorable comments about the main beds overshadow these occasional criticisms.
In sum, The Cross-Keys Hotel stands out for its large, comfortable beds that promise a great night's sleep, likely enhancing the overall guest experience.
The Cross-Keys Hotel garners high praise for its cleanliness with numerous guest reviews highlighting the immaculate condition of the rooms. Visitors frequently describe the accommodations as very clean, clean and spotlessly clean. The rooms are consistently noted for being well-maintained and comfortable, often described as modern and well-equipped. Guests appreciate the spaciousness and overall presentation with many mentioning that the rooms provide everything needed for a comfortable stay.
However, a few reviews point to minor issues, such as housekeeping needing improvement in certain areas, occasional dust and signs of wear in some rooms like carpet stains and mould in bathrooms. Despite these isolated incidents, the general sentiment remains highly positive with several guests emphasizing the friendly and helpful nature of the staff, contributing to the overall cleanliness and comfort of their stay. The management is noted for maintaining high standards, ensuring that the hotel remains a pleasant and clean environment for its visitors.
The Cross-Keys Hotel has garnered notable praise for its staff, frequently characterized as friendly, helpful and accommodating. Guests have highlighted the exceptional service with many noting that the staff went above and beyond to ensure a pleasant stay. Specific individuals like Ernie, Jess, Josh, Tristan and Eamon have received special mentions for their warm welcomes and standout assistance.
The staff demonstrated consistent professionalism and a cheerful demeanor, creating a welcoming atmosphere throughout the hotel. Whether at reception, in the bar or overseeing breakfast, the team's dedication to hospitality shines through. Guests appreciated the staff’s willingness to address issues promptly and their overall attentiveness.
Despite a few isolated complaints about certain interactions, the overwhelming majority of feedback emphasizes the staff’s friendliness and ability to make guests feel at home. This consistent positivity reflects a high level of customer service that significantly enhances the overall guest experience at The Cross-Keys Hotel.
The Cross-Keys Hotel offers a mix of experiences when it comes to parking, but many guests highlight positives such as the availability of free parking and the convenience of on-site parking. The option to park behind the house and the central location with parking are viewed as significant advantages. Guests frequently appreciate the hotel's private parking facilities and the staff's helpfulness in managing parking spaces, even in busy periods.
Several reviews mention that while parking is generally good and practical, it can often be limited and somewhat tricky to find. Directions and signage for the car park could be improved, as some guests found it confusing and difficult to locate. The car park's small and crowded nature sometimes poses a challenge, but many guests still managed to find a space.
Finding the car park may require some patience, especially given the back lane's potholes and the misleading signage. Despite these issues, once parked, guests find the location convenient for exploring the town. Street parking is viewed as an alternative when the hotel’s parking is full.
Overall, while there are some challenges in locating and navigating the car park, the benefits of free and centrally located parking at The Cross-Keys Hotel provide a welcomed convenience for many guests.
The Cross-Keys Hotel appears to be a mixed experience for families with a number of positive aspects highlighted by guests. The hotel offers inclusive family rooms that are spacious, warm and immaculate, making it a good value option for family stays. Staff are noted for being friendly with children, which can add to the enjoyment of the stay. The hotel also provides a good family room combination with suitable options for family dining.
Several families found it to be a suitable destination, even describing it as the highlight of their family trip. The establishment's central location makes it an excellent base for family visits and amenities like a nice bar and a great beer garden add to the overall appeal.
However, there are some areas for improvement. Some guests noted the sofa beds to be quite uncomfortable and the hotel is described as not very accessible. Importantly, it might not be recommended for families on weekends. Despite these issues, the general consensus is that the hotel offers good value and is helpful for families, particularly with young children.
Nestled in a beautiful town minutes from Tatton Park, The Cross-Keys Hotel offers a vibrant atmosphere right in the center of fantastic shops, pubs and lively nightlife. Guests frequently highlight the hotel's proximity to various pubs and restaurants, making it an ideal spot for those looking to experience the local scene. The hotel's own pub is particularly praised, featuring a bustling beer garden that's perfect for a social evening.
However, the prime location and lively surroundings come with occasional downsides. Some guests noted disturbances from late-night revelers and bar activities, particularly if windows are left open on warm nights. While the bar staff's hurry to close can be off-putting to some, overall feedback remains positive regarding the hotel's nightlife ambience. Despite minor inconveniences, The Cross-Keys Hotel remains a central and energetic spot for those keen to be close to the action.
The Cross-Keys Hotel offers a welcoming environment for canine companions. Numerous reviews highlight the hotel's dog-friendly atmosphere, featuring rooms specifically designated for guests with dogs. These dog-friendly accommodations are conveniently located to allow easy access for pets. Both the interior and exterior spaces cater to dog owners, ensuring a comfortable and hassle-free stay for those traveling with their furry friends. The hotel's commitment to being dog friendly stands out as a key feature appreciated by visitors.
Location Show Map
Location
Breakfast
However, some guests noted limited breakfast choices, particularly for those with specific dietary needs and others mentioned less positive experiences regarding the timing of breakfast service with some expressing frustration over delayed start times on weekends. Occasional comments pointed out lapses in quality, such as food being overly greasy or not hot enough.
