CAPITAL EXPRESS
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Summary of reviewsCAPITAL EXPRESS, located centrally in Kota Kinabalu, stands out for its strategic position and superb accessibility to local amenities and attractions. Guests appreciate its proximity to essential services such as banks, ATMs and convenience stores, as well as popular eateries and food courts, including Jesselton Food Court and several vibrant night markets. The hotel’s location also offers easy access to shopping centers like Centerpoint Mall, which boasts a variety of shops, food courts and even a cinema. This prime placement allows travelers to explore key tourist spots and local markets with convenience.
The rooms at CAPITAL EXPRESS are generally highlighted for their cleanliness and comfort. Guests frequently praise the immaculate and well-maintained rooms and bathrooms, citing the clean bedsheets, modern design and functional space. The presence of amenities like a refrigerator, TV and minibar adds to the convenience. While the rooms are compact and sometimes lack windows, the smart use of space and tidy organization help maintain a light and airy atmosphere. However, occasional noise and cigarette smells are noted due to the non-soundproof nature of the rooms.
The hotel's emphasis on cleanliness is evident with many guests commending the clean and fresh ambiance of both rooms and bathrooms. Despite some reports of inconsistent housekeeping, the overall cleanliness and hygiene standards remain commendable, making it an appealing choice for those prioritizing tidiness.
Staff at CAPITAL EXPRESS receive high praise for their politeness, courtesy and dedication to ensuring a comfortable stay. The reception and front desk personnel are noted for their efficient service and willingness to assist with various requests, contributing to a smooth check-in process. Positive remarks about the friendly nature of the entire team, including the cleaners and even a friendly hotel dog, enhance the welcoming atmosphere of the hotel.
While WiFi reviews are mixed, many guests appreciate the fast and reliable connection in all rooms, though some experienced issues with erratic service. Nonetheless, the accessibility of WiFi remains a valued feature.
Comfortable beds significantly contribute to a pleasant stay with many guests commenting on the coziness and quality of the mattresses and pillows. However, there are occasional complaints about the cleanliness of the bedding and the warmth of the blankets.
In summary, CAPITAL EXPRESS excels in providing a comfortable, clean environment with a prime location in Kota Kinabalu. The hotel’s friendly and helpful staff, along with convenient amenities and services, make it a highly recommended choice for travelers looking to explore the city center.
The rooms at CAPITAL EXPRESS are generally highlighted for their cleanliness and comfort. Guests frequently praise the immaculate and well-maintained rooms and bathrooms, citing the clean bedsheets, modern design and functional space. The presence of amenities like a refrigerator, TV and minibar adds to the convenience. While the rooms are compact and sometimes lack windows, the smart use of space and tidy organization help maintain a light and airy atmosphere. However, occasional noise and cigarette smells are noted due to the non-soundproof nature of the rooms.
The hotel's emphasis on cleanliness is evident with many guests commending the clean and fresh ambiance of both rooms and bathrooms. Despite some reports of inconsistent housekeeping, the overall cleanliness and hygiene standards remain commendable, making it an appealing choice for those prioritizing tidiness.
Staff at CAPITAL EXPRESS receive high praise for their politeness, courtesy and dedication to ensuring a comfortable stay. The reception and front desk personnel are noted for their efficient service and willingness to assist with various requests, contributing to a smooth check-in process. Positive remarks about the friendly nature of the entire team, including the cleaners and even a friendly hotel dog, enhance the welcoming atmosphere of the hotel.
While WiFi reviews are mixed, many guests appreciate the fast and reliable connection in all rooms, though some experienced issues with erratic service. Nonetheless, the accessibility of WiFi remains a valued feature.
Comfortable beds significantly contribute to a pleasant stay with many guests commenting on the coziness and quality of the mattresses and pillows. However, there are occasional complaints about the cleanliness of the bedding and the warmth of the blankets.
In summary, CAPITAL EXPRESS excels in providing a comfortable, clean environment with a prime location in Kota Kinabalu. The hotel’s friendly and helpful staff, along with convenient amenities and services, make it a highly recommended choice for travelers looking to explore the city center.
