The Klagan Regency 1Borneo

Kota Kinabalu 6.03498100, 116.12872800 , Tb-00-01 1borneo Hypermall Jalan Ums (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Klagan Regency 1Borneo, strategically situated next to the 1Borneo Hypermall, is favored by many for its prime location offering convenient access to shopping, dining, and essential amenities. Guests, particularly families, relish the seamless connection to the mall as well as the shuttle service to Kota Kinabalu city center, making it an excellent base for city exploration and nearby attractions.

Breakfast at the hotel generally receives positive feedback, offering a wide array of options catering to both Western and Asian tastes. The variety pleases many guests despite occasional calls for more cosmopolitan selections. The staff's attentiveness enhances the breakfast experience, contributing to a satisfying start to the day.

Guest rooms at The Klagan Regency are praised for their spaciousness, cleanliness, and comfort. The well-designed layouts, ample natural light, and essential amenities such as a bathtub in some rooms offer a relaxing retreat. While the hotel shows some signs of age, its maintenance is largely commended, with prompt service from the staff addressing any issues effectively.

The overall cleanliness and upkeep of the hotel are highlighted positively, with efficient housekeeping ensuring a pleasant environment. The hotel staff receive consistent praise for their professionalism and friendliness, enhancing the guests' experience by offering helpful insights and meeting various needs promptly.

While the free Wi-Fi offers limited connectivity outside the lobby, the swimming pool is a standout feature—well-maintained and enjoyable particularly for families with children. The pool area provides a peaceful retreat with additional amenities like a sauna enhancing the experience.

Families find The Klagan Regency an ideal choice, benefiting from its spacious accommodations, family-friendly amenities, and nearby attractions. The large, comfortable beds receive particular praise for ensuring restful sleep. With competitive pricing, the hotel offers value for budget-conscious travelers, despite some areas not meeting four-star expectations such as breakfast choices and aging facilities. Overall, guests appreciate the balance of comfort, convenience, and pricing, making The Klagan Regency 1Borneo a commendable choice for a stay in Kota Kinabalu.
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Categories
Family Friendly Hotel
Located in 1Borneo Hypermall, it offers convenient access to shopping, dining, and entertainment options suitable for families.

Hotel with Swimming Pool
This hotel includes a swimming pool and is connected to the 1Borneo Hypermall. It provides convenient shopping and dining options for guests.

  Indoor Pool    Children's Pool    Outdoor Pool  


Hotel with Free Wi-Fi
This hotel features free Wi-Fi and direct access to 1Borneo Hypermall. The availability of Wi-Fi, combined with its convenient location, makes it a practical choice for travelers.

Accessible Hotel
The Klagan Regency 1Borneo offers rooms and facilities for disabled guests, including wheelchair access and toilets for the disabled. The hotel is equipped with a lift for access to different floors.

Hotel with Gym
This hotel is listed as having fitness facilities. It provides a convenient option for guests staying at 1Borneo Hypermall.

4-Star Hotel
Located within 1Borneo Hypermall, this hotel provides convenient access to shopping and dining. The hotel offers comfortable rooms and facilities suitable for both leisure and business travelers.

Hotel with Indoor Pool
This 4-star hotel features an indoor pool as part of its recreational facilities, providing guests with a convenient option for swimming within the hotel premises.

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Cheap Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Deluxe Twin Room Featuring panoramic views of Mount Kinabalu or the city, this air-conditioned twin room is equipped with more space and a flat-screen TV. The en suite bathroom is fitted with a shower and a hairdryer.

Superior Twin Room This air-conditioned twin room is equipped with a flat-screen TV. The en suite bathroom is fitted with a shower and a hairdryer.

Deluxe King Room Featuring panoramic views of Mount Kinabalu or the city, this air-conditioned double room is equipped with more space and a flat-screen TV. The en suite bathroom is fitted with a shower and a hairdryer.

Superior King Room This air-conditioned king room is equipped with a flat-screen TV. The en suite bathroom is fitted with a shower and a hairdryer.

Executive Suite This spacious suite features a separate living area and a flat-screen TV. The en suite bathroom includes a bathub and a hairdryer.

