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Summary of reviewsHotel Kooler Inn is highly regarded for its prime central location in Kota Kinabalu, providing guests with easy access to popular attractions such as Gaya Street, night markets, shopping malls and a multitude of dining options. The proximity to the waterfront, public transportation and 24-hour convenience stores further enhances its appeal as an ideal base for exploring the city.
The rooms at Hotel Kooler Inn combine comfort, cleanliness and thoughtful design. While some rooms are compact, they are well-equipped with amenities such as mini bars, refrigerators, efficient air conditioning and soundproof windows. Guests particularly appreciate the clean, tidy and cozy environment, along with the spacious bathrooms and excellent shower pressure. The elegant mix of classic English and Indonesian styles with modern touches adds to the relaxing ambiance, making the stay pleasant and exceeding expectations for the price.
Cleanliness is a notable aspect of the hotel with numerous guests commending the high standards of hygiene maintained throughout the rooms and bathrooms. Although there are occasional criticisms regarding the frequency of cleaning services, the overall consensus is that the accommodations are clean, comfortable and well-maintained, appealing to budget travelers who prioritize hygiene.
The staff at Hotel Kooler Inn are frequently lauded for their friendliness and helpfulness. Reviews highlight the warm welcome from the reception team, the attentive service provided by the housekeeping staff and the commendable efforts of the owner, Avtar, in ensuring a positive guest experience. While there have been isolated incidents of miscommunication, the general sentiment is that the cooperative and courteous nature of the staff significantly contributes to the overall satisfaction of the guests.
Comfortable beds are another highlight, often mentioned as contributing to a restful stay. Despite minor issues like torn bedsheets, the overall impression is that the beds, paired with the good shower experience, offer a substantial degree of comfort.
In summary, Hotel Kooler Inn offers an excellent combination of location, cleanliness, comfort and service, making it a commendable choice for travelers seeking a pleasant and convenient stay in Kota Kinabalu. Show more
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Categories
Cheap Hotel
Hotel Kooler Inn provides budget-friendly accommodations in Kota Kinabalu. It is known for being a simple and affordable option for travelers.
Small Hotel
Located on Jalan Tugu, this inn offers a comfortable and budget-friendly option for travelers. Its central location and cozy atmosphere make it a great choice for those seeking an intimate and accessible stay.
Family Friendly Hotel
Room Types
Standard Queen RoomThis air-conditioned queen room also has a fan option. It is fitted with a flat-screen satellite TV and a safe. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Please note that this room does not have a window.
Superior Queen RoomThis air-conditioned queen room also has a fan option. It is fitted with a flat-screen satellite TV and a safe. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe Queen RoomThis larger air-conditioned queen room also has a fan option. It is fitted with a flat-screen satellite TV, a safe and a minibar. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe Twin RoomThis larger air-conditioned twin room also has a fan option. It is fitted with a flat-screen satellite TV, a safe and a minibar. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe Family RoomThis spacious air-conditioned family room also has a fan option. It is fitted with a flat-screen satellite TV, a safe and a fan. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Guest Reviews
8.0
Very Good
Location
Hotel Kooler Inn boasts a prime location that consistently impresses guests. Located right in the heart of Kota Kinabalu (KK), the hotel provides easy access to a plethora of attractions, making it an ideal base for exploring the city. Being close to Gaya Street, night markets and shopping malls, it offers convenience for those who want everything within walking distance. The central location enables guests to reach restaurants, shopping complexes and convenience stores, including 24-hour options, effortlessly.
Whether heading to the waterfront or dining at the various nearby restaurants, guests appreciate the strategic placement of the hotel. The ease of accessing key attractions, the night market and the bustling Filipino market underscores the benefits of staying at this well-located inn. Additionally, the proximity to public transportation further enhances its appeal, making it simple for guests to move around the city. Overall, Hotel Kooler Inn's superb, central location is a frequent highlight among its visitors.
Rooms
Hotel Kooler Inn offers a blend of comfort, cleanliness and convenience, ideally positioned in the heart of the city. The rooms receive high marks for being very clean, tidy and cozy. The design is thoughtful, mixing classic English and Indonesian styles with modern touches. The rooms, though small for twin sharing, include all necessary amenities such as a mini bar, refrigerator, efficient air conditioning and even soundproof windows. While some rooms lack windows, the overall sense is one of comfort and security.
Guests admire the spacious bathrooms and appreciate the great shower pressure. The rooms are described as well-maintained with high standards of cleanliness and effective cleaning services. Despite being basic or small, many find them adequate and well-equipped for the price. The efficient, comfortable and elegantly decorated interiors contribute to a relaxing stay.
The hotel's location is a significant advantage, situated in the center with everything within walking distance. The value for money is well noted with quality facilities and courteous, lovely staff enhancing the guest experience. Overall, Hotel Kooler Inn succeeds in providing a satisfactory and pleasant stay, exceeding expectations given the price.
Beds
The beds at Hotel Kooler Inn consistently receive praise for their comfort. Guests frequently describe them as comfortable and spacious with several reviews emphasizing that they are among the most comfortable beds encountered. Despite these positive remarks, some reviews note issues such as torn bedsheets, indicating room for improvement in maintenance. Overall, the beds contribute significantly to a pleasant stay, complemented by a good shower experience in the bathrooms.
Cleanliness
Hotel Kooler Inn is consistently praised for its exceptional cleanliness with numerous guests highlighting the impressive standards of hygiene maintained in the rooms. Many reviewers commended the cleanliness of not just the rooms, but also the bathrooms, noting that they found the rooms to be dust-free and very tidy. In addition to being clean, the accommodations were also described as nicely decorated, cozy and comfortable.
However, it is worth mentioning that a few reviews pointed out some inconsistencies, particularly concerning the frequency of cleaning. There were instances where rooms were not cleaned daily with some guests mentioning that basic cleaning services like trash removal were neglected over multi-day stays. Additionally, while the rooms themselves were consistently described as clean, several guests observed that the bathrooms could benefit from more thorough and consistent cleaning.
Overall, Hotel Kooler Inn offers clean and comfortable rooms that are well-maintained, making it a suitable choice for budget travelers who value cleanliness. While there are areas for improvement, particularly with daily room cleaning and bathroom maintenance, the general consensus points to a commendably clean environment.
Staff
Hotel Kooler Inn receives notable acclaim for its staff, particularly their friendliness and helpfulness. Guests repeatedly describe the employees as friendly, kind and attentive. The reception team, including both the male and female staff, consistently earns praise for their warm and welcoming demeanors. The housekeeping team also receives positive mentions for their niceness.
Guests appreciate the willingness of the staff to accommodate requests and provide assistance, highlighting the hotel's commitment to customer service. The owner, Avtar, is specifically commended for his kindness and attentiveness, contributing to the overall positive experience of the guests. Despite isolated incidents of indifference or miscommunication at the reception, the prevailing sentiment is that the staff's cooperative and friendly nature significantly enhances the stay at Hotel Kooler Inn.
No, Hotel Kooler Inn doesn't have any pool.
No, a spa isn't available at Hotel Kooler Inn.
No, Hotel Kooler Inn doesn't allow dogs.
No, parking facilities aren't available at Hotel Kooler Inn.