Despite these occasional drawbacks, the majority opinion leans heavily towards satisfaction with many guests describing their breakfast experiences as great, fantastic or even exceptional. The consistent quality and enjoyable service appear to make breakfast at The Cross-Keys Hotel a memorable part of the stay for most visitors.
Dinner
Despite these positives, some diners have encountered issues such as unavailable menu items like steak and Sunday lunch. A few reviewers found the wine list unimpressive and others felt that the dinner menu could benefit from more variety. The atmosphere of the pub is generally appreciated as a cozy and relaxing spot, though it can be somewhat noisy during holiday times.
Overall, while the food quality garners favorable reviews, there is room for improvement in menu consistency and availability. The friendly and attentive staff contribute positively to the dining experience, making it a recommended spot for proper pub food despite occasional disappointments.
Rooms
The beds are notably comfortable with several reviews mentioning large and super king-sized options. Cleanliness is a consistent theme with numerous reviews emphasizing the spotless and well-maintained condition of the rooms. The bathrooms are also praised for being modern and beautifully maintained.
Guests appreciate the quiet and peaceful nature of the accommodations, especially those situated in the rear annex or courtyard, which offer a more private and serene experience. The rooms often provide everything needed for a comfortable stay with added touches like hairdryers, irons and quality bedding.
There are a few mentions of minor issues, such as small single rooms, occasional temperature control problems and isolated maintenance faults like wobbly sockets or torn pillowcases. However, these are outweighed by the overwhelmingly positive feedback regarding the overall room quality.
In summary, The Cross-Keys Hotel excels in providing spacious, clean and well-equipped rooms that offer a comfortable and restful stay. The blend of modern amenities and tasteful decor creates an appealing environment for guests, making it a highly recommended choice for travelers.
Beds
A significant number of reviews also emphasize the sheer size and comfort of the beds with terms like huge, big and massive recurrently used alongside adjectives that stress their coziness. Specific mentions of comfortable pillows and well-maintained beds suggest attention to detail in ensuring guests' comfort.
While overall feedback leans heavily positive, a few guests did encounter issues with bed comfort, particularly with sofa beds and some mattresses. However, the overwhelmingly favorable comments about the main beds overshadow these occasional criticisms.
In sum, The Cross-Keys Hotel stands out for its large, comfortable beds that promise a great night's sleep, likely enhancing the overall guest experience.
Cleanliness
However, a few reviews point to minor issues, such as housekeeping needing improvement in certain areas, occasional dust and signs of wear in some rooms like carpet stains and mould in bathrooms. Despite these isolated incidents, the general sentiment remains highly positive with several guests emphasizing the friendly and helpful nature of the staff, contributing to the overall cleanliness and comfort of their stay. The management is noted for maintaining high standards, ensuring that the hotel remains a pleasant and clean environment for its visitors.
Staff
The staff demonstrated consistent professionalism and a cheerful demeanor, creating a welcoming atmosphere throughout the hotel. Whether at reception, in the bar or overseeing breakfast, the team's dedication to hospitality shines through. Guests appreciated the staff’s willingness to address issues promptly and their overall attentiveness.
Despite a few isolated complaints about certain interactions, the overwhelming majority of feedback emphasizes the staff’s friendliness and ability to make guests feel at home. This consistent positivity reflects a high level of customer service that significantly enhances the overall guest experience at The Cross-Keys Hotel.
Parking
Several reviews mention that while parking is generally good and practical, it can often be limited and somewhat tricky to find. Directions and signage for the car park could be improved, as some guests found it confusing and difficult to locate. The car park's small and crowded nature sometimes poses a challenge, but many guests still managed to find a space.
Finding the car park may require some patience, especially given the back lane's potholes and the misleading signage. Despite these issues, once parked, guests find the location convenient for exploring the town. Street parking is viewed as an alternative when the hotel’s parking is full.
Overall, while there are some challenges in locating and navigating the car park, the benefits of free and centrally located parking at The Cross-Keys Hotel provide a welcomed convenience for many guests.
Family
Several families found it to be a suitable destination, even describing it as the highlight of their family trip. The establishment's central location makes it an excellent base for family visits and amenities like a nice bar and a great beer garden add to the overall appeal.
However, there are some areas for improvement. Some guests noted the sofa beds to be quite uncomfortable and the hotel is described as not very accessible. Importantly, it might not be recommended for families on weekends. Despite these issues, the general consensus is that the hotel offers good value and is helpful for families, particularly with young children.
Nightlife
However, the prime location and lively surroundings come with occasional downsides. Some guests noted disturbances from late-night revelers and bar activities, particularly if windows are left open on warm nights. While the bar staff's hurry to close can be off-putting to some, overall feedback remains positive regarding the hotel's nightlife ambience. Despite minor inconveniences, The Cross-Keys Hotel remains a central and energetic spot for those keen to be close to the action.
Dog Friendly
No, The Cross-Keys Hotel doesn't have any pool.
No, a spa isn't available at The Cross-Keys Hotel.
Yes, The Cross-Keys Hotel welcomes dogs.
Yes, parking facilities are available at The Cross-Keys Hotel.
No, The Cross-Keys Hotel doesn't have a gym.
Location Show Map
More Options