Guest Reviews
8.6
Very Good
Location
The Klagan Regency 1Borneo enjoys a strategic location, seamlessly connected to the bustling 1Borneo Hypermall. For guests seeking shopping convenience, this hotel seems to be an ideal choice, as the mall offers a wide range of eateries, shops, and essential amenities right at the doorstep. It's an especially appealing option for families, with easy access to dining and shopping just moments away from the hotel rooms. The proximity to the mall not only ensures plenty of activities but also a practical solution for grocery shopping or a leisurely lunch. Though the hotel is situated further from the Kota Kinabalu city center, the connected mall provides a regular shuttle service to the city, making it a favorable base for exploring the city's highlights as well as nearby attractions like Kinabalu Park and Poring Springs. Additionally, with its location approximately half an hour from the airport, the hotel offers a blend of shopping accessibility and a reasonable distance from the urban hustle, positioning it as a good choice for spending some days in Kota Kinabalu.

Breakfast
When it comes to breakfast at The Klagan Regency 1Borneo, guests have shared a range of opinions, but the feedback largely leans on the positive side. Many visitors appreciate the wide variety of breakfast options, noting that the offerings cater to both Western and Asian palates. The ample choices and the occasional standout items like porridge and egg stations are well-received, contributing to a breakfast experience described as comprehensive and satisfying.

However, some guests mention areas for improvement, such as limited options or the absence of cosmopolitan choices like cheese and cold cuts. While a few guests found the breakfast below the standards expected of a 4-star hotel, others were pleased with the service and the friendly staff, who were attentive to dietary needs. Despite some mixed reviews about the taste and presentation, for many, the breakfast at The Klagan Regency is a delightful start to the day with enough variety to cater to diverse tastes.

Rooms
Located within the vibrant 1Borneo Hypermall, The Klagan Regency offers guests generously sized rooms that are frequently praised for their cleanliness and comfort. The layout is well designed, with a noticeable separation between the living area and the bedroom in the suites, creating a perfect retreat for families or groups. Guests consistently highlight the spaciousness of the rooms, noting they are well-lit with large windows that allow natural light to flow in, contributing to a bright and welcoming atmosphere.

All essential amenities, including a flat iron and ironing board, are conveniently provided in-room, complemented by complete toiletries and complimentary tea and coffee sachets. The presence of a bathtub in some rooms adds a touch of luxury, especially for visitors seeking relaxation after a day of exploration. Although some guests mention that the hotel shows signs of age, most agree that the interior remains well-maintained.

Comfort is a standout feature, with cozy and neatly arranged beds ensuring a restful night's sleep. The views from the room are frequently praised, adding an extra layer of enjoyment to the stay. While there have been occasional issues with air conditioning or room condition, the hotel staff reportedly respond efficiently, often upgrading guests to further enhance their experience.

Overall, The Klagan Regency 1Borneo provides a comfortable, spacious, and well-equipped retreat for visitors, conveniently situated next to a sprawling shopping destination, making it an ideal choice for those who appreciate convenience and ample space during their travels.

Beds
At The Klagan Regency 1Borneo, guests consistently find solace in the inviting embrace of the hotel’s beds. A common sentiment thread throughout the reviews is the remarkable comfort they provide, making restful nights a norm rather than an exception. The beds are described as big and extremely comfortable, catering well to individual or couple needs. Guests often highlight the synergy between the soft sheets and pillows, which enhances the overall sleeping experience, contributing to a pleasant stay. With ample room sizes complementing the beds, the hotel succeeds in ensuring that comfort follows guests from bedtime to breakfast. It's clear that the well-maintained, cozy sleeping arrangements are a notable feature of this hotel.

Cleanliness
The Klagan Regency 1Borneo presents an intriguing mix of cleanliness impressions, predominantly highlighting positive aspects. The overarching theme in several guest reviews is the hotel's commitment to maintaining clean and tidy spaces. Rooms have been praised as spacious and well-kept, often described as very clean and offering comfort and a pleasant atmosphere. Guests have enjoyed the clean and fresh ambiance extending from the lobby and walkways to the guest rooms themselves.

The hotel's facilities remain in good condition, with guests appreciating their satisfactory upkeep. Housekeeping staff have been noted for their efficiency and attentiveness, ensuring rooms are kept clean and comfortable. Additionally, the property's overall cleanliness and the freshness have left a strong impression on visitors, contributing to a pleasant and satisfactory stay.

While some specific issues such as occasional unclean bathroom fixtures and some hallway cleanliness concerns are noted, these appear to be isolated rather than the norm. Guests consistently report excellent experiences regarding the cleanliness of guest rooms, with clean and spacious accommodations frequently highlighted. Alongside attentive and friendly staff, The Klagan Regency 1Borneo positions itself as a comfortable and clean choice for travelers.

