Kota Kinabalu5.97973800,
116.07305400,
Jalan Sinsuran 3, Sinsuran Complex No. 20-1, 1st Floor, Block G(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSignel Hostel is highly praised by guests for its strategic central location, offering convenient access to the city's attractions, eateries, markets, and transport links. Nestled near the bustling night market and several cultural highlights, it provides an excellent base for both leisure and business travelers. The hostel's commitment to cleanliness is evident throughout the property, with guests consistently highlighting the immaculate condition of the bathrooms, dormitories, and common areas. Air-conditioned rooms, modern dormitory designs, and clean facilities contribute to a comfortable and inviting stay, often exceeding guests' expectations.
The staff at Signel Hostel stand out for their friendliness and dedication, ensuring a safe and welcoming atmosphere for all. Individual staff members, such as Jeff and Norika, receive special commendation for their exceptional service and proactive assistance, enhancing the overall positive guest experience. The team's enthusiasm and professionalism foster a warm environment that invites guests to extend their visits.
Visitors also consistently praise the hostel’s beds for their comfort and spaciousness, featuring luxurious mattresses, privacy curtains, and cozy bedding that guarantee a restful night's sleep. Thoughtful amenities like light fixtures and privacy curtains enhance the dormitory experience, creating a haven of tranquility where guests can unwind after a day of exploration. Overall, Signel Hostel excels in providing a clean, comfortable, and friendly environment, ideal for travelers seeking to immerse themselves in the city's vibrant offerings. Show more
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Categories
Cheap Hostel
Hostel for Adults Only
Hostel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 36 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? No
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? No
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Double Bed in Mixed DormThe double room offers air conditioning, a private entrance, as well as a shared bathroom featuring a walk-in shower and a bidet. This double room provides a tea and coffee maker and a TV with streaming services. The unit offers 1 bed.
Single Bed in Female Dormitory RoomThis bed in dormitory features air conditioning.
Bunk Bed in Mixed Dormitory Room
Bunk Bed in Mixed Dormitory Room
Guest Reviews
8.7
Very Good
Location
Signel Hostel boasts a remarkably convenient and strategic location, nestled right in the center of the city. Guests repeatedly highlight its prime position in the heart of the action, making it an ideal choice for travelers keen to explore local attractions and immerse themselves in the energy of city life. The hostel is well-situated near a variety of restaurants, markets, and malls, providing ample opportunities for dining, shopping, and experiencing local culture. Visitors appreciate its proximity to essential transport links, including a nearby bus station, with easy access for rideshare pickups. Notably, it offers a blend of cultural immersion in a less touristy area while remaining very close to the bustling night market. With several attractions just a short walk away, including the waterfront promenade, and the airport only about five kilometers distant, Signel Hostel's central location is consistently praised for convenience, making it a strategic spot for both leisure and business travelers.
Beds
Signel Hostel offers guests a restful night's sleep with its luxurious accommodations. The beds are consistently praised for their remarkable comfort and spaciousness, ensuring a relaxing experience for all who stay. Featuring large mattresses equipped with privacy curtains, these beds provide both comfort and the coveted personal space in a dormitory setting. Guests appreciate the clean sheets, well-maintained rooms, and thoughtful touches like light fixtures and privacy curtains that enhance the overall experience. Signel Hostel ensures that every guest enjoys a good night's sleep with cozy pillows and blankets, contributing to an atmosphere of tranquility and respite.
Cleanliness
Signel Hostel consistently impresses guests with its high standards of cleanliness across the property. Reviewers frequently praise the exceptionally clean and well-maintained bathrooms, noting them as both lovely and sufficient. The dormitories and common areas are repeatedly highlighted for their cleanliness, contributing to an overall sense of comfort and convenience. Rooms are described as clean, comfortable, and benefiting from air conditioning, offering a quiet retreat for travelers.
Guests also appreciate the modern style of the dormitories, accompanied by clean beds and welcoming facilities. The shower rooms and toilets are consistently remarked upon for their cleanliness, ensuring visitors feel at ease during their stay. Receptive staff and a friendly atmosphere enhance the experience, with the cleanliness often exceeding expectations. While there is occasional feedback on areas needing improvement, the dominant narrative centers around the hostel's meticulous standards. Many guests express a wish to extend their stay, testament to the hostel's commitment to providing a clean, comfortable environment. Overall, Signel Hostel is recognized for maintaining a spotless premises, creating a welcoming stay for all its visitors.
Staff
Visitors to Signel Hostel consistently highlight the standout quality of the staff, drawing attention to their friendliness, approachability, and willingness to go above and beyond. Noteworthy mentions include Jeff, who accommodated a late-night check-in and assisted in preventing a potential harassment incident, showcasing the staff's dedication to ensuring guest safety and comfort. Norika is another staff member who receives special commendation for her helpfulness. Guests frequently describe the team as sweet, enthusiastic, and professional, emphasizing their ability to create a warm and welcoming atmosphere. The staff's flexibility and proactive communication further add to the positive experiences. Signel Hostel's team is uniformly praised for being incredible, reinforcing the overall positive guest experience with their super-friendly, accommodating, and kind nature.
No, Signel Hostel doesn't have any pool.
No, a spa isn't available at Signel Hostel.
No, Signel Hostel doesn't allow dogs.
No, parking facilities aren't available at Signel Hostel.