Cititel Express Kota Kinabalu

Kota Kinabalu 5.97565600, 116.07343200 , No. 1 Jalan Singgah Mata 1, Asia City, (Show on Map)
8.1
Very Good


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Summary of reviewsCititel Express Kota Kinabalu consistently garners positive reviews for its prime location, cleanliness and friendly staff. Situated centrally in Kota Kinabalu, the hotel offers easy access to eateries, convenience stores, shopping malls and local attractions such as the Philippines Market. The convenience of nearby dining options, a 24-hour laundromat, free parking and the availability of ironing amenities add to the hotel's appeal. Certain rooms offer a serene sea view, enhancing the guest experience.

The rooms are noted for their cleanliness and comfort, although they are often smaller than expected. Despite some minor issues like non-functioning bathroom lights or water spilling onto the floor, the hotel's high standard of cleanliness and the exceptional service by the staff leave a favorable impression. Words like neat, clean, cozy and comfortable are frequently used to describe the rooms and facilities.

The staff at Cititel Express stands out for their friendliness and attentiveness, frequently receiving high praise from guests. Their exceptional service contributes to smooth check-ins and a pleasant overall stay, which is crucial for both short and transit stays.

Overall, Cititel Express Kota Kinabalu offers a strategic location, well-kept rooms, useful facilities and a welcoming atmosphere, making it a reliable and practical choice for travelers visiting Kota Kinabalu.
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Hotel near Nightlife Spots
Located in Asia City, Cititel Express Kota Kinabalu offers easy access to nearby nightlife options. Its proximity to the city center provides convenience for guests seeking evening entertainment. The hotel's central location allows for easy exploration of Kota Kinabalu's bars and restaurants.

Cheap Hotel
Cititel Express offers comfortable and budget-friendly accommodations in a central location. It provides essential amenities and easy access to nearby attractions, making it a practical choice for budget-conscious travelers.

3-Star Hotel
This hotel offers a convenient location and modern amenities, making it a practical choice for travelers. Guests appreciate the clean and comfortable rooms, as well as its proximity to shopping and dining options, offering a blend of comfort and accessibility.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Accessible Hotel

Room Types
Standard Double Room This air-conditioned double room is equipped with a flat-screen satellite TV and complimentary bottled water. The en suite bathroom comes with a shower and free toiletries. Guests enjoy city view.

Superior Double Room This air-conditioned twin room is equipped with a flat-screen satellite TV and complimentary bottled water. The en suite bathroom comes with a shower and free toiletries. Please note that this room has no windows.

Standard Single Room This air-conditioned room is equipped with a flat-screen satellite TV and complimentary bottled water. The en suite bathroom comes with a shower and free toiletries.

Superior Triple Room Featuring additional space, this triple room features a flat-screen satellite TV and complimentary bottled water. The en suite bathroom comes with a shower and free toiletries. Guests enjoy city view.

Standard Twin Room No Window This air-conditioned double room is equipped with a flat-screen satellite TV and complimentary bottled water. The en suite bathroom comes with a shower and free toiletries. Please note that this room has no windows.

Standard Twin with Window This air-conditioned room is equipped with a flat-screen satellite TV and complimentary bottled water. The en suite bathroom comes with a shower and free toiletries.

Family Suite The air-conditioned family room provides a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a sofa as well as city views. The unit offers 2 beds.

Superior Twin Room The twin room features air conditioning, a safe deposit box, an electric kettle, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Cititel Express Kota Kinabalu boasts a highly favorable location that receives consistent praise from its guests. Centrally situated in the heart of Kota Kinabalu, the hotel provides easy access to a variety of eateries, convenience stores and shopping malls, all within walking distance. Guests appreciate its strategic placement, making it convenient for both business travelers and tourists to explore nearby attractions, including the Philippines market and other local attractions.

The hotel's central positioning ensures that dining options are always within reach, from food stalls to restaurants. Additionally, the presence of facilities such as a 24-hour laundromat, free parking and ironing amenities adds to its convenience and appeal. The sea view from certain rooms is a notable highlight, offering a serene backdrop for those staying at the hotel. Staff are frequently mentioned as being friendly and attentive, enhancing the overall guest experience.

Overall, Cititel Express stands out for its strategic location, well-kept rooms and useful facilities, making it a reliable choice for staying in Kota Kinabalu.

Rooms
Cititel Express Kota Kinabalu offers rooms that are consistently clean and comfortable with a design that many guests find appealing. Staff members receive high praise for their exceptional service, contributing to smooth check-ins and a pleasant overall stay. Perfect for short or transit stays, the hotel maintains a high standard of cleanliness and functionality.

However, guests frequently note that the rooms tend to be quite small, often smaller than expected and different from the images seen during booking. The limited space can make the rooms feel narrow and cramped. Additionally, some guests have reported minor issues such as non-functioning lights in the bathrooms and water spilling out onto the floor. Despite these drawbacks, the positive experience with the staff and the hotel's cleanliness tends to leave a favorable impression.

Cleanliness
Cititel Express Kota Kinabalu generally receives positive accolades for its cleanliness. Many guests consistently highlight clean rooms, bathrooms and toilets. Words such as neat, clean, cosy and comfortable are common, reflecting a strong emphasis on maintaining a tidy environment. Visitors also appreciate the combination of cleanliness and the hotel's convenient location close to eateries and shopping centers, making it a practical choice for travelers. Additionally, high marks are given for the welcoming staff, adding to the overall pleasant experience. However, there is a noted exception concerning a bedsheet and comforter with an unpleasant odor, suggesting occasional lapses in housekeeping. Overall, the hotel's cleanliness receives high praise from most reviewers.

Staff
Cititel Express Kota Kinabalu appears to be a well-regarded choice for travelers seeking friendly and attentive service. Many guests have praised the hotel staff for being exceptionally polite, helpful and understanding. Specific staff members received high commendations for their dedication and positive demeanor with special mention of individuals at the reception and entrance. The hotel is noted for its good hygiene practices, including the use of air purifiers in common areas, which contribute to a safe and comfortable stay. The convenient location and reasonable pricing further enhance its appeal. However, there are occasional mentions of less effective staff interactions, particularly at the counter, indicating some room for improvement. Overall, Cititel Express Kota Kinabalu stands out as a well-managed establishment with a friendly atmosphere, making it suitable for a short stay.


No, Cititel Express Kota Kinabalu doesn't have any pool.

No, a spa isn't available at Cititel Express Kota Kinabalu.

No, Cititel Express Kota Kinabalu doesn't allow dogs.

No, parking facilities aren't available at Cititel Express Kota Kinabalu.

No, Cititel Express Kota Kinabalu doesn't have a gym.

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