Staff
Nestled strategically within the bustling 1Borneo Mall, The Klagan Regency offers a service experience that consistently garners praise from its guests. A recurring highlight of the hotel is its exceptional team, where the staff are noted for their friendliness, professionalism, and ready helpfulness. From the friendly front office personnel to the accommodating receptionists, the entire team contributes to a warm and welcoming atmosphere, making guests feel valued and well-attended at every turn. They are known for their smooth reception process and responsiveness to requests, expertly handling transportation arrangements, and even going the extra mile by offering insights on local attractions and tours. The staff's commitment to excellent service is evident, as they are quick to meet guests' needs, such as granting late checkouts and providing prayer mats. This genuine hospitality leaves a lasting impression, ensuring that visitors feel thoroughly taken care of during their stay.

Wi-Fi
The Wi-Fi experience at The Klagan Regency 1Borneo presents a mixed bag for guests. While the hotel does offer free internet access, connectivity is primarily available in the lobby area, which some guests find inconvenient as it limits online activity within their rooms. Despite the requirement of a password and the limitation of usage to two devices, there are instances where the connection is reportedly strong, especially in the reception area. However, the overall availability and consistency of the Wi-Fi service seem to be areas needing improvement, as some guests reported difficulties such as non-connectivity or slow internet during their stay. For those prioritizing seamless Wi-Fi access throughout their visit, reliance on the lobby's network might require some planning.

Pool
The Klagan Regency 1Borneo offers a delightful swimming experience that consistently impresses its guests. With a well-maintained and inviting swimming pool, visitors find it a perfect place for relaxation and enjoyment. The pool area is enhanced by its clean and satisfying environment, making it ideal for families, especially those traveling with children. Kids love the pool, and it provides endless fun for families looking to unwind together. The presence of a small sauna adds to the facilities, offering a touch of luxury.

Nestled on the seventh floor, the pool offers a great area to relax, with ample space for sunbathing. The atmosphere remains peaceful as the pool is not often crowded, ensuring guests can enjoy their swims without disturbance. With two pools available on the rooftop, there's plenty of room to soak up the sun while enjoying the pleasant views. Overall, the pool at The Klagan Regency 1Borneo proves to be a top highlight for guests seeking a clean and serene aquatic retreat.

Family
The Klagan Regency 1Borneo emerges as a prime destination for families seeking a memorable vacation, offering spacious accommodations that cater comfortably to both small and large family groups. Guests appreciate the roomy feel of the hotel, with large room sizes that accommodate families with ease, enhancing their leisure experience. Children have endless fun, especially at the swimming pool, which is a favored spot for kids to enjoy while parents relax nearby.

The hotel ensures family-friendly amenities, such as complimentary breakfast tailored perfectly for families of two adults and two children, making mornings convenient and satisfying. Additionally, the semi-transparent bathtub is a unique feature that delights both parents and children. The room's cleanliness, despite being well-maintained over time, surprises guests positively and offers good value for money, especially considering its reasonable pricing for a 4-star hotel.

The hotel's location is ideal, with plenty of family-centric entertainment options nearby, including a children’s clothing store and Baskin Robbins, thrilling the little ones. Guests find that these facilities contribute to the perfect staycation atmosphere, ensuring that there's something for every family member. The Klagan Regency 1Borneo makes a compelling choice for families looking for both relaxation and fun-filled activities, proving to be a commendable setting for a family vacation.

4 Star
The Klagan Regency 1Borneo presents a mixed impression among its guests. While the hotel lacks distinctive phrases indicating its four-star categorization, visitors have highlighted that rooms are clean and comfortable, which is a plus for any hospitality establishment. It is noted to be reasonably priced for a four-star hotel, offering some value for budget-conscious travelers.

However, several reviews mention that the breakfast offering does not align with four-star expectations, suggesting improvements could be made both in taste and menu selection. Guests also commented on the hotel's age, pointing out that it shows signs of needing renewal. Additionally, the housekeeping service reportedly falls short of typical four-star standards.

Despite these setbacks, pricing remains a highlight, making it a competitive choice for those seeking affordability coupled with essential comfort. Overall, experiences at The Klagan Regency 1Borneo vary, with key strengths in room cleanliness and competitive pricing, juxtaposed with opportunities for growth in service and facilities.


Yes, The Klagan Regency 1Borneo has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

No, a spa isn't available at The Klagan Regency 1Borneo.

No, The Klagan Regency 1Borneo doesn't allow dogs.

No, parking facilities aren't available at The Klagan Regency 1Borneo.

Yes, The Klagan Regency 1Borneo has a gym.

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