Cheap Hotel
Guest Reviews
Situated right in the heart of Kota Kinabalu, CAPITAL EXPRESS enjoys an enviably strategic location that places it within arm's reach of everything a traveler might need. The hotel is conveniently close to a variety of amenities, including ATMs, mini-marts and 24-hour convenience stores. A multitude of eateries and food courts, such as the Jesselton food court and various night markets, are nearby, making it an excellent spot for food enthusiasts.
For those interested in local markets, the famous Pasar Filipin, as well as the Gaya Street Night Market and Api Api Night Market, are all within a comfortable walking distance. This central placement allows guests easy access to shopping centers like the Centerpoint Mall, adding to the convenience with its array of food courts, supermarkets and even a cinema.
The hotel's proximity to popular tourist spots and essential services like banks and laundromats further enhances its appeal. Guests have praised the clean and well-maintained rooms and bathrooms, often highlighting the cleanliness in tandem with the prime location. Overall, CAPITAL EXPRESS offers both convenience and accessibility, making it an ideal choice for those looking to explore the vibrant city center of Kota Kinabalu.
The rooms at CAPITAL EXPRESS have garnered a variety of feedback from guests. Overall, cleanliness and comfort stand out as strong points with multiple reviews mentioning that the rooms and bathrooms are immaculate and well-maintained. Guests find the beds comfortable and the inclusion of amenities like a refrigerator, TV and minibar is appreciated. The modern design and smart use of space also received praise, making the rooms feel functional despite their size.
However, the small size of the rooms is frequently noted with many guests pointing out that they are smaller than expected, sometimes with no windows, which can make the space feel even more confined. Despite this, the rooms are described as light and airy thanks to the clean and neat organization, though rooms without windows can sometimes smell damp. Noise can be an issue too, as the rooms are not soundproof and some guests reported cigarette smells.
The location of the hotel is appreciated for its proximity to attractions like the Sunday market and the availability of modern facilities further enhances the stay. The rooms, while compact, provide a comfortable and clean environment that meets the expectations for the price.
CAPITAL EXPRESS offers guests a comfortable sleeping experience overall with numerous reviews praising the comfort of the beds and pillows. Multiple guests specifically mention that the beds are very comfortable and the bedding enhances a comfy stay. However, there are mixed reviews regarding the cleanliness of the bedsheets; while some found the bedsheets clean, others reported issues with stains and cleanliness. Additionally, a few guests noted that the blankets were not warm enough and observed that some towels appeared reused and not fresh. Despite these concerns, the friendly staff and the comfortable beds collectively contribute to a satisfactory stay for many visitors.
Located in a prime spot near night markets and shopping centers, "Capital Express" offers a generally positive experience in terms of cleanliness, making it a commendable choice for budget-conscious travelers. The rooms and bathrooms are widely reported to be clean and well-maintained with particular praise for clean bedsheets and fragrant, tidy spaces. Many guests mentioned the rooms to be light, airy and quiet, contributing to a comfortable stay.
The hotel's cleanliness is often highlighted alongside good customer service, creating an atmosphere of efficiency and care. Modern, clean bathrooms and comfortable beds add to the appeal, making the hotel a solid pick for those prioritizing hygiene and comfort. Guests also appreciated the overall tidiness of the rooms and facilities with positive remarks about the fresh and well-kept ambience.
However, there have been occasional reports of cleanliness issues such as dusty rooms, dirty structures and unclean bedding. Some guests noted moldy walls, dirty floors and unclean toilets, pointing to inconsistencies in housekeeping standards. Specific complaints included foot odors from towels, stains on bedsheets and various types of dirt in the rooms, indicating that the cleaning services could be more thorough.
While the hotel excels in many areas of cleanliness, it shows potential for improvement in consistency to ensure every guest has a spotless experience.
When staying at CAPITAL EXPRESS, one can expect a consistently warm and friendly atmosphere thanks to a dedicated team of staff members who are frequently described as polite, courteous and incredibly helpful. Whether it's assisting with transport arrangements, such as calling for a Grab or taxi or accommodating early check-ins and special requests, the staff go out of their way to ensure a comfortable stay for all guests.
Receptionists and front desk staff receive high praise for their kind and efficient service, being available 24/7 to solve any issues that might arise. Their professionalism is evident in the way they handle bookings and inquiries, making the check-in process smooth despite occasional slow instances.
Guests often mention the cleanliness of the facilities and the convenience of the hotel's location, which is near popular banks and key attractions. The rooms are modern, albeit on the smaller side, but come with adequate WiFi, adding to the overall comfort.
Additional services like the delivery and massage therapy options enhance the guest experience, making it a value-for-money destination with affordable room rates.
The exceptional customer service and friendly nature of the staff, including the cleaning crew and even a friendly hotel dog, leave a lasting impression, making CAPITAL EXPRESS a highly recommended choice for travelers seeking both comfort and convenience.
The WiFi experience at CAPITAL EXPRESS has garnered diverse feedback from guests. On the positive side, many guests found the WiFi to be fast and commended the good connection available in all rooms. Some reviews specifically highlight that the Wi-Fi is very good, enhancing their overall stay. However, there are several mentions of less favorable experiences with some guests noting erratic and poor Wi-Fi connection with instances where the service did not work well or practically not working even after complaints. Despite the mixed reviews, the available WiFi remains a notable feature for its accessibility throughout the hotel. Friendly staff further compliment the overall guest experience.
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Location
For those interested in local markets, the famous Pasar Filipin, as well as the Gaya Street Night Market and Api Api Night Market, are all within a comfortable walking distance. This central placement allows guests easy access to shopping centers like the Centerpoint Mall, adding to the convenience with its array of food courts, supermarkets and even a cinema.
The hotel's proximity to popular tourist spots and essential services like banks and laundromats further enhances its appeal. Guests have praised the clean and well-maintained rooms and bathrooms, often highlighting the cleanliness in tandem with the prime location. Overall, CAPITAL EXPRESS offers both convenience and accessibility, making it an ideal choice for those looking to explore the vibrant city center of Kota Kinabalu.
Rooms
However, the small size of the rooms is frequently noted with many guests pointing out that they are smaller than expected, sometimes with no windows, which can make the space feel even more confined. Despite this, the rooms are described as light and airy thanks to the clean and neat organization, though rooms without windows can sometimes smell damp. Noise can be an issue too, as the rooms are not soundproof and some guests reported cigarette smells.
The location of the hotel is appreciated for its proximity to attractions like the Sunday market and the availability of modern facilities further enhances the stay. The rooms, while compact, provide a comfortable and clean environment that meets the expectations for the price.
Beds
Cleanliness
The hotel's cleanliness is often highlighted alongside good customer service, creating an atmosphere of efficiency and care. Modern, clean bathrooms and comfortable beds add to the appeal, making the hotel a solid pick for those prioritizing hygiene and comfort. Guests also appreciated the overall tidiness of the rooms and facilities with positive remarks about the fresh and well-kept ambience.
However, there have been occasional reports of cleanliness issues such as dusty rooms, dirty structures and unclean bedding. Some guests noted moldy walls, dirty floors and unclean toilets, pointing to inconsistencies in housekeeping standards. Specific complaints included foot odors from towels, stains on bedsheets and various types of dirt in the rooms, indicating that the cleaning services could be more thorough.
While the hotel excels in many areas of cleanliness, it shows potential for improvement in consistency to ensure every guest has a spotless experience.
Staff
Receptionists and front desk staff receive high praise for their kind and efficient service, being available 24/7 to solve any issues that might arise. Their professionalism is evident in the way they handle bookings and inquiries, making the check-in process smooth despite occasional slow instances.
Guests often mention the cleanliness of the facilities and the convenience of the hotel's location, which is near popular banks and key attractions. The rooms are modern, albeit on the smaller side, but come with adequate WiFi, adding to the overall comfort.
Additional services like the delivery and massage therapy options enhance the guest experience, making it a value-for-money destination with affordable room rates.
The exceptional customer service and friendly nature of the staff, including the cleaning crew and even a friendly hotel dog, leave a lasting impression, making CAPITAL EXPRESS a highly recommended choice for travelers seeking both comfort and convenience.
Wi-Fi
No, CAPITAL EXPRESS doesn't have any pool.
No, a spa isn't available at CAPITAL EXPRESS.
No, CAPITAL EXPRESS doesn't allow dogs.
No, parking facilities aren't available at CAPITAL EXPRESS.
No, CAPITAL EXPRESS doesn't have a gym.
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